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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83016 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103801 Views
10 replies
3 likes
I have a premium account and I went on to "add member" and sent a link to my daughter. Right now she is, for some reason, on the "Spotify Free" even though I have been paying for Premium. Nevertheless, now that I have upgraded to Premium Family and s...
I have a premium account and I went on to "add member" and sent a link to my daughter. Right now she is, for some reason, on the "Spotify Free" even though I have been paying for Premium. Nevertheles...
Visitor
4897 Views
14 replies
0 likes
PlanPremium 3 months trialCountrySloveniaDevice(iPhone 14)Operating System(iOS 18.2) My Question or IssueI turned 3 months free premium on my account. But then it ended up and I needed to change my payment card. So I went to the web version of spotif...
Plan Premium 3 months trial Country Slovenia Device (iPhone 14) Operating System (iOS 18.2) My Question or Issue I turned 3 months free premium on my account. But then it ended up an...
Spotify Star
436 Views
1 replies
0 likes
Comment faire pour avoir mon ancienne playlist ?
Comment faire pour avoir mon ancienne playlist ?
Moderator
529 Views
1 replies
0 likes
Pero ella no puede usarla, y ya me van a cobrar como DUO pero no se como pasárselo a mi hija
Pero ella no puede usarla, y ya me van a cobrar como DUO pero no se como pasárselo a mi hija
Spotify Star
278 Views
1 replies
0 likes
When looking to change my email address I ended up on https://www.spotify.com/uk/account/login-methods/?flow_ctx=[REDACTED] and clicked to update my email address. When submitting a new email address though it errors. If you use dev tools to look at ...
When looking to change my email address I ended up on https://www.spotify.com/uk/account/login-methods/?flow_ctx=[REDACTED] and clicked to update my email address. When submitting a new email address...
Spotify Star
659 Views
3 replies
0 likes
I have a premium account on my phone but when I login into my account on my computer it's not the same account I've logged in and out a few times and it doesn't change I use the same Email and password as I do on my phone but it's a different account...
I have a premium account on my phone but when I login into my account on my computer it's not the same account I've logged in and out a few times and it doesn't change I use the same Email and passw...
Spotify Star
480 Views
1 replies
0 likes
PlanPremium (Trying to activate Student)CountryCanadaDeviceMacbook Pro My Question or IssueI am attempting to update my plan and change it back to Student. I have the plan available, all I need to do is insert my address and billing info, but the onl...
Plan Premium (Trying to activate Student) Country Canada Device Macbook Pro My Question or Issue I am attempting to update my plan and change it back to Student. I have the plan availa...
Visitor
2924 Views
3 replies
0 likes
My Question or Isssue Where can i see my Subscription start date?
My Question or Isssue Where can i see my Subscription start date?
Spotify Star
642 Views
1 replies
0 likes
I tried everything, I tried changing my password but it´s not even recognizing my email. Please help my account is really important
I tried everything, I tried changing my password but it´s not even recognizing my email. Please help my account is really important
Spotify Star
259 Views
1 replies
0 likes
PlanPremiumCountryMoroccoDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueI accidentally logged out of my account, now when I try to log back in using my phone number, I don't receive the SMS 6-digit code. I tried many times, I tri...
Plan Premium Country Morocco Device Samsung Galaxy S10 Operating System Android My Question or Issue I accidentally logged out of my account, now when I try to log back in using m...
Casual Listener
3916 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceGoogle Pixel 6Operating SystemWindows 10 My Question or IssueI was added to a family plan, but I have still be charged monthly for the premium fee. I tried cancelling everything that I could see on my account and then re...
Plan Free/Premium Country Device Google Pixel 6 Operating System Windows 10 My Question or Issue I was added to a family plan, but I have still be charged monthly for the prem...
Spotify Star
407 Views
1 replies
0 likes
I have lost my phone which I normally use to listen to Spotify. I would like to annul that a my primary source and use another device
I have lost my phone which I normally use to listen to Spotify. I would like to annul that a my primary source and use another device
Moderator
827 Views
1 replies
0 likes
PlanPremium FamilyCountryUSDeviceiphone 14Operating SystemioS My Question or IssueI am no longer needing Spotify but my son would like to continue using it and paying for it. I am the plan manager, and I have changed from a family plan to a single pl...
Plan Premium Family Country US Device iphone 14 Operating System ioS My Question or Issue I am no longer needing Spotify but my son would like to continue using it and paying for it....
Spotify Star
5350 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a new premium member. If I switch to duo to add my wife, do we both still get the first ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am a ...
Spotify Star
892 Views
3 replies
0 likes
PlanPremiumCountryNetherlandsDevicePhilips 49PUS6412 (TV)Operating SystemAndroid My Question or IssueFor a couple of weeks now, my TV app refuses to keep me logged in to my Spotify account. Each time I need to log in via either my phone or by enterin...
Plan Premium Country Netherlands Device Philips 49PUS6412 (TV) Operating System Android My Question or Issue For a couple of weeks now, my TV app refuses to keep me logged in to my S...
Newbie
7154 Views
8 replies
2 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy s22Operating SystemAndroid My Question or IssueI moved to Norway and try to change the country and payment to Norway/NOK. But when I try to edit account the country option is unselectable/greyed out.When t...
Plan Premium Country Norway Device Samsung Galaxy s22 Operating System Android My Question or Issue I moved to Norway and try to change the country and payment to Norway/NOK. But whe...
Moderator
322 Views
1 replies
0 likes
when I try to listen to music - it turns off. When I open playlists, they give an error. When I turn on the artist's music - it turns on for a second and turns off, maybe my account is blocked?
when I try to listen to music - it turns off. When I open playlists, they give an error. When I turn on the artist's music - it turns on for a second and turns off, maybe my account is blocked?
Moderator
312 Views
1 replies
0 likes
PlanFamiliar PremiumDeviceiPhone 8 plus Operating SystemiOS 16.7.10 My Question or Issuei made my subscription payment but spotify insists that i don’t do it. I have my credit card receipt where it can be verified that the payment was made, but spoti...
Plan Familiar Premium Device iPhone 8 plus Operating System iOS 16.7.10 My Question or Issue i made my subscription payment but spotify insists that i don’t do it. I have...
Spotify Star
326 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 13, Operating System(iOS 10 My Question or IssueI have a premium account and I want to cancel it. But every time I go to the site it seems like a have a free account ant and I can’t make the cancellation
Plan Free/Premium Country Device (iPhone 13, Operating System (iOS 10 My Question or Issue I have a premium account and I want to cancel it. But every time I go to the s...
Casual Listener
2457 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
401 Views
1 replies
0 likes
