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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3144 Views
  • 0 replies
  • 8 likes
  • Security
  • 3144 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456671 Views
  • 973 replies
  • 110 likes
  • Account
  • 456671 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202438 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202438 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110697 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110697 Views
  • 72 replies
  • 12 likes

My Account Hacked

Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek: Γεια χαρά. Εδώ Spotify.Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση email στο λογαριασμό σου στο Spotify άλλαξε πρόσφατα.Η προηγο...

  • Regular
  • Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek:   Γεια χαρά. Εδώ Spotify. Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση...
  • OviiiOne
  • Community Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • Account
  • 256 Views
  • 3 replies
  • 0 likes

Facebook friend

Hi Everybody, Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook Spotify application : Since there the unchecked option has juste disapeared and I can't get it back !The checkbox is juste missing... And I Can'...

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  • Casual Listener
  • Hi Everybody,   Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook  Spotify application :  Since there the unchecked option has jus...
  • 237 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Other
  • 237 Views
  • 0 replies
  • 0 likes

Changing Country from US to CAN bug

When I try to change my country of residence from US to Canada, the process never succeeds. I suspect it has to do with the fact that it is automatically selecting Euros (which is not the right currency for Canada): Change payment details9.99 EUR + t...

  • Casual Listener
  • When I try to change my country of residence from US to Canada, the process never succeeds.   I suspect it has to do with the fact that it is automatically selecting Euros (which is not t...
  • OviiiOne
  • Community Legend
  • 255 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 255 Views
  • 3 replies
  • 0 likes

Contact Form Link is Broken - need email address released

I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently.I could create a new account, but I only have one email address, and I am not intereste...

  • Visitor
  • I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently. I could create a new account, bu...
  • user-removed
  • Not applicable
  • 352 Views
  • 2 replies
  • 0 likes
  • Account
  • 352 Views
  • 2 replies
  • 0 likes

Premium is not working (HELP!!)

I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version

  • Visitor
  • I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version
  • KatesHere
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Spotify devices

Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and only play on of the devices. Is there a way we can all...

  • Newbie
  • Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and onl...
  • uberpinscher
  • Newbie
  • 222 Views
  • 2 replies
  • 0 likes
  • Premium
  • 222 Views
  • 2 replies
  • 0 likes

Solved!! Premium account but can't play songs offline

Yeah so I bought premium for my account recently... When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"... Did I misunderstand something when I read the following on the "company'...

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  • Casual Listener
  • Yeah so I bought premium for my account recently...  When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"...   Did ...
  • mlemoine77
  • Newbie
  • 3430 Views
  • 4 replies
  • 0 likes
  • Premium
  • 3430 Views
  • 4 replies
  • 0 likes

Can't log in via Facebook

Hi, I can't log in via facebook on Desktop spotify anymore. Never had any issues, now when I open Spotify and click Log in via acebook (don't know why it logged me out) it takes me to an internet explorer page to log in, blurgh. If it's being nice I ...

  • Newbie
  • Hi, I can't log in via facebook on Desktop spotify anymore. Never had any issues, now when I open Spotify and click Log in via acebook (don't know why it logged me out) it takes me to an internet e...
  • Ifolud
  • Newbie
  • 4715 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 4715 Views
  • 3 replies
  • 0 likes

Merge 2 acounts to 1

Hii youst noticed that my old acount still existed, i could not login to it some time ago so i made a new one after i moved.Is it possible to send over the playlist and music fron the first to the second so that i can detele the first?Recap: I wans a...

  • Newbie
  •   Hi i youst noticed that my old acount still existed,  i could not login to it some time ago so i made a new one after i moved. Is it possible to send over the playlist and music fron t...
  • 428 Views
  • 0 replies
  • 0 likes
  • Account
  • 428 Views
  • 0 replies
  • 0 likes

Solved!! Charges

I currently have a premium subscription for myself and I am paying 9.99/month. I would like to set up a family subscription. In looking at the family options available I see it says that for the me+2 option it is 19.99/month. If I do sign up for this...

  • Casual Listener
  • I currently have a premium subscription for myself and I am paying 9.99/month. I would like to set up a family subscription. In looking at the family options available I see it says that for the me+2...
  • Bittencourt
  • Spotify Star
  • 305 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 305 Views
  • 3 replies
  • 0 likes

I'm paid but can not used premium

Hi, I have email from iTunes stores with the receipt of payment about my account, but I can't use. What's happened? The number of receipt is 195117699403 and the Id of order is MHGY1G460V

  • Newbie
  • Hi, I have email from iTunes stores with the receipt of payment about my account, but I can't use. What's happened? The number of receipt is 195117699403 and the Id of order is MHGY1G460V
  • user-removed
  • Not applicable
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

transfer of songs in 2 different android phone

how can i transfer my songs from spotify from old phone to my new phone? is it possible to just copy paste the data folder in phone memory of my cellphone?

  • Newbie
  • how can i transfer my songs from spotify from old phone to my new phone? is it possible to just copy paste the data folder in phone memory of my cellphone?
  • 182 Views
  • 0 replies
  • 0 likes
  • Account
  • 182 Views
  • 0 replies
  • 0 likes

Gerätekennwort

Ich möchte bei Spotify ein seperates Gerätekennwort festlegen aber das funktioniert nicht.Ich bekomme immer wieder eine Fehlermeldung. Hat jemand eine Lösung für mich ?

  • Newbie
  • Ich möchte bei Spotify ein seperates Gerätekennwort festlegen aber das funktioniert nicht. Ich bekomme immer wieder eine Fehlermeldung.   Hat jemand eine Lösung für mich ?
  • 467 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 467 Views
  • 0 replies
  • 0 likes

upgrade para familia

nao consigo fazer upgrade para o pacote familia, fica dizendo que tem algo preenchido incorretamente, mas mesmo apos verificar todos os campos mais de uma vez o erro segue o mesmo, e o pior é que não diz qual campo esta considerando errado? quero faz...

  • Casual Listener
  • nao consigo fazer upgrade para o pacote familia, fica dizendo que tem algo preenchido incorretamente, mas mesmo apos verificar todos os campos mais de uma vez o erro segue o mesmo, e o pior é que não...
  • pdalmata
  • Casual Listener
  • 249 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 249 Views
  • 1 replies
  • 0 likes

UNiDAYS Credentials applied to other Spotify account

I tried to upgrade my only Spotify account to Premium using my valid UNiDAYS account, and I recieved a message saying my unidays credentials have been applied elsewhere, which shouldn't be the case as it is my only Spotify account. Please help!

  • Casual Listener
  • I tried to upgrade my only Spotify account to Premium using my valid UNiDAYS account, and I recieved a message saying my unidays credentials have been applied elsewhere, which shouldn't be the c...
  • beckkirby
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 203 Views
  • 2 replies
  • 0 likes

PayPal and Spotify not working

Hi! I wanted to upgrade my spotify, but when I try and set up subscription via PayPal, it refuses to work. Now I know my PayPal account is ok, I just payed for somthing worth a hell of a lot more than a Spotify subscription with no problems, but all ...

  • Casual Listener
  • Hi!     I wanted to upgrade my spotify, but when I try and set up subscription via PayPal, it refuses to work. Now I know my PayPal account is ok, I just payed for somthing worth a hell ...
  • KingAlex
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • Account
  • 265 Views
  • 2 replies
  • 0 likes

Cancelling membership

I'm having a hard time cancelling my membership. Nd I would like help

  • Newbie
  • I'm having a hard time cancelling my membership. Nd I would like help
  • Rafka
  • Newbie
  • 182 Views
  • 1 replies
  • 0 likes
  • Premium
  • 182 Views
  • 1 replies
  • 0 likes

Student discount

I have sent my students id to spotify and used the contact form to address this issue. I am a full time student and I want my discount. I have been charged the regular rate again, and if I don't get this corrected I am contacting the FTC, the Attorne...

  • Newbie
  • I have sent my students id to spotify and used the contact form to address this issue. I am a full time student and I want my discount. I have been charged the regular rate again, and if I don't get ...
  • kbrooksc
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Not getting premium

Hello, my card was charged but I did not get premium access nor have I gotten an email.

  • Newbie
  • Hello, my card was charged but I did not get premium access nor have I gotten an email.
  • kbrooksc
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
  • 249 Views
  • 1 replies
  • 0 likes

Family Sub with user in different countries

Hi Spotify Friends,I subscribe today with the Family and I like to invite my daughter, she lives in Germany, and I live in Spain. But this not works...any Workaround to solve this problem? Thanks

  • Newbie
  • Hi Spotify Friends, I subscribe today with the Family and I like to invite my daughter, she lives in Germany, and I live in Spain. But this not works...any Workaround to solve this problem? Thanks
  • kbrooksc
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
  • 202 Views
  • 1 replies
  • 0 likes