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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • richwood1
  • Visitor
  • 283241 Views
  • 833 replies
  • 89 likes
  • Account
  • 283241 Views
  • 833 replies
  • 89 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134417 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134417 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76362 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76362 Views
  • 64 replies
  • 9 likes

Accidentally Deleted Account. Help!

Hello! Today I was trying to figure out how to stop posting songs that I've listened to on my Facebook. I revoked Spotify from facebook and tried to completely remove it that way. I think I really screwed it up as it looks like I've created a brand n...

  • Newbie
  • Hello! Today I was trying to figure out how to stop posting songs that I've listened to on my Facebook. I revoked Spotify from facebook and tried to completely remove it that way. I think I really sc...
  • MattSuda
  • Spotify Star
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

Solved!! Premium cost.

I just read that someone has been paying 9.90 for spirit premium for the past however many years. Also on the website it says 9.99 a month. Why have they been charging me 12.99 every month. Should I ask for a refund? I feel ripped off. Especially bec...

  • Casual Listener
  • I just read that someone has been paying 9.90 for spirit premium for the past however many years. Also on the website it says 9.99 a month. Why have they been charging me 12.99 every month. Should I ...
  • MattSuda
  • Spotify Star
  • 359 Views
  • 4 replies
  • 0 likes
  • 359 Views
  • 4 replies
  • 0 likes

Deleting facebook

I want to delete my Facebook-account! But I just ordered spotify premium until April 23rd or so! The three months for .99€... I need to know if I can transfer my premium to a new spotify-account so I can delete the fb account!

  • Newbie
  • I want to delete my Facebook-account! But I just ordered spotify premium until April 23rd or so! The three months for .99€... I need to know if I can transfer my premium to a new spotify-account so I...
  • MattSuda
  • Spotify Star
  • 129 Views
  • 2 replies
  • 0 likes
  • 129 Views
  • 2 replies
  • 0 likes

renovar

Hola,me han dado de baja de spotify y mesalen anuncios ahora.tuve que anular la tarjeta de credito porque me robaron la cartera,y al cobrar no han podido cobrarme.Pagaba 5 euros al mes y queria recuperar esa cuota.Gracias

  • Regular
  • Hola,me han dado de baja de spotify y mesalen anuncios ahora.tuve que anular la tarjeta de credito porque  me robaron la cartera,y al cobrar no han podido cobrarme.Pagaba  5 euros al mes y ...
  • MattSuda
  • Spotify Star
  • 134 Views
  • 2 replies
  • 0 likes
  • 134 Views
  • 2 replies
  • 0 likes

Solved!! Nothing is loading.

Hello Spotify! i've been a Paid Spotify user for a couple of years now, but I have a huge problem: Nothing is loading anymore. Spotify starts up normaly, but does not show anything. If I search for a song or artist, it is found, but if i click it not...

  • Regular
  • Hello Spotify!   i've been a Paid Spotify user for a couple of years now, but I have a huge problem:   Nothing is loading anymore.   Spotify starts up normaly, but does not...
  • MattSuda
  • Spotify Star
  • 2602 Views
  • 4 replies
  • 1 likes
  • 2602 Views
  • 4 replies
  • 1 likes

Two months free when paying for one month

About a month ago, there was a campaign that I would get two months premium for free if I payed for one month. And so I did. Now already, it says that my premium account is about to expire. What do I need to do to get my two months for free?

  • Newbie
  • About a month ago, there was a campaign that I would get two months premium for free if I payed for one month. And so I did. Now already, it says that my premium account is about to expire. What do I...
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I have been trying to add a family subscription since dec 15th. It won't take it. Says problem with payment. But no problem with payment. Any suggestions have a premium acct just need to add one one person

  • Casual Listener
  • I have been trying to add a family subscription since dec 15th. It won't take it. Says problem with payment. But no problem with payment. Any suggestions have a premium acct just need to add one one ...
  • kbrooksc
  • Community Legend
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

plz help :(

whenever I go to my account to see the subscription settings of the same problem on page saying: oh no, something went very wrong! try again later "and a long time I'm trying to get to cancel my subscription and I can never, someone knows how to do W...

  • Newbie
  • whenever I go to my account to see the subscription settings of the same problem on page saying: oh no, something went very wrong! try again later "and a long time I'm trying to get to cancel my subs...
  • kbrooksc
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! spotify family

I am considering upgrading to spotify family for my kids, it is looking for my payment details all over again, hesitant that I am going to get charged twice, anyone enlighten me why I cannot just add to what I already have?

  • Newbie
  • I am considering upgrading to spotify family for my kids, it is looking for my payment details all over again, hesitant that I am going to get charged twice, anyone enlighten me why I cannot just add...
  • MattSuda
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Email address

Please please please can I have an email address to contact someone about a subject NOT covered by FAQ,community area or technical support

  • Newbie
  • Please please please can I have an email address to contact someone about a subject NOT covered by FAQ,community area or technical support
  • MattSuda
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Other
  • 238 Views
  • 1 replies
  • 0 likes

paysafecard

Nejde mi zaplatit spotify premium pomocí PSC. Jsem z Czech Republic

  • Newbie
  • Nejde mi zaplatit spotify premium pomocí PSC. Jsem z Czech Republic
  • MattSuda
  • Spotify Star
  • 899 Views
  • 3 replies
  • 0 likes
  • 899 Views
  • 3 replies
  • 0 likes

Facebook account deleted, can i deliver my account to non-facebook?

I deleted my facebook account yesterday, because of changes in their policy in my country. But i forgot that my spotify premium account is linked to my facebook account. Can i change that? I would like to keep my account although i dont have facebook...

  • Newbie
  • I deleted my facebook account yesterday, because of changes in their policy in my country. But i forgot that my spotify premium account is linked to my facebook account. Can i change that? I would li...
  • MattSuda
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Recover page doesn't work

Hi all, I'm aware of the recover webpage yet this doesn't seem to work anymore. It works fine for one Spotify profile of mine but for the other I get the following message: ''An error has occurred please try again later''. Does anyone has the same is...

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  • Newbie
  • Hi all,   I'm aware of the recover webpage yet this doesn't seem to work anymore. It works fine for one Spotify profile of mine but for the other I get the following message:   ''An...
  • MattSuda
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
  • 130 Views
  • 1 replies
  • 0 likes

Can't log in on laptop

Can't log in to spotify on my MacBook, running OS 10.6.8 Account works fine on the iphone. Second attempt to post this, since, as noted above I can't log in, had to create a new dummy account. Spotify's laughable "customer support" consists of asking...

  • Casual Listener
  •  Can't log in to spotify on my MacBook, running OS 10.6.8   Account works fine on the iphone.   Second attempt to post this, since, as noted above I can't log in, had to create...
  • MattSuda
  • Spotify Star
  • 365 Views
  • 3 replies
  • 1 likes
  • Login
    Premium
  • 365 Views
  • 3 replies
  • 1 likes

Cant update my credit card information

Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again.I want to change the information of "Estas pagando con" (you are paying with), and also "la tarjeta vence el" to get premium again....

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  • Casual Listener
  • Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again. I want to change the information of  "Estas pagando con" (you are paying ...
  • OviiiOne
  • Community Legend
  • 173 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 173 Views
  • 2 replies
  • 0 likes

Solved!! I have 2 Spotify accounts, friends are following the wrong one

I made my main spotify account before I had Facebook, and now that I've got facebook I appear to have 2 accounts. I tried signing in to FB on my main account but only got a blank box, suggesting that my FB is already linked to another full account. C...

  • Casual Listener
  • I made my main spotify account before I had Facebook, and now that I've got facebook I appear to have 2 accounts. I tried signing in to FB on my main account but only got a blank box, suggesting th...
  • MattSuda
  • Spotify Star
  • 199 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 199 Views
  • 3 replies
  • 0 likes

Fraudulent and misleading advertising

I was listening to my playlist when an advertisement played after a song and said that I had a free 30 day trial and that I could redeem if I clicked the banner. I did so and was brought to the website which clearly stated it was a free 30 day trial....

  • Casual Listener
  • I was listening to my playlist when an advertisement played after a song and said that I had a free 30 day trial and that I could redeem if I clicked the banner. I did so and was brought to the ...
  • BicesterVillage
  • Casual Listener
  • 182 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 182 Views
  • 3 replies
  • 0 likes

Cant change to pay with another credit card

Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again.I want to change the information of "Estas pagando con" (you are paying with), and also "la tarjeta vence el" to get premium again....

  • Casual Listener
  • Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again. I want to change the information of  "Estas pagando con" (you are paying ...
  • MattSuda
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Oferta 3 primeros meses gratis por solo 30 pesos

Compré una tarjeta de 200 pesos de itunes y quisiera saber si puedo acceder a la promoción con ese dinero, no he tenido antes premium

  • Casual Listener
  • Compré una tarjeta de 200 pesos de itunes y quisiera saber si puedo acceder a la promoción con ese dinero, no he tenido antes premium
  • Hosek
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Premium

Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version came up and I can't trace my premium one. Despite va...

  • Casual Listener
  • Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version...
  • MattSuda
  • Spotify Star
  • 121 Views
  • 2 replies
  • 0 likes
  • Premium
  • 121 Views
  • 2 replies
  • 0 likes