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Solved! Go to Solution.
For those of you still experiencing the issue, a fix should be out sometime in the near future. Watch this space for updates.
Hey Amajameus- As your subscription has gone through successfully, you definitely shouldn't be seeing this message.
I'm sure we can get to the bottom of this. Keep an eye on your inbox as I've just sent a response to the case you've opened.
My desktop version acknowledges that I pad for a premium plan but my iPad has the black bar
with trial message. Help
Hi chicfa- Your Premium subscription has gone through as well. I'm sending you a personal email too so that we can confirm some details.
iPhone still show this message after redeem premium code. How can I remove this?
Hi everyone - We're doing a bit of investigating as to why some of you are receiving this 'trial' message.
In the meantime, can you all please confirm you've upgraded to our lastest iOS app. You can find clean reinstall instructions below:
1. Delete the Spotify application from your iPhone/iPad. To do this, press and hold the application until it hovers and then press the X symbol
2. Restart your iPad/iPhone
3. Install Spotify again from the AppStore
fireflies0907 - Just checked your account, everything does appear to be in working order, so this message appears to be nothing more than a cosmetic error. I'd imagine it's rather annoying, however. Our team of top men are taking a look at this.
I'll post here as soon as I have an update--thanks!
It can't remove the trial message )): I think the message appear because I redeem code while I still in trial time
I am having the same problem with the 'trial message' on my premium account.
the trial message only appear in few days, don't worry about it (: