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recover account with user id and no email

recover account with user id and no email

Plan

Family Premium

Country

Canada

 

Device

(iPhone 8plus, 

Operating System

(iOS 10, 

 

My Question or Issue

My daughter has lost her account from our family plan and only has the user id, starts with xm...... She no longer has access to the original email associated with it. How do we recover and add back to our family plan?

Reply
2 Replies

Hey @mrpresident9999 ,

 

Welcome to the Community!

 

I recommend you to get in touch with the Support. You can find some more info on how to do this here: https://www.spotify.com/about-us/contact/

Have a great day! 🙂

Hello,

 

We have the same problem. Is your problem solved already?

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