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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4817 Views
  • 1 replies
  • 9 likes
  • Security
  • 4817 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466859 Views
  • 976 replies
  • 111 likes
  • Account
  • 466859 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206165 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206165 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115010 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115010 Views
  • 72 replies
  • 12 likes

Payment method country change not allowed

Hi, how do I change the country settings to change payment method? I’ve been trying to change my payment method to PayPal or my European bank card as I moved back to Europe from Australia. Now every time I try to updater, it says online the countries...

  • Visitor
  • Hi, how do I change the country settings to change payment method?  I’ve been trying to change my payment method to PayPal or my European bank card as I moved back to Europe from Australia. Now ...
  • Maxim
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to Desktop Spotify - Error code: desktop_login_accounts:3

After numerous false starts (no graphics/links showing) on my Premium account, I decided to do a clean reinstall from the Spotisfy download page. Found my account okay but refuses to log me in, with the aforementioned (Error Code : desktop_login_acco...

  • Casual Listener
  • After numerous false starts (no graphics/links showing) on my Premium account, I decided to do a clean reinstall from the Spotisfy download page. Found my account okay but refuses to log me in, with ...
  • 13kat13
  • Visitor
  • 1168 Views
  • 7 replies
  • 0 likes
  • Login
  • 1168 Views
  • 7 replies
  • 0 likes

How Can I Login My Artist Account

I have a artist name but I can't login to it. It's says I need to have artist website what does that mean?

  • Regular
  • I have a artist name but I can't login to it. It's says I need to have artist website what does that mean?
  • AprixC
  • Regular
  • 1452 Views
  • 13 replies
  • 0 likes
  • 1452 Views
  • 13 replies
  • 0 likes

Switch Country Preference to a foreign one

PlanPremiumCountryGermanyOperating SystemAndroid/Windows 10 My Question or IssueHey there! I've been looking for a while now to find an option to switch my country preference to the Netherlands for one of two accounts on Spotify Duo (edit profile doe...

  • Visitor
  • Plan Premium Country Germany Operating System Android/Windows 10   My Question or Issue Hey there! I've been looking for a while now to find an option to switch my country preference to ...
  • user-removed
  • Not applicable
  • 238 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
  • 238 Views
  • 2 replies
  • 1 likes

I was charged for Premium when I never chose premium... ?

I was automatically upgraded to Duo Premium when I didn't apply or select it. I have been charged the same price every month and this month they charged me more when I didn't want it. I can't find a chat, phone, or other contact information... So I h...

  • Visitor
  • I was automatically upgraded to Duo Premium when I didn't apply or select it. I have been charged the same price every month and this month they charged me more when I didn't want it. I can't find a ...
  • ribezaz
  • Spotify Star
  • 190 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 190 Views
  • 1 replies
  • 1 likes

¿como consigo el premium por 3 meses gratis?

me aparecio el plan individual con una oferta de 3 mese gratis, pero en ese momento no tenia el monto correspondiente por lo cual lo rechazaba, y ahora que tengo el dinero correspondiente, no me aparece la oferte.agradezco de antemano su ayuda!

  • Visitor
  • me aparecio el plan individual con una oferta de 3 mese gratis, pero en ese momento no tenia el monto correspondiente por lo cual lo rechazaba, y ahora que tengo el dinero correspondiente, no me apar...
  • ribezaz
  • Spotify Star
  • 363 Views
  • 1 replies
  • 1 likes
  • Account
  • 363 Views
  • 1 replies
  • 1 likes

Domains to whitelist for Spotify

Dear Spotify, Can you publish a list of domains I need to whitelist to use Spotify without interruptions? I'm trying to connect from a secure network. I've found some older posts with lists of domains, but they seem outdated. I'd appreciate it if you...

  • Casual Listener
  • Dear Spotify,   Can you publish a list of domains I need to whitelist to use Spotify without interruptions? I'm trying to connect from a secure network.   I've found some older posts wi...
  • grphine
  • Casual Listener
  • 8553 Views
  • 6 replies
  • 0 likes
  • Login
  • 8553 Views
  • 6 replies
  • 0 likes

Superuser Contribution I don't have access to the email I assigned to my Spotify account anymore.

As the title suggests, I don't have access to the email or password I used to create my account. In fact, the only way I was able to sign in was through Facebook, but since I don't really use Facebook and I have privacy concerns, I want to unlink my ...

  • Visitor
  • As the title suggests, I don't have access to the email or password I used to create my account. In fact, the only way I was able to sign in was through Facebook, but since I don't really use Faceboo...
  • Elena
  • Moderator
  • 371 Views
  • 3 replies
  • 0 likes
  • 371 Views
  • 3 replies
  • 0 likes

acount

Hi! I'm using spotify, but sudddenly I cant sign in.I have lots of ID, but some acounts couldn't sign in. It says the password is wrong, but my password is same. The problem of acounts **bleep****bleep****bleep****bleep****bleep****bleep****bleep****...

  • Visitor
  • Hi! I'm using spotify, but sudddenly I cant sign in. I have lots of ID, but some acounts couldn't sign in. It says the password is wrong, but my password is same.  The problem of acounts ...
  • sky6272
  • Newbie
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! keep being advertised duo, I do not have a partner, just varied taste.

Hi folks, I keep getting a popup asking if there is more than one person using my account/need duo account. I used to have duo while still with my ex-partner, but removed it some time ago. Is there anything I need to do to confirm that it's just me u...

  • Casual Listener
  • Hi folks, I keep getting a popup asking if there is more than one person using my account/need duo account. I used to have duo while still with my ex-partner, but removed it some time ago. Is there a...
  • Breizhe
  • Casual Listener
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Activated the wrong Spotify account

PlanDuo/PremiumCountryUSADevice(iPhone 14 pro max, Alienware laptopOperating System(iOS 17.5.1, Windows 11 My Question or IssueI needed to update the billing method on my account and did so on an ancient account that I don't use. How can I fix it so ...

  • Visitor
  •   Plan Duo/Premium Country USA Device (iPhone 14 pro max, Alienware laptop Operating System (iOS 17.5.1, Windows 11   My Question or Issue I needed to update the billing method o...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle doesn’t shuffle

When a playlist is on shuffle or smart shuffle, it just plays the most recently added songs in order of being added to playlist. Smart shuffle will shove some other songs in between, but it’s basically not “shuffling”. If I skip through the first 20-...

  • Visitor
  • When a playlist is on shuffle or smart shuffle, it just plays the most recently added songs in order of being added to playlist. Smart shuffle will shove some other songs in between, but it’s basic...
  • OscarDC
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account not detected, have to keep resetting password

When I try to log in with google it says that no account exists. When I try to log in with username & password it says incorrect user/pass. Only way to log in now is by resetting my password every time

  • Visitor
  • When I try to log in with google it says that no account exists. When I try to log in with username & password it says incorrect user/pass. Only way to log in now is by resetting my password ever...
  • Ivelina
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution I deleted the Facebook account linked to my spotify account

My spotify account was created through a Facebook account that I since deleted and now I cannot modify login methods to be sure I won't lose this account.

  • Visitor
  • My spotify account was created through a Facebook account that I since deleted and now I cannot modify login methods to be sure I won't lose this account.
  • Ivelina
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

unblock page not found

My account was compromised and the people messed with my playlists and blocked people. they contacted support and blocked my friend now i got it back but when I try to unblock it says page not found. I cannot unblock my friend please help as spotify ...

  • Casual Listener
  • My account was compromised and the people messed with my playlists and blocked people. they contacted support and blocked my friend now i got it back but when I try to unblock it says page not found....
  • Maxim
  • Spotify Star
  • 848 Views
  • 3 replies
  • 0 likes
  • 848 Views
  • 3 replies
  • 0 likes

Solved!! Duo plan manager audiobooks locked. How to unlock them to access my free hours.

PlanDuoCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 11spotify App v8.8.6.472 My Question or IssueI am a new Duo plan manager and the audiobooks are all locked. How to unlock them to access my free hours. I...

  • Regular
  • Plan Duo Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 11 spotify App v8.8.6.472   My Question or Issue I am a new Duo plan manag...
  • Tiercededoverbroecks
  • Visitor
  • 11256 Views
  • 15 replies
  • 0 likes
  • Other
    Premium
  • 11256 Views
  • 15 replies
  • 0 likes

Can't change country and payment types

I am paying 58HKD/month for Spotify Premium but I moved to New Zealand couple months ago. Trying to change my credit card to a NZ credit card but failed ( error message : payment is not in the correct country). can't change country either. And now Sp...

  • Visitor
  • I am paying 58HKD/month for Spotify Premium but I moved to New Zealand couple months ago. Trying to change my credit card to a NZ credit card but failed ( error message : payment is not in the correc...
  • Not applicable
  • 899 Views
  • 2 replies
  • 1 likes
  • Account
  • 899 Views
  • 2 replies
  • 1 likes

Password reset email not sending

Hi, I am having issues resetting my password for my account. Initially, my issue was that I wasn't receiving the reset email (I checked my junk and all sub-folders). Then when I logged into the community it said my email wasn't verified, so I thought...

  • Casual Listener
  • Hi, I am having issues resetting my password for my account. Initially, my issue was that I wasn't receiving the reset email (I checked my junk and all sub-folders). Then when I logged into the commu...
  • Joelmatho
  • Visitor
  • 11739 Views
  • 7 replies
  • 0 likes
  • Login
  • 11739 Views
  • 7 replies
  • 0 likes