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problem : not available song

problem : not available song

Hello,
I have a premium account that works on android.
but since about 1 week on my computer the drive indicates not available spotify song.
On my computer I get to play songs but just by sending the sound on my android device when it connected
I reinstalled spotify with the last update (1.0.41.375.g040056ca Spotify on Windows 7) but I still have the problem.
Anyone know how to solve this problem?

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1 Reply

Hey @nicolasv07!

 

Thanks for coming to the Community for help.

 

Can you try reinstalling the app with these steps: https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/? Also, restart your computer and let us know if it makes any difference.

 

If this is happening with local files, can you remove them at Preferences > Local Files to see if that helps? 

Let us know how you get on.

 

Anyk17

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