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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406205 Views
  • 958 replies
  • 107 likes
  • Account
  • 406205 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175938 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175938 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100021 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100021 Views
  • 68 replies
  • 10 likes

Solved!! I pay for premium, now spotify says I only have free

What can I do? I have allready turned of the iPhone, and Spotify. But it is still telling me that I only have free account.

  • Newbie
  • What can I do? I have allready turned of the iPhone, and Spotify. But it is still telling me that I only have free account.
  • MattSuda
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

wrong payment

I gave permission for an auto incasso so they recieved 10€ and in the same month they already received 10€ so I lost 20€ in one month.Normaly You pay 10 and i payed 20 so I would like 10 back.

  • Newbie
  • I gave permission for an auto incasso so they recieved 10€ and in the same month they already received 10€ so I lost 20€ in one month. Normaly You pay 10 and i payed 20 so I would like 10 back.
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Cancelled my account and I am still being charged for several months

I have cancelled my account several months ago. I am still being charged on my account. There is no way to address this issue. there is not a phone number to call. I need to be credited for the past 4 months of charges on my account. Where do I go to...

  • Visitor
  • I have cancelled my account several months ago. I am still being charged on my account. There is no way to address this issue. there is not a phone number to call. I need to be credited for the past ...
  • Teresa
  • Roadie
  • 1424 Views
  • 11 replies
  • 0 likes
  • 1424 Views
  • 11 replies
  • 0 likes

I have a spark mobile account and can't remember my username and don't think I used an email address

I have a spark mobile account and get spotify premium for free but cannot remember my username and can't remember the email either ??

  • Newbie
  • I have a spark mobile account and get spotify premium for free but cannot remember my username and can't remember the email either ??
  • meahtenoha
  • Spotify
  • 797 Views
  • 2 replies
  • 0 likes
  • 797 Views
  • 2 replies
  • 0 likes

charged for an account that apparently doesn't exist

I have a Facebook linked account that won't let me fill out a contact form because somehow there's no email linked to it. And I have another account that is rigged up for premium. Tried to get access to that but apparently that doesn't exist either d...

  • Visitor
  • I have a Facebook linked account that won't let me fill out a contact form because somehow there's no email linked to it. And I have another account that is rigged up for premium. Tried to get access...
  • MattSuda
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Spotify won't let me cancel my subscription

So long story short, I signed up for the trial with spotify premium for 99 cents a month(first three months) when I had a job and since moving have only recently obtained employment again. I knew that the 19th I would be charged for premium and that ...

  • Casual Listener
  • So long story short, I signed up for the trial with spotify premium for 99 cents a month(first three months) when I had a job and since moving have only recently obtained employment again. I knew tha...
  • MattSuda
  • Spotify Star
  • 384 Views
  • 7 replies
  • 1 likes
  • Subscription
  • 384 Views
  • 7 replies
  • 1 likes

Cancelled 3 month subscription but got charged

So my 3 months of premium expired today; however I cancelled it yeseterday and noticed that I got charged for the upcoming month. I emailed the spotify support team and received an email from "support@spotify.com" from a Sergio saying I'd be reimburs...

  • Casual Listener
  • So my 3 months of premium expired today; however I cancelled it yeseterday and noticed that I got charged for the upcoming month. I emailed the spotify support team and received an email from "suppor...
  • MattSuda
  • Spotify Star
  • 262 Views
  • 3 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 262 Views
  • 3 replies
  • 0 likes

ana1416

Went to the page you sent me but can not find answers to my account to premium paid oxxo should i do now?

  • Newbie
  • Went to the page you sent me but can not find answers to my account to premium paid oxxo should i do now?
  • MattSuda
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes

Want to buy Spotify student - charging full price

Hi! I'm trying to purchase Spotify Student. When I go to the Spotify Student page and click Get Premium, it takes me to the payment page where it says it will charge me $9.99 instead of $4.99. There wasn't anything that popped up asking me to confim ...

  • Newbie
  • Hi! I'm trying to purchase Spotify Student. When I go to the Spotify Student page and click Get Premium, it takes me to the payment page where it says it will charge me $9.99 instead of $4.99. There ...
  • ErickRGuetta
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Trouble Logging in

For some reason, I cannot log in to my account that I want to use. When I try to log in, I get the message "Email is already connected to another user" What does this mean? is someone else connected to my account?Furthermore, when I try to connect vi...

  • Casual Listener
  • For some reason, I cannot log in to my account that I want to use. When I try to log in, I get the message "Email is already connected to another user" What does this mean? is someone else connected ...
  • ErickRGuetta
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Someone please help I cant subscribe to premium

I didnt pay my spotify this month so when the account went back to free i pressed upgrade and it brought me to the picture above and everytime i press subscribe nothing happens i have the moeny on my card i tried reinstaling and nothing is working so...

capture image.png
  • Visitor
  •     I didnt pay my spotify this month so when the account went back to free i pressed upgrade and it brought me to the picture above and everytime i press subscribe nothing happens i have...
  • OviiiOne
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 259 Views
  • 1 replies
  • 0 likes

Not eligible for Student discount?

I am trying to sign up for the Student discount with my Unidays account, which I have never used before or applied for spotify premium. Although I am currently using the 7 day trial, when I try to apply the discount, it states "It appears that you ar...

  • Casual Listener
  • I am trying to sign up for the Student discount with my Unidays account, which I have never used before or applied for spotify premium. Although I am currently using the 7 day trial, when I try to ap...
  • havingfun1
  • Casual Listener
  • 682 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 682 Views
  • 2 replies
  • 0 likes

Lost all my playlist and contacts

I log on to my desktop app and all of a sudden I get this notification asking me to allow spotify to post on my facebook wall. I had already disable that option a lont time ago. After I click "not now" cause I don't want to share what I listen to, th...

  • Casual Listener
  •   I log on to my desktop app and all of a sudden I get this notification asking me to allow spotify to post on my facebook wall. I had already disable that option a lont time ago. Aft...
  • xhaia15
  • Casual Listener
  • 237 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 237 Views
  • 4 replies
  • 0 likes

Solved!! One premium account but two payments! Confused.com....

Really need to sort a payment issue and want to contact Spotify..I have one premium account and have noticed my payment is coming out from two accounts. One from PayPal and one from another debit card which is not linked to PayPal. I am really confus...

  • Casual Listener
  • Really need to sort a payment issue and want to contact Spotify.. I have one premium account and have noticed my payment is coming out from two accounts. One from PayPal and one from another debit c...
  • MattSuda
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Free spotify premium 30 day trial problem

Hello. I tried the 30 day premium trial but it only resetted the hours on my free account and nothing more.. now I have a premium account and cant buy unlimited or premium so I basicly cant listen to music since i have 0 time left on my free account ...

  • Visitor
  • Hello. I tried the 30 day premium trial but it only resetted the hours on my free account and nothing more.. now I have a premium account and cant buy unlimited or premium so I basicly cant listen to...
  • MattSuda
  • Spotify Star
  • 1164 Views
  • 9 replies
  • 0 likes
  • 1164 Views
  • 9 replies
  • 0 likes

Solved!! Is the limit of 3333 offline songs set for normal, high or extreme quality ?

Hi, Maybe someone has run into this. When you've set the quality of downloading songs to extreme, is the limit still 3333 or not? I've found that when setting the DL quality to normal, more tracks can be downloaded then for the extreme setting. Also,...

  • Casual Listener
  • Hi,   Maybe someone has run into this. When you've set the quality of downloading songs to extreme, is the limit still 3333 or not?   I've found that when setting the DL quality to ...
  • MattSuda
  • Spotify Star
  • 2270 Views
  • 5 replies
  • 0 likes
  • 2270 Views
  • 5 replies
  • 0 likes

Cannot log in to account - email doesnt work

My account was taken over or hacked on the train public network. Now my login doesnt work. Please help. I have tried using the form on the support page but there is no reply. The email connected to the account goes to a domain that is no longer in us...

  • Newbie
  • My account was taken over or hacked on the train public network. Now my login doesnt work. Please help. I have tried using the form on the support page but there is no reply. The email connected to t...
  • MattSuda
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 169 Views
  • 1 replies
  • 0 likes

Deleting multiple accounts

Hello, I have been trying to delete multiple accounts. I have one account linked to my iCloud email, another account linked to my Gmail and yet another one linked to my Facebook account that has been deleted and was also linked to my Gmail.I would li...

  • Visitor
  • Hello, I have been trying to delete multiple accounts. I have one account linked to my iCloud email, another account linked to my Gmail and yet another one linked to my Facebook account that has been...
  • MattSuda
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes

Upgrading to Student Account

How the heck do I get a student account for 5$?

  • Newbie
  • How the heck do I get a student account for 5$?
  • MattSuda
  • Spotify Star
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

Solved!! Does spotify premium works in southeast asia?

I have a premium subscription, and im travelling for southeast asia for the next 5 months, i would like to know if is spotify available to be used with an internet connection there? thxs

  • Newbie
  • I have a premium subscription, and im travelling for southeast asia for the next 5 months, i would like to know if is spotify available to be used with an internet connection there?   thxs
  • MattSuda
  • Spotify Star
  • 1570 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1570 Views
  • 1 replies
  • 0 likes