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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8916 Views
  • 1 replies
  • 9 likes
  • Security
  • 8916 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480002 Views
  • 979 replies
  • 111 likes
  • Account
  • 480002 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210411 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210411 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120566 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120566 Views
  • 72 replies
  • 12 likes

deactivating account

Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent a single message to me. I would like a need of help. Now, how do i deactivate my account? It bothers me.

  • Visitor
  • Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent  a single message to me. I would like a need of h...
  • JulienCogordan
  • Newbie
  • 954 Views
  • 6 replies
  • 0 likes
  • Account
  • 954 Views
  • 6 replies
  • 0 likes

Free account not upgraded

I have been charged for an annual Premium subcription but I cannot log into my Premium account. My account remains on Free. I've tried logging out and back in again and also reinstalled the Spotify app but without out any luck. I've tried emailing cu...

  • Casual Listener
  • I have been charged for an annual Premium subcription but I cannot log into my Premium account.  My account remains on Free.  I've tried logging out and back in again and also reinstalled t...
  • zj1638
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 215 Views
  • 2 replies
  • 0 likes

Premium back to free

I changed my Vodafone to a 'sim only' contract today still inclusive of Spotify premium, but my account has changed back to free. Does anyone know how I can get my premium account back?

  • Newbie
  • I changed my Vodafone to a 'sim only' contract today still inclusive of Spotify premium, but my account has changed back to free. Does anyone know how I can get my premium account back?
  • Taylor
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Soptify account deletion request

HI, I would like to delete my spotify account permanently, how to do it ? Thank you, Regards

  • Newbie
  • HI,   I would like to delete my spotify account permanently, how to do it ?   Thank you,   Regards
  • Taylor
  • Community Legend
  • 680 Views
  • 1 replies
  • 0 likes
  • Account
  • 680 Views
  • 1 replies
  • 0 likes

Family plan

I have a family plan but every time I try to listen it knocks my daughter off...how can we all listen at once, I pay for three users

  • Newbie
  • I have a family plan but every time I try to listen it knocks my daughter off...how can we all listen at once, I pay for three users
  • user-removed
  • Not applicable
  • 211 Views
  • 1 replies
  • 0 likes
  • Premium
  • 211 Views
  • 1 replies
  • 0 likes

Double account

Hi!I have a problem where ive somehow ended up with 2 accounts connected to my email. I think one of them is connected through my facebook and the other set up as a regular account. Problem is i bought premium for the one connected to facebook but no...

  • Casual Listener
  • Hi! I have a problem where ive somehow ended up with 2 accounts connected to my email. I think one of them is connected through my facebook and the other set up as a regular account. Problem is i ...
  • CrazyDude
  • Roadie
  • 312 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 312 Views
  • 3 replies
  • 0 likes

Solved!! How long does it take for Spotify to respond to a request to move from a Facebook account?

I contacted Spotify about moving from a Facebook account to a standard user account close to 2 weeks ago now. After going through the stupid 'Contact Spotify' loop I eventually found a form to fill in and quoted the 'I want to use Spotify without Fac...

  • Regular
  • I contacted Spotify about moving from a Facebook account to a standard user account close to 2 weeks ago now.  After going through the stupid 'Contact Spotify' loop I eventually found a form to ...
  • eatrob1
  • Regular
  • 5375 Views
  • 12 replies
  • 0 likes
  • Account
  • 5375 Views
  • 12 replies
  • 0 likes

Spotify Family Offline

Wie viele Offline-Geräte kann man Besitzen, wenn man ein Familien Konto Besitzt, das aus 2 Personen besteht?

  • Newbie
  • Wie viele Offline-Geräte kann man Besitzen, wenn man ein Familien Konto Besitzt, das aus 2 Personen besteht?
  • user-removed
  • Not applicable
  • 303 Views
  • 1 replies
  • 0 likes
  • Premium
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Account

I have two spotify accounts. One I made with my email and one signed in through facebook. I don't really use the facebook account but I have recently found out you can put your facebook account onto a existing account to merge them (so you can post o...

  • Casual Listener
  • I have two spotify accounts. One I made with my email and one signed in through facebook. I don't really use the facebook account but I have recently found out you can put your facebook account onto ...
  • CrazyDude
  • Roadie
  • 490 Views
  • 5 replies
  • 0 likes
  • Account
  • 490 Views
  • 5 replies
  • 0 likes

Why has my account gone back to free?

I purchased a new Spotify account on Jan 8th roughly (the three months for 99p) and all has been fine so far. However I logged in today and my account has reverted back to free. Anyone have any ideas why? I have tried: Logging out and back in again D...

  • Casual Listener
  •  I purchased a new Spotify account on Jan 8th roughly  (the three months for 99p) and all has been fine so far. However I logged in today and my account has reverted back to free. Anyone ha...
  • CrazyDude
  • Roadie
  • 268 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 268 Views
  • 3 replies
  • 0 likes

Rogers Subscription

Hi,Firstly, im pretty disappointed that there is no phone number where i can call to 'speak' to someone regarding my issue. I think a lot of the spotify subscribers feel the same.my issue is that when I signed up with new Cellular plan with Rogers. I...

  • Casual Listener
  • Hi, Firstly, im pretty disappointed that there is no phone number where i can call to 'speak' to someone regarding my issue. I think a lot of the spotify subscribers feel the same. my issue is ...
  • MissKaylaBee1
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • Account
  • 231 Views
  • 2 replies
  • 0 likes

Problemas con pago

Tengo una cuenta premium y quiero hacer el "upgrade" a family, cuando pongo los datos de mi tarjeta me dice que no se puede, pero es la misma tarjeta a donde me han estado cobrando mi cuenta premium, no se que está pasando??

  • Casual Listener
  • Tengo una cuenta premium y quiero hacer el "upgrade" a family, cuando pongo los datos de mi tarjeta me dice que no se puede, pero es la misma tarjeta a donde me han estado cobrando mi cuenta premium,...
  • AzaRey
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 197 Views
  • 2 replies
  • 0 likes

Premium to free

Hello! The payment of my premium account was not succesful And I has to go free And all my music is gone (the playlists and the saved music). I want to go premium but Im not sure all my music will come back. How is this possible?

  • Newbie
  • Hello! The payment of my premium account was not succesful And I has to go free And all my music is gone (the playlists and the saved music). I want to go premium but Im not sure all my music will co...
  • CrazyDude
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
  • 163 Views
  • 1 replies
  • 0 likes

Gift Card Not Received - Urgent Help Needed

Hello, I offered a Spotify card to a friend on your website. She still hasn't received the email or any notification from you, while I have been billed! I have already sent an email to the support to find how to resend email. I do not want to give an...

  • Casual Listener
  • Hello,   I offered a Spotify card to a friend on your website. She still hasn't received the email or any notification from you, while I have been billed! I have already sent an email to the...
  • mgohler
  • Newbie
  • 1667 Views
  • 8 replies
  • 1 likes
  • 1667 Views
  • 8 replies
  • 1 likes

Solved!! trying to change email address, byt Spotify tells me that the new domain name is wrong

Hi Not sure how to solve this, but when I try to change the email, Spotify tells me (in Swedish) that the email address is wrongI have changed my domain from a .com to a .se, and I also want personal settings in spotify to relfect this, but it fails....

  • Regular
  • Hi   Not sure how to solve this, but when I try to change the email, Spotify tells me (in Swedish) that the email address is wrong I have changed my domain from a .com to a .se, and...
  • stahlinjr
  • Newbie
  • 661 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 661 Views
  • 7 replies
  • 0 likes

Solved!! 30 days premium trial

Hy there!I subscribed for 30 days premium trial on 2/03.Naturally, my bill date is 03/03. During the trial I decided to move to the family plant and I added one family member to my account. My problem is that after I added that family member my 30 da...

  • Casual Listener
  • Hy there! I subscribed for 30 days premium trial on 2/03.Naturally, my bill date is 03/03. During the trial I decided to move to the family plant and I added one family member to my a...
  • NOGRP
  • Casual Listener
  • 264 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Spotify Linked Facebook Deleted

Earlier today my facebook account was reported and deleted, and it was linked to my Spotify. I cannot sign in at all with spotify now, But i did make a new account. Can i have some help?

  • Visitor
  • Earlier today my facebook account was reported and deleted, and it was linked to my Spotify. I cannot sign in at all with spotify now, But i did make a new account. Can i have some help?
  • kbrooksc
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Premium

I tried the st sudent discount for premium but was charged but it doesn't recognize my email address of school I do not want to upload my photo but I want the premium service, so does that mean my money is just drifting around in limbo

  • Newbie
  • I tried the st sudent discount for premium but was charged but it doesn't recognize my email address of school I do not want to upload my photo but I want the premium service, so does that mean my mo...
  • kbrooksc
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Premium
  • 247 Views
  • 1 replies
  • 0 likes

student discount don´t work

Hey, i tried to get premium with the student discount, but it still don´t work. it says the whole time it is together with another account. i tried everthing, checked every email account it don´t work with any. do you have an idea what i can do? than...

  • Newbie
  • Hey, i tried to get premium with the student discount, but it still don´t work. it says the whole time it is together with another account. i tried everthing, checked every email account it don´t wor...
  • kbrooksc
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes