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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412578 Views
  • 965 replies
  • 108 likes
  • Account
  • 412578 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179774 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179774 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101076 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101076 Views
  • 68 replies
  • 10 likes

Please help terminate my wife's accout

My wife has not used your service for several months. She has been trying to delete her account so that you will stop charging our credit card. She has received confirmation from you that such account has been terminated, yet you still charge our car...

  • Newbie
  • My wife has not used your service for several months.  She has been trying to delete her account so that you will stop charging our credit card. She has received confirmation from you that such ...
  • kbrooksc
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Premium
  • 145 Views
  • 1 replies
  • 0 likes

I forgot the email and password of my account

I forgot the email and password to a different account of mine and it is a premium account and since i don't know the email i can't reset the password to the account. I just have my credit card, I dont remember the login data. I want to get it back s...

  • Newbie
  • I forgot the email and password to a different account of mine and it is a premium account and since i don't know the email i can't reset the password to the account. I just have my credit card, I do...
  • kbrooksc
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

charging wrong account n email is an old one

My working email is diane.deleon719 @gmail...you charged me for email ddl719@att.net this is not a working email...I need a refund or transfer the payment to the working one...your undivided attention to this matter asap ....the phone number listed f...

  • Casual Listener
  • My working email is diane.deleon719 @gmail...you charged me for email ddl719@att.net this is not a working email...I need a refund or transfer the payment to the working one...your undivided attentio...
  • kbrooksc
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Account Help

Hi Guys, So i have 2 Spotify accounts registered under 2 addresses 1 was created with facebook the 2nd one was created 'normally' Since the first account was created via facebook i cannot access that account anymore as i have deleted that facebook.2n...

  • Visitor
  • Hi Guys,   So i have 2 Spotify accounts registered under 2 addresses    1 was created with facebook the 2nd one was created 'normally'   Since the first account was cre...
  • kbrooksc
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes

You charged me twice and still no premium

I tried signing up from the school account since I have been going to argosy for a year now. It said it couldn't verify but yet you still charged me twice for a student sub. So now I am out 10 dollars and still a free account. I have had you guys for...

  • Newbie
  • I tried signing up from the school account since I have been going to argosy for a year now. It said it couldn't verify but yet you still charged me twice for a student sub. So now I am out 10 dollar...
  • kbrooksc
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 121 Views
  • 1 replies
  • 0 likes

Failed Credit Card Change

I'm trying to change my credit card because my previous one was cancelled. It keeps saying that my ard is not originating from a country that Spotify exists in but it is from the U.S. and is an acceptable card. How do I fix this?

  • Newbie
  • I'm trying to change my credit card because my previous one was cancelled. It keeps saying that my ard is not originating from a country that Spotify exists in but it is from the U.S. and is an accep...
  • gnovella16
  • Roadie
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
  • 119 Views
  • 1 replies
  • 0 likes

Solved!! a valid charge in my credit card but not in spotify, please help!

do you know where or how I can contact Spotify support people? the premium charge amount was valid in my credit card, but it wasn't recognized by spotify... need someone from Spotify team to validate it... please help!!!

  • Visitor
  • do you know where or how I can contact Spotify support people? the premium charge amount was valid in my credit card, but it wasn't recognized by spotify... need someone from Spotify team to validate...
  • kbrooksc
  • Community Legend
  • 356 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 356 Views
  • 3 replies
  • 0 likes

Bought gift subscription in Spain for a present in Italy

I bought in Spain as a present to an Italian friend a gift 3month subscription. When activated from Italy it doesn't seem to work. Would it work if I activate it for my friend from Spain to use it from Italy?Cheers,Luca

  • Casual Listener
  • I bought in Spain as a present to an Italian friend a gift 3month subscription. When activated from Italy it doesn't seem to work. Would it work if I activate it for my friend from Spain to use it fr...
  • kbrooksc
  • Community Legend
  • 276 Views
  • 3 replies
  • 0 likes
  • Account
  • 276 Views
  • 3 replies
  • 0 likes

Family Plan and Spotify Premium gift cards

My brother and sister got Spotify Premium cards for Chirstmas, both were added onto their accounts so they have 3 months and 12 months of premium added onto their accounts. We then just noticed that the Family Plan is now offered, which we were inter...

  • Newbie
  • My brother and sister got Spotify Premium cards for Chirstmas, both were added onto their accounts so they have 3 months and 12 months of premium added onto their accounts.    We then jus...
  • kbrooksc
  • Community Legend
  • 502 Views
  • 3 replies
  • 0 likes
  • Premium
  • 502 Views
  • 3 replies
  • 0 likes

Facebook

I have 2 accounts one free and a premium one. The free one logs in by Facebook the other I sign in. How do I switch to the other account so as I can sign in by Facebook with my premium account

  • Newbie
  • I have 2 accounts one free and a premium one. The free one logs in by Facebook the other I sign in. How do I switch to the other account so as I can sign in by Facebook with my premium account
  • user-removed
  • Not applicable
  • 239 Views
  • 3 replies
  • 0 likes
  • Other
  • 239 Views
  • 3 replies
  • 0 likes

Solved!! Charged Twice For Premium

Even though I have 1 acct I was charged twice for my premium acct.

  • Casual Listener
  • Even though I have 1 acct I was charged twice for my premium acct.
  • abdimohamed206
  • Casual Listener
  • 422 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 422 Views
  • 5 replies
  • 0 likes

Disconnect Facebook via Android

Hi there! I have a problem, I have 2 accounts, 1 account being linked to Facebook which I do not use and my new account with premium which is paid for by my new phone contract, my problem is I want to link my Facebook to my new account but I can't do...

  • Newbie
  • Hi there! I have a problem, I have 2 accounts, 1 account being linked to Facebook which I do not use and my new account with premium which is paid for by my new phone contract, my problem is I want t...
  • gnovella16
  • Roadie
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Discover Weekly Not Showing Up in Playlists

I do not have a Discover Weekly playlist showing up for me in my library. Is there something I need to do to have this option?

  • Newbie
  • I do not have a Discover Weekly playlist showing up for me in my library. Is there something I need to do to have this option?
  • gnovella16
  • Roadie
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 123 Views
  • 1 replies
  • 0 likes

cannot identify password with fb account

Dear spotify account,my problemconcers the password setting: I just created a spotify account and whenI try to set the password the account tells me: Spiacenti, ma il tuo indirizzo e-mail non era disponibile. Disconnettiti, riaccedi e riprova. Se il ...

  • Newbie
  • Dear spotify account, my problemconcers the password setting: I just created a spotify account and whenI try to set the password the account tells me: Spiacenti, ma il tuo indirizzo e-mail non ...
  • gnovella16
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Grammatical mistakes advertisements Dutch version // Spellingsfouten reclame Nederlandse uitvoering

Hello community, There are advertisers on the Dutch Spotify which haven't a good Dutch language at all. For example this advertiser, Filtr. There stands "ALLE HITS EEN PLAYLIST DAGELIJKS GEÜPDATE", but it has to be "ALLE HITS EEN AFSPEELLIJST DAGELIJ...

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  • Newbie
  • Hello community,   There are advertisers on the Dutch Spotify which haven't a good Dutch language at all. For example this advertiser, Filtr. There stands "ALLE HITS EEN PLAYLIST DAGELIJKS GEÜ...
  • gnovella16
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 149 Views
  • 1 replies
  • 0 likes

Won't let me receive offers that are sent to me:

Hi, I am having trouble with Spotify giving me the offers that were sent to my email. I was on the free one and recieved an offer for the three months for .99 I then clicked on offer it sent me to my account it then said thanks for for trying the sev...

  • Casual Listener
  • Hi, I am having trouble with Spotify giving me the offers that were sent to my email. I was on the free one and recieved an offer for the three months for .99 I then clicked on offer it sent me to my...
  • gnovella16
  • Roadie
  • 200 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 200 Views
  • 3 replies
  • 0 likes

Paying via Paysafe-Card and other Prepaid methods

Why is paysafecard an payment option when everytime i try to pay with it it says that i cannot use it in spotify??? and its not about the wrong PIN, i´ve tried.

  • Newbie
  • Why is paysafecard an payment option when everytime i try to pay with it it says that i cannot use it in spotify??? and its not about the wrong PIN, i´ve tried.
  • gnovella16
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
  • 237 Views
  • 1 replies
  • 0 likes

council my account

Hi I have seen all these messages about counselling Spotify account and not one tells you how to do it. It sends you to the contact form witch iv done and then they send u back here but its doesn't resolve the problem that I want to council my accoun...

  • Visitor
  • Hi I have seen all these messages about counselling Spotify account and not one tells you how to do it. It sends you to the contact form witch iv done and then they send u back here but its doesn't r...
  • KatesHere
  • Community Legend
  • 481 Views
  • 3 replies
  • 0 likes
  • Account
  • 481 Views
  • 3 replies
  • 0 likes

Music paused because my account is in use elsewhere - I've tried everything

My music keeps getting paused because my account is "in use elsewhere." I've changed my facebook password, my account email (though it seems Spotify hasn't yet synced that change from FB), removed all offline devices, and logged out of all devices mu...

  • Newbie
  • My music keeps getting paused because my account is "in use elsewhere." I've changed my facebook password, my account email (though it seems Spotify hasn't yet synced that change from FB), removed al...
  • user-removed
  • Not applicable
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 137 Views
  • 1 replies
  • 0 likes

unlinking facebook

I need to unlink someones facebook account off of my spotify but it won't let me do it. AGH.

  • Newbie
  • I need to unlink someones facebook account off of my spotify but it won't let me do it. AGH.
  • sebastiankreuz
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Other
  • 196 Views
  • 1 replies
  • 0 likes