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"Something went wrong" message when loggin in with facebook on all devices

"Something went wrong" message when loggin in with facebook on all devices

Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong"

This happens on my phone (tried reinstalling), webbrowser, desktop app.
The facebook email is blocked so I cant recieve new passwords for it.
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1 Reply

Hey there,

 

Thanks for posting in the Community and welcome!

 

Since this is happening across devices and you've already reinstalled Spotify, it sounds like the issue is with the account and Facebook.

 

If you're using the same email address for your Facebook profile and Spotify account, but it's blocked and you don't have access to it, then it'd be best to reach out to our colleagues from the Customer Support team that can take a look behind the scenes. You can contact them via one of the ways here.

 

In the meantime, don't hesitate to let us know if you need help with something else.

IvelinaModerator
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