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please help me!! billing on unknown account

please help me!! billing on unknown account

Hello, 

 

I am being billed for spotify on my debit card, but cant figure out what account is being billed, ive logged into spotify using every possible username i could have ever had for trials and what not and do not know how to reach a human to speak with to put the billing towards my spotify account associated with my facebook account.  Any help would be appreciated, thanks!!!!

Reply
1 Reply

Hi, and welcome to the community!

 

I suggest you submit an online contact form; and someone at Spotify should be able to get this sorted for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

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