remove devices (any solution yet?)

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remove devices (any solution yet?)

_villings_
Casual Listener

now my darn neighbour's device (a macbook pro, allegedly) is screwing up my listening habits.. we're not friends, in fact they're quite annoying.. and now I can't even listen to music? HELP

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Re: remove devices (any solution yet?)

IguanaSetup
Community Legend

Hey, @_villings_ -

 

You can sign out of all devices on Spotify and log in again only on your device. Go to your account page; Click SIGN OUT EVERYWHERE

 

Thank you :)

 

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Re: remove devices (any solution yet?)

IguanaSetup
Community Legend

Hey, @_villings_ -

 

You can sign out of all devices on Spotify and log in again only on your device. Go to your account page; Click SIGN OUT EVERYWHERE

 

Thank you :)

 

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Re: remove devices (any solution yet?)

_villings_
Casual Listener

it worked.

 

too bad I have to do this every time.

Re: remove devices (any solution yet?)

IguanaSetup
Community Legend

Hey, @_villings_ -

 

If you would like to cease access of others through your account permanently, you can change your account password through your account page;

 

  1. Click Change Password.
  2. Enter your current password and new password.
  3. Click SET NEW PASSWORD.

 

Thank you :)

 

Re: remove devices (any solution yet?)

_villings_
Casual Listener

changed my password just now. still being bothered by neighbors..

oh well, guess I'll have to burn their house down. thanks anyway.

Re: remove devices (any solution yet?)

IguanaSetup
Community Legend

Hey, @_villings_ -

 

Make sure the neighbors' device is logged out of your account, so they can't access it after resetting your password. 

 

If the issue persists, you might want to look into this: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/

 

Thank you :)

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