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spotify family

spotify family

I added my family member, however they can't get the advantage of it. Not allowed to skip and heard ads. In my account I can see she's on my plan....help
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1 Reply

Hey There!

So sorry to hear that you're having trouble!

In this type of situation, the easiest way to find an answer is to have them click this link to check subscription status. If you could, post back here what it says.

Thanks!



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