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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9043 Views
  • 1 replies
  • 9 likes
  • Security
  • 9043 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482075 Views
  • 979 replies
  • 111 likes
  • Account
  • 482075 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210913 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210913 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120924 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120924 Views
  • 72 replies
  • 12 likes

Solved!! Facebook Account

I have two spotify accounts. One I made with my email and one signed in through facebook. I don't really use the facebook account but I have recently found out you can put your facebook account onto a existing account to merge them (so you can post o...

  • Casual Listener
  • I have two spotify accounts. One I made with my email and one signed in through facebook. I don't really use the facebook account but I have recently found out you can put your facebook account onto ...
  • CrazyDude
  • Roadie
  • 490 Views
  • 5 replies
  • 0 likes
  • Account
  • 490 Views
  • 5 replies
  • 0 likes

Why has my account gone back to free?

I purchased a new Spotify account on Jan 8th roughly (the three months for 99p) and all has been fine so far. However I logged in today and my account has reverted back to free. Anyone have any ideas why? I have tried: Logging out and back in again D...

  • Casual Listener
  •  I purchased a new Spotify account on Jan 8th roughly  (the three months for 99p) and all has been fine so far. However I logged in today and my account has reverted back to free. Anyone ha...
  • CrazyDude
  • Roadie
  • 268 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 268 Views
  • 3 replies
  • 0 likes

Rogers Subscription

Hi,Firstly, im pretty disappointed that there is no phone number where i can call to 'speak' to someone regarding my issue. I think a lot of the spotify subscribers feel the same.my issue is that when I signed up with new Cellular plan with Rogers. I...

  • Casual Listener
  • Hi, Firstly, im pretty disappointed that there is no phone number where i can call to 'speak' to someone regarding my issue. I think a lot of the spotify subscribers feel the same. my issue is ...
  • MissKaylaBee1
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
  • 232 Views
  • 2 replies
  • 0 likes

Problemas con pago

Tengo una cuenta premium y quiero hacer el "upgrade" a family, cuando pongo los datos de mi tarjeta me dice que no se puede, pero es la misma tarjeta a donde me han estado cobrando mi cuenta premium, no se que está pasando??

  • Casual Listener
  • Tengo una cuenta premium y quiero hacer el "upgrade" a family, cuando pongo los datos de mi tarjeta me dice que no se puede, pero es la misma tarjeta a donde me han estado cobrando mi cuenta premium,...
  • AzaRey
  • Casual Listener
  • 198 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 198 Views
  • 2 replies
  • 0 likes

Premium to free

Hello! The payment of my premium account was not succesful And I has to go free And all my music is gone (the playlists and the saved music). I want to go premium but Im not sure all my music will come back. How is this possible?

  • Newbie
  • Hello! The payment of my premium account was not succesful And I has to go free And all my music is gone (the playlists and the saved music). I want to go premium but Im not sure all my music will co...
  • CrazyDude
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
  • 163 Views
  • 1 replies
  • 0 likes

Gift Card Not Received - Urgent Help Needed

Hello, I offered a Spotify card to a friend on your website. She still hasn't received the email or any notification from you, while I have been billed! I have already sent an email to the support to find how to resend email. I do not want to give an...

  • Casual Listener
  • Hello,   I offered a Spotify card to a friend on your website. She still hasn't received the email or any notification from you, while I have been billed! I have already sent an email to the...
  • mgohler
  • Newbie
  • 1667 Views
  • 8 replies
  • 1 likes
  • 1667 Views
  • 8 replies
  • 1 likes

Solved!! trying to change email address, byt Spotify tells me that the new domain name is wrong

Hi Not sure how to solve this, but when I try to change the email, Spotify tells me (in Swedish) that the email address is wrongI have changed my domain from a .com to a .se, and I also want personal settings in spotify to relfect this, but it fails....

  • Regular
  • Hi   Not sure how to solve this, but when I try to change the email, Spotify tells me (in Swedish) that the email address is wrong I have changed my domain from a .com to a .se, and...
  • stahlinjr
  • Newbie
  • 661 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 661 Views
  • 7 replies
  • 0 likes

Solved!! 30 days premium trial

Hy there!I subscribed for 30 days premium trial on 2/03.Naturally, my bill date is 03/03. During the trial I decided to move to the family plant and I added one family member to my account. My problem is that after I added that family member my 30 da...

  • Casual Listener
  • Hy there! I subscribed for 30 days premium trial on 2/03.Naturally, my bill date is 03/03. During the trial I decided to move to the family plant and I added one family member to my a...
  • NOGRP
  • Casual Listener
  • 264 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Spotify Linked Facebook Deleted

Earlier today my facebook account was reported and deleted, and it was linked to my Spotify. I cannot sign in at all with spotify now, But i did make a new account. Can i have some help?

  • Visitor
  • Earlier today my facebook account was reported and deleted, and it was linked to my Spotify. I cannot sign in at all with spotify now, But i did make a new account. Can i have some help?
  • kbrooksc
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Premium

I tried the st sudent discount for premium but was charged but it doesn't recognize my email address of school I do not want to upload my photo but I want the premium service, so does that mean my money is just drifting around in limbo

  • Newbie
  • I tried the st sudent discount for premium but was charged but it doesn't recognize my email address of school I do not want to upload my photo but I want the premium service, so does that mean my mo...
  • kbrooksc
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium
  • 248 Views
  • 1 replies
  • 0 likes

student discount don´t work

Hey, i tried to get premium with the student discount, but it still don´t work. it says the whole time it is together with another account. i tried everthing, checked every email account it don´t work with any. do you have an idea what i can do? than...

  • Newbie
  • Hey, i tried to get premium with the student discount, but it still don´t work. it says the whole time it is together with another account. i tried everthing, checked every email account it don´t wor...
  • kbrooksc
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Spotify unexpected cancellation

This really got to my nerves. Im a premium spotify user. I had to do a hard reset on my phone. And after the reset, I installed Spotify back on my phone. I can see all the songs that I've listened to before, but I can't play it offline and I apparent...

  • Newbie
  • This really got to my nerves. Im a premium spotify user. I had to do a hard reset on my phone. And after the reset, I installed Spotify back on my phone. I can see all the songs that I've listened to...
  • kbrooksc
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 403 Views
  • 1 replies
  • 0 likes

Removing Student Details from Account

Hello, I currently have my student details associated with this account, but I want to remove them from this account and use my student details on a seperate account. Is there any way to do this? I just want premium on my other account, and I'm not g...

  • Newbie
  • Hello, I currently have my student details associated with this account, but I want to remove them from this account and use my student details on a seperate account.  Is there any way to do thi...
  • kbrooksc
  • Community Legend
  • 2725 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2725 Views
  • 1 replies
  • 0 likes

Country

Hello,I've noticed an album that I like is on Spotify in America. I live in the UK is there a way of listening to it ... I pay for premium ... Is it likely to end up in the UK Spotify Thankyou any help would be appreciated

  • Newbie
  • Hello, I've noticed an album that I like is on Spotify in America. I live in the UK is there a way of listening to it ... I pay for premium ... Is it likely to end up in the UK Spotify 😀 Thank...
  • kbrooksc
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Other
  • 230 Views
  • 1 replies
  • 0 likes

please help

i just renewed my spotify for the month and when i go on spotify through the app it says i have to pay again? please help

  • Newbie
  • i just renewed my spotify for the month and when i go on spotify through the app it says i have to pay again? please help
  • kbrooksc
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 259 Views
  • 1 replies
  • 0 likes

can't login, can't change payment method-premium user

Hello, I've been a premuim user for five years, and I've been locked out of my account for five days. I can't login, I can't change my location, I can't change my payment method, I can't deactivate my account. When I attempt to login from the web, th...

  • Newbie
  • Hello,   I've been a premuim user for five years, and I've been locked out of my account for five days.  I can't login, I can't change my location, I can't change my payment method, I can...
  • KatesHere
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Account Subscribtion

I've had a student spotify premium account for awhile. I notcied that I've recently been being charged the full premium rate of $9.99 rather than the 50% discounted rate of $4.99. Can I get my money back? Who do I contact? what do I do?

  • Newbie
  • I've had a student spotify premium account for awhile. I notcied that I've recently been being charged the full premium rate of $9.99 rather than the 50% discounted rate of $4.99.  Can I get my...
  • KatesHere
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Any chance to recover the Playlist Your Mix of the week

Hey dear Music Fans, i got a an issue with the Playlist " Your mix of the week" , yesterday i heared for the first time this option of playlist for me.This playlist was overwhelming !! Such a good choice of new songs . So today i didnt recognize that...

  • Newbie
  • Hey dear Music Fans,   i got a an issue with the Playlist " Your mix of the week" ,  yesterday i heared for the first time this option of playlist for me. This playlist was overwhelming ...
  • geechee007
  • Newbie
  • 478 Views
  • 2 replies
  • 0 likes
  • Account
  • 478 Views
  • 2 replies
  • 0 likes

Solved!! Premium to student discount

I have a spotify premium account but I am a student, I would really like to save the money by switching to the student discount. How can I do that without being double charged or by loosing my premuim ?Thanks in advance.

  • Casual Listener
  • I have a spotify premium account but I am a student, I would really like to save the money by switching to the student discount. How can I do that without being double charged or by loosing my premui...
  • lorelle11
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 275 Views
  • 2 replies
  • 0 likes

Premium Subscription

Can you uprade to spotify premium with a prepaid debit card that you buy from the store?

  • Casual Listener
  • Can you uprade to spotify premium with a prepaid debit card that you buy from the store?
  • dshreve19
  • Casual Listener
  • 314 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 314 Views
  • 2 replies
  • 0 likes