premium

[cateyez01]

I was charged .99 for a 7 day trail why? I was expecting i was paying for 3 months at .99cent each. I also received a email conformation that i will be charge in sept 8 2015 9.99 plus tax. What should i do?

[EdwardJames]

Well, you aren't getting charged full price until September, which is 3 months from now. If you are unhappy paying the 99 cents, you can go into your account and cancel payments, but you'll revert back to Free. 

To do this go to the pull-down arrow next to your name in the app.

This will take you to a web page where you can view the details of your account payments. 

Click view details, and if you want to cancel, underneath all the main stuff is an option to do so.

[DasPeter · Accepted solution]

Hello and welcome to the Community!

Seems that you've misunderstood how the Premium discount works.

The trial Spotify offers gives you 3 months of Premium for 99 cents. Not 99 cents each month.

When you subscribed for the 3 months for 99 cents, you agreed that after 3 months of trial, you would start paying the normal fee if you haven't cancelled your service by then.

As you saw on your account settings, on the 8th of September you will start paying the normal fee. If you cancel your Premium service before that date arrives, you will return to the Free level.

Let me know if you have more doubts.

Hope this helps! ♫

[sxm063]

i accepted the $0.99 for 3 months offer few minutes ago and now my account setting show that i will be charged $9.99+tax tomorrow. I'm confused. Did the offer not work?
Actually, i reopened the page in a new tab and now it is correctly showing that it will charge me after three months.
Looks like it was a temporary glitch.

[EAGLESFAN4LIFE]

How do I get the free 7 day free trial of premium on a Android haven't seen any pop ups about it im,a,new customer