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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653587 Views

13 replies

4 likes

Account
  • 653587 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733977 Views

18 replies

29 likes

  • 733977 Views
  • 18 replies
  • 29 likes

different favorites on each device

I have two devices with Spotify, one iphone and one android and they have different favorites.It's like two different accounts with the same email login.I think it is probably better to use something else?

Visitor

I have two devices with Spotify, one iphone and one android and they have different favorites. It's like two different accounts with the same email login. I think it is probably better to use somet...

Maxim

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Can I get a account I deleted back?

I deleted a account thinking it was my backup account and it was my main with all my music I was wondering if I could get the account back and recover music

Visitor

I deleted a account thinking it was my backup account and it was my main with all my music I was wondering if I could get the account back and recover music

AdamDamon

Spotify Star

1391 Views

1 replies

0 likes

  • 1391 Views
  • 1 replies
  • 0 likes

Lost my Spotify?

PlanPremiumCountryMexicoDevicePixel 8 ProOperating SystemAndroid Oreo My Question or IssuePlease help me! For some reason I lost all access to my Spotify!! It says I'm not premium anymore, I can't access any songs, I literally cannot play anything! H...

Newbie

  Plan Premium Country Mexico Device Pixel 8 Pro Operating System Android Oreo   My Question or Issue Please help me! For some reason I lost all access to my Spotify!! It sa...

Maxim

Spotify Star

278 Views

1 replies

0 likes

Account
Premium
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution My husband tried to add me to his Duo account, how to update address?

My husband tried to add me to his duo account by sending me an invite but it won’t work because it says it can’t verify we live together. If I need to update my address for this purpose how do I do this?

Visitor

My husband tried to add me to his duo account by sending me an invite but it won’t work because it says it can’t verify we live together. If I need to update my address for this purpose how do I do t...

Dessi

Moderator

361 Views

4 replies

0 likes

  • 361 Views
  • 4 replies
  • 0 likes

Can Spotify send "Extended Listening History" to the owner of family acc?

When my father created a family plan for Spotify 10 years ago, he created my profile using an old email I no longer have access to.Now, using Stats.fm I am trying to see when I first discovered an artist. They allow you to import your full Spotify Ex...

Casual Listener

When my father created a family plan for Spotify 10 years ago, he created my profile using an old email I no longer have access to.Now, using Stats.fm I am trying to see when I first discovered an ar...

Maxim

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se puede poner la cuenta del televisor al teléfono?

Me robaron el celular, y no recuerdo mi email para iniciar sesión, pero a la cuenta la tengo en mi televisor, y usualmente no habría problema pero me suscribí a premium en una oferta de 3 meses gratis,y no quisiera estar pagando sino puedo entrar en ...

Visitor

Me robaron el celular, y no recuerdo mi email para iniciar sesión, pero a la cuenta la tengo en mi televisor, y usualmente no habría problema pero me suscribí a premium en una oferta de 3 meses grati...

Dessi

Moderator

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Spotify is blocking access to my account

I had made an account(username) few years ago. The name of my podcast is "House Newsic" and now that I'm trying to reset my password with the same email as I have used before, I'm unable to log into my podcast although my episodes are still available...

Visitor

I had made an account(username) few years ago. The name of my podcast is "House Newsic" and now that I'm trying to reset my password with the same email as I have used before, I'm unable to log into ...

Maxim

Spotify Star

243 Views

1 replies

0 likes

Account
  • 243 Views
  • 1 replies
  • 0 likes

Payment failure

I keep getting this message: Payment failed. You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days.I have contacted my bank and ver...

Visitor

I keep getting this message: Payment failed. You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll r...

Maxim

Spotify Star

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

how to add phone number as a login method

i already have email as my login method, but i want to add my phone number as another login method, please help

Visitor

i already have email as my login method, but i want to add my phone number as another login method, please help

MauriceMV

Spotify Star

967 Views

1 replies

1 likes

  • 967 Views
  • 1 replies
  • 1 likes

Are all audiobooks free in Premium, because I try to download

and get a message saying cant but audiobooks in the app, when i thought 15 hours was included is only specific books

Visitor

and get a message saying cant but audiobooks in the app, when i thought 15 hours was included is only specific books

Maxim

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Bonjour, je viens de constater que mon compte est piraté depuis hier.

mon identifiant a été changé à mon insu et il m'est impossible de modifier mon mot de passe. Le pays est désactivé et non modifiable également

Visitor

mon identifiant a été changé à mon insu et il m'est impossible de modifier mon mot de passe. Le pays est désactivé et non modifiable également

Jose_M

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account cannot be found

Your issue is not fixed. I cannot login. I have iOS, android, mac, pc, several versions. This is an issue on your side. My Question or IssueI cannot login, and it says my account cannot be found when trying to recover it. However, I have received no ...

Casual Listener

Your issue is not fixed. I cannot login. I have iOS, android, mac, pc, several versions. This is an issue on your side.  My Question or Issue I cannot login, and it says my account cannot be f...

Not applicable

486 Views

2 replies

0 likes

Premium
  • 486 Views
  • 2 replies
  • 0 likes

Superuser Contribution Rewards Tab Missing?

So, I've been using the rewards from Premium Mini? or just premium idk for about a year now, I just claimed the reward but suddenly the rewards tab is gone. Is there a limit to rewards that I do not know of? Since I'm from Indonesia, the Premium Mini...

Music Fan

So, I've been using the rewards from Premium Mini? or just premium idk for about a year now, I just claimed the reward but suddenly the rewards tab is gone. Is there a limit to rewards that I do not ...

Desmondbenjamin4pf

Visitor

898 Views

3 replies

0 likes

Account
Premium
  • 898 Views
  • 3 replies
  • 0 likes

Delete Visa card number as my card is a visa debit

Can there be more than one card at a time in my account under payment method? My payment was declined but I updated my card info days and days ago, but I may have put the new number in the wrong place. Help!!! It says that I have a Visa number saved,...

Visitor

Can there be more than one card at a time in my account under payment method? My payment was declined but I updated my card info days and days ago, but I may have put the new number in the wrong pla...

Maxim

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Long distance family

My spouse lives in another country while we sit for visa approval. We do everything together and try to cut cost on social app subscriptions as best we can. we have family plans on many things like Netflix Disney plus etc but with these music apps th...

Visitor

My spouse lives in another country while we sit for visa approval. We do everything together and try to cut cost on social app subscriptions as best we can.  we have family plans on many th...

Maxim

Spotify Star

802 Views

1 replies

0 likes

Subscription
  • 802 Views
  • 1 replies
  • 0 likes

I can't access my Spotify Artist account after I changed my artist name

I changed my Spotify artist name through distrokid, and it made a whole other account. Wherever I try to log into my spotify artist account, I don't have access. Instead it sends me to my old account (which is still up for some reason.) I contacted S...

Visitor

I changed my Spotify artist name through distrokid, and it made a whole other account. Wherever I try to log into my spotify artist account, I don't have access. Instead it sends me to my old account...

Maxim

Spotify Star

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got randomly logged out of my spotify account and it says it doesnt exist

I was listening to music and suddenly my spotify crashed and logged me out completely and it says my account doesnt exist

Visitor

I was listening to music and suddenly my spotify crashed and logged me out completely and it says my account doesnt exist

ALB33D33

Newbie

5967 Views

7 replies

0 likes

  • 5967 Views
  • 7 replies
  • 0 likes

Superuser Contribution How to unlink gcash to spotify in hacked account

How to unlick my gcash acc to my old spotify that have been hacked it keeps auto pay in my gcash and it is annoying.

Visitor

How to unlick my gcash acc to my old spotify that have been hacked it keeps auto pay in my gcash and it is annoying.

Dessi

Moderator

7485 Views

1 replies

0 likes

  • 7485 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to switch my account in New phone

My account is login Apple device but I switch this acount I'm my android phone

Visitor

My account is login Apple device but I switch this acount I'm my android phone

OscarDC

Moderator

2787 Views

1 replies

0 likes

  • 2787 Views
  • 1 replies
  • 0 likes