Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

someone else is using my account

someone else is using my account

there has been a couple of time ive logged on recently and my playlists have been deleted and someone has been listening to other songs. ithought i was going mad so reset my password to the same one. then when i logged on, i was logged out for a start and my password didnt work. ive now reset my password to a new one. is there anyway i can stop this from happening again and also can somone look in to this

Reply
1 Reply

Hey @stew83,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

 

Thanks.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts