Spotify Community

millsrussell32 · 2015-03-29

Why is it that my account is telling me to register to a premium member when I'm already a premium member? Now i have limited access to songs. I even tried deleting songs from my account but when i log back in the songs are still there. I even tried the option of signing off all other connected devices (in which i haven't connected to any other devise). Could my spotify account be hacked? HELP

millsrussell32 · 2015-03-29

DasPeter · 2015-03-29

Hello!

Recently people have been having problems with their subscriptions.

The only way yet discovered to fix these account problems is to cancel their subscription here, wait a few minutes and then re-subscribe Spotify.

That should fix the problem.

This is a known problem right now.

Follow this thread for updates.

Hope this helps! ♫

This was a post by DasPeter
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MattSuda · 2015-03-30

Spotify is aware of this problem and they are working on a fix.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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