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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554524 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131250 Views
74 replies
12 likes
When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is
When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is
Spotify Star
214 Views
1 replies
0 likes
In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the same e-mail address. I logged in using different bro...
In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the s...
Not applicable
1517 Views
2 replies
0 likes
Hey everyone does anybody know how I can place the songs I’m featured in on my profile, I’d love for my featured music to be on my Spotify profile. Is this possible? Thanks
Hey everyone does anybody know how I can place the songs I’m featured in on my profile, I’d love for my featured music to be on my Spotify profile. Is this possible? Thanks
Not applicable
2169 Views
2 replies
1 likes
I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?
I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?
Moderator
191 Views
1 replies
0 likes
So after my label asked for a name change on my behalf for my artist profile, spotify made me a new account with the right name but I have now no idea how to claim it now that I already have an artist account ?Do I need to delete everything in order ...
So after my label asked for a name change on my behalf for my artist profile, spotify made me a new account with the right name but I have now no idea how to claim it now that I already have an artis...
Visitor
9097 Views
5 replies
0 likes
I changed my payment details and logged back in and all my songs I've saved for months are gone. The account is totally wiped and all songs gone. I've logged back in twice through username and also through Facebook and neither work. How can I contact...
I changed my payment details and logged back in and all my songs I've saved for months are gone. The account is totally wiped and all songs gone. I've logged back in twice through username and also t...
Visitor
678 Views
4 replies
0 likes
I can find no reason for the doubled charge. And now find that it's difficult to communicate with Spotify about such a matter. Not impressed and wish to be credited for the extra amount.
I can find no reason for the doubled charge. And now find that it's difficult to communicate with Spotify about such a matter. Not impressed and wish to be credited for the extra amount.
Newbie
485 Views
2 replies
1 likes
I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but the email for that Facebook account has changed
I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but ...
Moderator
226 Views
1 replies
0 likes
Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?
Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?
Newbie
299 Views
2 replies
0 likes
PlanFreeCountryIndiaDeviceSamsung Galaxy A33Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free Country India Device Samsung Galaxy A33 Operating System Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Not applicable
3564 Views
16 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
239 Views
1 replies
0 likes
PlanFamily PremiumCountryNetherlandsDeviceIt was being played from a Chrome web player, which I never useOperating SystemWindows 10 I guess My Question or IssueI woke up and turned on my laptop, and as normal spotify started up. I didn't check it bec...
Plan Family Premium Country Netherlands Device It was being played from a Chrome web player, which I never use Operating System Windows 10 I guess My Question or Issue I woke up and ...
Not applicable
8391 Views
3 replies
0 likes
I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop perfectly fine but for some reason it logged me out in the afternoon when I stopped using it and is not allowing me to log back in wit...
I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop perfectly fine but for some reason it logged me out in the afternoon when I s...
Casual Listener
1615 Views
6 replies
1 likes
I can't access my account. It is not a password issue, i can't even get in that far
I can't access my account. It is not a password issue, i can't even get in that far
Spotify Star
367 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceWindows Store app on Desktop Operating SystemWindows 10 My Question or IssueMy account is a non-Facebook account. I've been trying to connect my account to FB. I open the Spotify desktop app. Click Connect to Facebook. I lo...
Plan Premium Country US Device Windows Store app on Desktop Operating System Windows 10 My Question or Issue My account is a non-Facebook account. I've been tryin...
Visitor
25298 Views
29 replies
3 likes
I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription. Here are the details of my situation:1. My account is linked to this email: [your Gmail...
I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription. Here are the details of my ...
Spotify Star
361 Views
1 replies
0 likes
Plan Premium Family Country Colombia Device Phone Vivo and PC Windows Operating System Android and Windows My Question or Issue Quiero cambiar mi contraseña porque tengo un podcast y no lo puedo abrir desde la PC, olvide la contraseña, le di a olvida...
Plan Premium Family Country Colombia Device Phone Vivo and PC Windows Operating System Android and Windows My Question or Issue Quiero cambiar mi contraseña porque...
Moderator
269 Views
1 replies
0 likes
PlanPremiumCountry Device(Samsung Galaxy S7)Operating System(Android Oreo) My Question or IssueHow can I make my "Liked Songs" playlist public so people can see it?
Plan Premium Country Device (Samsung Galaxy S7) Operating System (Android Oreo) My Question or Issue How can I make my "Liked Songs" playlist public so people can see it?
Music Fan
149558 Views
11 replies
45 likes
I got randomly logged out, so I went to log in and it says “your email or password is incorrect.” So I go to change my password and it says “email is not found in Spotify database” or something like that, so I’m confused and haven’t been able to use ...
I got randomly logged out, so I went to log in and it says “your email or password is incorrect.” So I go to change my password and it says “email is not found in Spotify database” or something like ...
Casual Listener
391 Views
3 replies
0 likes
I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window.I cannot find my artist name. My song has been released on Spotify already
I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window. I cannot find my artist name. My song has been released on Spot...
Spotify Star
344 Views
1 replies
0 likes
