Spotify Community

lemao91 · ‎2017-02-27

“Oops, seems your card or payment provider is having a bad day"

my credit cards didn`t work on family plan.

Bittencourt · ‎2017-02-28

Hi @lemao91, welcome to the Spotify Community!

Is your card able to make online transactions? Have you tried using different browsers (after clearing cookies/cache)?

You can also try to use an other wifi connection, and even your phone network instead for an example.

Let me know if this helps!

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

problem with payment