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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

80243 Views

28 replies

0 likes

  • 80243 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

99412 Views

9 replies

2 likes

Account
Login
  • 99412 Views
  • 9 replies
  • 2 likes

I have a Duo Plan but ads are interrupting my podcast. Is that normal?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

374 Views

1 replies

0 likes

Premium
  • 374 Views
  • 1 replies
  • 0 likes

military / first responder / medical discount

PlanPremiumCountryUSADeviceIphone 12Operating System(iOS 17)My Question or IssueI find it ridiculous with the number of other asks and requests that have been posted here that Spotify has done nothing to give first responders, military (active, reser...

Visitor

Plan Premium Country USA Device Iphone 12 Operating System (iOS 17) My Question or Issue I find it ridiculous with the number of other asks and requests that have been posted here that Spoti...

Frank_Enstein

Newbie

15198 Views

3 replies

9 likes

Premium
Subscription
  • 15198 Views
  • 3 replies
  • 9 likes

Superuser Contribution How many times can you change account types?

I’m trying to swap account managers on duo but I’ve already swapped from personal to duo in the last 12 months. If I cancel this to swap account managers, does this mean I can’t invite my partner to duo again for another 11 months?

Visitor

I’m trying to swap account managers on duo but I’ve already swapped from personal to duo in the last 12 months. If I cancel this to swap account managers, does this mean I can’t invite my partner to ...

Eni

Moderator

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Ex is using my money to pay for premium

this is actually my partners problem. she and her ex are on a premium family plan together. the ex is the plan owner, but it's her bank account that is paying. is there any way to fix this?

Newbie

this is actually my partners problem. she and her ex are on a premium family plan together. the ex is the plan owner, but it's her bank account that is paying. is there any way to fix this?  

Maxim

Spotify Star

408 Views

1 replies

0 likes

Premium
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Am not receiving password reset email to yahoo email

I have reactivated my yahoo email that is linked to my spotify account. Am requesting a password reset email and not getting one. Ive checked all folders and nothing.

Casual Listener

I have reactivated my yahoo email that is linked to my spotify account. Am requesting a password reset email and not getting one. Ive checked all folders and nothing.

Shadow35a

Casual Listener

1523 Views

5 replies

0 likes

  • 1523 Views
  • 5 replies
  • 0 likes

You Keep Playing "Recommended" tracks in the middle of my playlists!

I pay for this service and I do not want YOU adding tracks to MY playlists! If I want recommendations for tracks from Spotify, I will ASK for them! Cease this behavior at once or I will cancel this service!

Casual Listener

I pay for this service and I do not want YOU adding tracks to MY playlists! If I want recommendations for tracks from Spotify, I will ASK for them! Cease this behavior at once or I will cancel this s...

wrekced

Casual Listener

457 Views

2 replies

0 likes

  • 457 Views
  • 2 replies
  • 0 likes

Used incorrect email during sign up

I am a social media manager and recently created a playlist for a company event using my work email. We printed the spotify code on the invitations. I just tried logging back into that account and it said that there wasn't an account associated with ...

Newbie

I am a social media manager and recently created a playlist for a company event using my work email. We printed the spotify code on the invitations. I just tried logging back into that account and it...

Maxim

Spotify Star

315 Views

1 replies

0 likes

Account
Free
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution I think my account got hacked

There are new playlists that i never add and songs in my liked songs. Yesterday I got an email that someone from Azerbaijan got an access to my account and it’s clearly not me. I’ve changed my password but it didn’t help. Pls do something with that I...

Casual Listener

There are new playlists that i never add and songs in my liked songs. Yesterday I got an email that someone from Azerbaijan got an access to my account and it’s clearly not me. I’ve changed my passwo...

Yordan

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly Hijacked

Hi Spotify Staff, Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on... 5 months ago we had a baby and I used Spotify to soothe her the first month ...

Regular

Hi Spotify Staff,   Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on...   5 month...

SMGhost

Casual Listener

5923 Views

11 replies

5 likes

Other
  • 5923 Views
  • 11 replies
  • 5 likes

Superuser Contribution my spotify "on repeat" playlists shows songs that i've never played

my spotify "on repeat" playlists shows songs that i've never played, and when I asked for my reproduction data, it showed that my account had had an activity that was not mine (reproduction of songs that I haven't listened to and in a country I'm not...

Casual Listener

my spotify "on repeat" playlists shows songs that i've never played, and when I asked for my reproduction data, it showed that my account had had an activity that was not mine (reproduction of songs ...

OscarDC

Moderator

450 Views

3 replies

0 likes

  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why is my bank account deducted for spotify stockholm se?.

i cant remember which account i signed up for spotify stockholm se package. and spotify deducted money from my bank account every month. how do i end it? Thanks a lot

Visitor

i cant remember which account i signed up for spotify stockholm se package. and spotify deducted money from my bank account every month. how do i end it? Thanks a lot

Novy

Moderator

7112 Views

5 replies

1 likes

  • 7112 Views
  • 5 replies
  • 1 likes

Superuser Contribution when did i create my spotify account

Just wanting to find out when I opened my Spotify account. Pretty sure I've had it since Spotify launched

Casual Listener

Just wanting to find out when I opened my Spotify account. Pretty sure I've had it since Spotify launched

Yordan

Moderator

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Email

PlanPremium/school premiumCountryU.S.ADevice(Iphone xr)Operating systemIos 18.2.1 My Question or IssueSo i’ve been logged out of my account and i try to log back in only to be told that my password is wrong as the email is the one i used when signing...

Newbie

Plan Premium/school premium Country U.S.A Device (Iphone xr) Operating system Ios 18.2.1   My Question or Issue So i’ve been logged out of my account and i try to log back in only to b...

Joan

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you add a giftcard to an account managed by google pay subscription?

PlanPremiumCountryUnited States DevicePC/Samsung PhoneOperating SystemAndroid/Windows My Question or IssueI received a Spotify giftcard and I have an individual premium account, however I keep getting an error when I redeem saying I have a premium ac...

Visitor

Plan Premium Country United States   Device PC/Samsung Phone Operating System Android/Windows   My Question or Issue I received a Spotify giftcard and I have an individual premiu...

Novy

Moderator

497 Views

1 replies

0 likes

Account
Other
Subscription
  • 497 Views
  • 1 replies
  • 0 likes

Cannot Change Email

PlanPremiumCountryAustraliaDeviceiPhone 12 & Samsung S10Operating SystemWindows 11 My Question or IssueWhen trying to update email, i receive the following message "For your protection we are unable to process your request at the moment. Please try a...

Visitor

Plan Premium Country Australia Device iPhone 12 & Samsung S10 Operating System Windows 11   My Question or Issue When trying to update email, i receive the following message  ...

Not applicable

763 Views

2 replies

0 likes

Account
Login
Security
  • 763 Views
  • 2 replies
  • 0 likes

Superuser Contribution I have recently got family,my daughter logged in as me when i sent her the link,rather than her own.

PlanPremium familyCountryU.KDeviceiPhone 7 (daughter) samsung s10 (me)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I sent the family link to my daughter,she logged in as me by mistake,now every time I send her the ...

Visitor

Plan Premium family Country U.K Device iPhone 7 (daughter)  samsung s10 (me) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I sent the f...

31d6kreeqztxiduzqzq3

Visitor

2212 Views

3 replies

0 likes

Login
Premium
  • 2212 Views
  • 3 replies
  • 0 likes

Superuser Contribution Free account to student premium wont connect

PlanFree/PremiumAustraiia Device(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have just subscribed from free to Student account. Spotify has not linked existing free account to new account. Do I need to st...

Visitor

Plan Free/Premium Austraiia   Device (iPhone 8,  Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have just subscribed from free to Stu...

Joan

Moderator

323 Views

1 replies

0 likes

Account
Subscription
  • 323 Views
  • 1 replies
  • 0 likes

Where to remove old offline devices

I am trying to reset my offline devices, as several of them no longer exist, but every article leads to a 404 link and I see no options in my settings.

Casual Listener

I am trying to reset my offline devices, as several of them no longer exist, but every article leads to a 404 link and I see no options in my settings.

Not applicable

1670 Views

2 replies

0 likes

  • 1670 Views
  • 2 replies
  • 0 likes