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Payment problem via Facebook

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Payment problem via Facebook

ok so im trying to buy a subscription again

 

i click premium at the top

 

get premium

 

then i click confirm purchase ..it then says processing and proceeds to ttake me to MY facebook page and asks for a password

i put it in and it takes me back to the confirm purchase page..

 

its a loop basically

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Marked as solution

its been fixed

 

it was using an old paypal account as payment

View solution in original post

6 Replies

Hello, @dmt101Have you tried a different browser at all? I'd also like to note that if you have two step logins on Facebook you might need to turn that off temporarily to proceed with the payment.

tried 2 other browsers and on another computer

 

 

ill try disable the two step yoke

actually i dont have two step activiated 

Marked as solution

its been fixed

 

it was using an old paypal account as payment

I can't figure out why they won't let me purchase a subscription

Hello, @trinmonet! What error(s) are you getting?

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