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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257407 Views
  • 783 replies
  • 81 likes
  • Account
  • 257407 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126838 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126838 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69962 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69962 Views
  • 63 replies
  • 8 likes

change country - my country is greyed out - all my plans are in my previous country - can't change

Plan. = Premium FamilyCountry = Malaysia Device = ALL My Question or Issue I'm on premium family, but I've moved from Malaysia to the USA. I've followed every help file in this place and none work - my country is always greyed out, when i click on up...

  • Visitor
  • Plan. = Premium Family Country = Malaysia   Device = ALL    My Question or Issue   I'm on premium family, but I've moved from Malaysia to the USA.  I've followed every...
  • Maxim
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I block another user on Spotify mobile app?

Hello! I've been trying to find a way to block another user on the Spotify mobile app or even my browser on mobile but I can't seem to find out how? It says if you click the 3 dots on the users profile there should be a block user button but there is...

  • Newbie
  • Hello!  I've been trying to find a way to block another user on the Spotify mobile app or even my browser on mobile but I can't seem to find out how?    It says if you click the 3 d...
  • Alex
  • Moderator
  • 441 Views
  • 5 replies
  • 0 likes
  • 441 Views
  • 5 replies
  • 0 likes

Change subscription

We would like to try the Duo subscription for two people. If we need it too little we can always switch back to a single subscription or only once a year?

  • Visitor
  • We would like to try the Duo subscription for two people. If we need it too little we can always switch back to a single subscription or only once a year?
  • TreyAnastasio
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
  • 92 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Which data lost when changing from premium to free version?

I use premium for months but now I wanna change it to free version, but I don't know if any of my data will lost except the offline songs.

  • Newbie
  • I use premium for months but now I wanna change it to free version, but I don't know if any of my data will lost except the offline songs.
  • Alex
  • Moderator
  • 521 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 521 Views
  • 3 replies
  • 0 likes

Converting Premium to Duo

I have been sharing my Individual Premium account with my daughter. I did not use the account very much, so she was able to enjoy it. However, my needs have changed and it's time for us to have two premium accounts. I am interested in Duo. I will be ...

  • Newbie
  • I have been sharing my Individual Premium account with my daughter. I did not use the account very much, so she was able to enjoy it. However, my needs have changed and it's time for us to have two p...
  • TreyAnastasio
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify music is stopping after evey song

Hello,So my Spotify music is stopping after every song and the app seems to like freeze. i tried loging out and deleting the app and re-installing it and i even tried to restart my phone. Its been a week since this issue has been going on and it is v...

  • Visitor
  • Hello, So my Spotify music is stopping after every song and the app seems to like freeze. i tried loging out and deleting the app and re-installing it and i even tried to restart my phone. Its been ...
  • AlejaR
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution I forgot my username and spotify email

So I log off my account to use it for next time then I forgot my email and user Is there anything to help with that?PlanMade the account on free accountsCountryUk I tried lots of times it seems that u forgot it

  • Casual Listener
  • So I log off my account to use it for next time then I forgot my email and user Is there anything to help with that? Plan Made the account on free accounts Country Uk     I tried lo...
  • Dian
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • Login
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double Charged - can you help please?

It appears I am being charged £16.99 & £9.99 in the UK from what looks like 2 different spotify accounts. Trying to reach spotify is near impossible. Can someone help please?

  • Visitor
  • It appears I am being charged £16.99 & £9.99 in the UK from what looks like 2 different spotify accounts.   Trying to reach spotify is near impossible.  Can someone help please?
  • Dian
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
  • 91 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merging accounts from other countries

Hi! I've just moved from the UK to Israel and would like to join my account and move it to my family's plan. How can I transfer my data?thank you!PlanpremiumCountryUK/Israel

  • Visitor
  • Hi!   I've just moved from the UK to Israel and would like to join my account and move it to my family's plan. How can I transfer my data? thank you! Plan premium Country UK/Israel
  • OscarDC
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
  • 90 Views
  • 1 replies
  • 0 likes

Changing country

PlanPremiumCountryFranceDeviceiPhone 8Operating SystemiOS 15.6 My Question or IssueHello , I bought a Spotify premium in Italy so I needed to change the country to Italy as the assistance said, but when I’ll coma back to France I won’t be able to cha...

  • Visitor
  • Plan Premium Country France Device iPhone 8 Operating System iOS 15.6   My Question or Issue Hello , I bought a Spotify premium in Italy so I needed to change the country to Italy as t...
  • Luan
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 128 Views
  • 1 replies
  • 0 likes

Solved!! Update payment method

PlanPremiumDeviceiPhone xrOperating SystemiOS 10 My Question or IssueI got a new card and need to change my details to continue paying for my account. But the account overview page won’t load and when I try to send a message to Spotify help directly,...

  • Casual Listener
  • Plan Premium Device iPhone xr Operating System iOS 10   My Question or Issue I got a new card and need to change my details to continue paying for my account. But the account overview pa...
  • B4bob
  • Casual Listener
  • 210 Views
  • 2 replies
  • 1 likes
  • Account
  • 210 Views
  • 2 replies
  • 1 likes

Superuser Contribution account setting issue

Hello,I wanted to refresh the bank account details and I keep receiving an error message that "Something went wront, please try again". I tries ti provide different band account details and none of them was working and I lost the family premium packa...

  • Visitor
  • Hello, I wanted to refresh the bank account details and I keep receiving an error message that "Something went wront, please try again". I tries ti provide different band account details and none ...
  • Dian
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution não consegue acesso a conta Premium Duo

PlanoPremium DuoPaís BrasilDispositivoipne 13Sistema operacionalIOS 15.5 Minha pergunta problema fiz convite para minha esposa ou convite pelo link, porém faz o login entrar como contra básica e não atrela o usuário dela ao plano duo, cada um tem um ...

  • Casual Listener
  • Plano Premium Duo País Brasil Dispositivo ipne 13 Sistema operacional IOS 15.5   Minha pergunta problema  fiz convite para minha esposa ou convite pelo link, porém faz o login...
  • Eni
  • Moderator
  • 155 Views
  • 3 replies
  • 0 likes
  • Account
  • 155 Views
  • 3 replies
  • 0 likes

Superuser Contribution I need to merge two accounts

hi i seem to have accidently linked my premium to an account i dont use (the one i did use has 600 songs added to like) it would be really great to be able to merge them since my old account seems to somehow be linked to my new ones email or somethin...

  • Visitor
  •   hi i seem to have accidently linked my premium to an account i dont use (the one i did use has 600 songs added to like) it would be really great to be able to merge them since my old account ...
  • Dian
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de país con un plan familiar

Estoy con mi familia y tenemos un plan familiar con 6 cuentas y yo y mi hermana nos vamos en breve a vivir a Estados Unidos por una larga temporada. Podemos cambiar el país de nuestras cuentas y seguir con el plan familiar o debemos darlo de baja y a...

  • Visitor
  • Estoy con mi familia y tenemos un plan familiar con 6 cuentas y yo y mi hermana nos vamos en breve a vivir a Estados Unidos por una larga temporada. Podemos cambiar el país de nuestras cuentas y segu...
  • Dian
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • Account
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution one email two accounts? (spotify for artists and normal)

Hey guys so recently ive been looking to release music and with my URI link i gained access and got a verified artist account. I noticed, however, that when i log into the spotify app (not the spotify for artists app), i have another account under th...

  • Visitor
  • Hey guys so recently ive been looking to release music and with my URI link i gained access and got a verified artist account. I noticed, however, that when i log into the spotify app (not the spotif...
  • user-removed
  • Not applicable
  • 1359 Views
  • 2 replies
  • 0 likes
  • Account
  • 1359 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account hacked couple of times

Hi,i don't know how many times my account is hacked, last time hacker put his playlists, every time i change password and logoff from all devices but i use only on my iPhone and Linux desktop i don't have any viruses because i never install any thing...

  • Casual Listener
  • Hi, i don't know how many times my account is hacked, last time hacker put his playlists, every time i change password and logoff from all devices but i use only on my iPhone and Linux desktop i don...
  • Yuzarsif
  • Casual Listener
  • 141 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 141 Views
  • 2 replies
  • 0 likes

Solved!! Cannot log in and cannot sign up using email address

Hi,When I try to log in using email address, I'm getting a message "The username or email you provided is not associated with an active Spotify account. " but when I try to sign up, I'm getting another message "This email is already connected to an a...

  • Casual Listener
  • Hi, When I try to log in using email address, I'm getting a message "The username or email you provided is not associated with an active Spotify account. " but when I try to sign up, I'm getting ano...
  • tomaszupl
  • Casual Listener
  • 162 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 162 Views
  • 2 replies
  • 0 likes

2nd email attached to plan manager account

We have 2 emails linked to the plan manager but should only be one. As a result, the two are linked and only one person can use spotify at a time. We don't know how to remove the 2nd email from the plan manager account so she can create her own accou...

  • Visitor
  • We have 2 emails linked to the plan manager but should only be one. As a result, the two are linked and only one person can use spotify at a time. We don't know how to remove the 2nd email from the p...
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
  • 110 Views
  • 1 replies
  • 0 likes