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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1557 Views
  • 0 replies
  • 7 likes
  • Security
  • 1557 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445606 Views
  • 970 replies
  • 108 likes
  • Account
  • 445606 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198919 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198919 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108209 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108209 Views
  • 70 replies
  • 11 likes

Paid 99p for 3 months trial and they charged me after that

I never agreed to charge me I paid 99p for 3 months and then after them 3 months they charged me £9.99 without me even knowing I would like my money back

  • Newbie
  • I never agreed to charge me I paid 99p for 3 months and then after them 3 months they charged me £9.99 without me even knowing I would like my money back
  • MattSuda
  • Spotify Star
  • 360 Views
  • 2 replies
  • 0 likes
  • Premium
  • 360 Views
  • 2 replies
  • 0 likes

Locked out of Account

xD

  • Newbie
  • xD
  • MattSuda
  • Spotify Star
  • 628 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 628 Views
  • 1 replies
  • 0 likes

Account Deletion Team Unresponsive

Spotify,I opened a case on March 17th to delete my account but I HAVE NOT recieved any sort of response to this. I have today put in a new request. I would like to request that this be reviewed immediatly.

  • Visitor
  • Spotify, I opened a case on March 17th to delete my account but I HAVE NOT recieved any sort of response to this.  I have today put in a new request.  I would like to request that this be ...
  • MattSuda
  • Spotify Star
  • 178 Views
  • 1 replies
  • 1 likes
  • Account
  • 178 Views
  • 1 replies
  • 1 likes

how i stop my subscription 49 kr for month

I have the same problem I try to get in contact with spotify support but they don´t care, what i do.Same body can help me please. Why is so **bleep**ing dificult go out and so easy to go inEdwin Mira

  • Casual Listener
  • I have the same problem I try to get in contact with spotify support but they don´t care, what i do. Same body can help me please. Why is so **bleep**ing dificult go out and so easy to go in Edwi...
  • MattSuda
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Problems with cancelling subscription!

Hi. I paid for the 3 month trial, 3 months ago. Tonight I tried to cancel this trial to avoid my paypal being charged and I supposedly missed the cancel by a matter of minutes due to problems with actually cancelling it itself. My paypal was charged ...

  • Casual Listener
  • Hi. I paid for the 3 month trial, 3 months ago. Tonight I tried to cancel this trial to avoid my paypal being charged and I supposedly missed the cancel by a matter of minutes due to problems with ac...
  • MattSuda
  • Spotify Star
  • 218 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 218 Views
  • 3 replies
  • 0 likes

Payment

I bought spotify premium 12.99 for ONE month .Why??? I read it was 0.99 € forTHE first three months and than 9.99.I did IT by the spotify app

  • Newbie
  • I bought spotify premium 12.99 for ONE month . Why??? I read it was 0.99 € for THE first three months and than 9.99. I did IT by the spotify app
  • MattSuda
  • Spotify Star
  • 158 Views
  • 2 replies
  • 0 likes
  • Premium
  • 158 Views
  • 2 replies
  • 0 likes

Wrong email address associated with account

I login to Spotify using my Facebook credentials. However, when I view my Spotify account online, an old email address that I no longer have access to is associated with the account. When I try to change that email address to my current one, it says ...

  • Newbie
  • I login to Spotify using my Facebook credentials. However, when I view my Spotify account online, an old email address that I no longer have access to is associated with the account. When I try to ch...
  • MattSuda
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 168 Views
  • 1 replies
  • 0 likes

30 days free premium

Hey,I just subscriped to Spotify Premium and clicked the 30 days free premium. Suddenly I had to pay 9,99€ via Paypal and I cant use the 30 days for free.I wanted to use the free Premium but now I ended up paying.How can I still use the 30 days for f...

  • Newbie
  • Hey, I just subscriped to Spotify Premium and clicked the 30 days free premium. Suddenly I had to pay 9,99€ via Paypal and I cant use the 30 days for free. I wanted to use the free Premium but now ...
  • MattSuda
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 151 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I have a premium account. I would like to ad my daughter but can not figure out where to change to a family plan

  • Newbie
  • I have a premium account.  I would like to ad my daughter but can not figure out where to change to a family plan
  • MattSuda
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Premium
  • 114 Views
  • 1 replies
  • 0 likes

Upgrading to Student Account

I currently have premium and have been trying to get the student account. I know it's possible because Spotify has step-by-step instructions on how to do it, but even after logging out on all my accounts it keeps saying "Sorry, you cannot sign up for...

  • Newbie
  • I currently have premium and have been trying to get the student account. I know it's possible because Spotify has step-by-step instructions on how to do it, but even after logging out on all my acco...
  • MattSuda
  • Spotify Star
  • 175 Views
  • 2 replies
  • 0 likes
  • Premium
  • 175 Views
  • 2 replies
  • 0 likes

Premium account hacked

Hi, Early last week i lost access to my premium account, and when I click "forgotten password", I no longer recieve a mail with the password reset, leading me to think that my account has been hijacked/hacked. I have sendt in an request for help thro...

  • Newbie
  • Hi,   Early last week i lost access to my premium account, and when I click "forgotten password", I no longer recieve a mail with the password reset, leading me to think that my account has be...
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Login in Problems since there are two accounts

Hello, i had an premikum spotify acount which was connected to FB. I canceled this connection but now i am not able to log me in this account. If i want to reset my password, there show up a message that my account is linked to FB. I can´t change sta...

  • Newbie
  • Hello,   i had an premikum spotify acount which was connected to FB. I canceled this connection but now i am not able to log me in this account. If i want to reset my password, there show up a...
  • MattSuda
  • Spotify Star
  • 223 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 223 Views
  • 1 replies
  • 1 likes

Spotify Support apears to be unreachable. Now they are not only hard to reach, but impossible!

I subscribed to premium about a month ago but the app would not work on my primary devices, my iPod touch 5th Generation and my Kindle Fire HD. The app glitches cost me over $100 dollars in data and all the music I downloaded kept disappearing. I com...

  • Roadie
  • I subscribed to premium about a month ago but the app would not work on my primary devices, my iPod touch 5th Generation and my Kindle Fire HD.  The app glitches cost me over $100 dollars in dat...
  • Pricilla
  • Spotify
  • 976 Views
  • 25 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 976 Views
  • 25 replies
  • 0 likes

No email sent

Hey guys,i've tried to set a password for my devices and it says that i should have received an email with a link to set one. But still after multiple tries and some hours waiting there i received no email. i checked my spam/junk folder. nothing ther...

  • Newbie
  • Hey guys, i've tried to set a password for my devices and it says that i should have received an email with a link to set one. But still after multiple tries and some hours waiting there i received ...
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 204 Views
  • 1 replies
  • 0 likes

Someone hacked my account changed my email and password.

I was using spotify and it was already playing on a phone I didn't recognize. I then tried to login in my account and they changed the password. I then logged in with Facebook and I saw that they changed my email. How do I get my account back?

  • Newbie
  • I was using spotify and it was already playing on a phone I didn't recognize. I then tried to login in my account and they changed the password. I then logged in with Facebook and I saw that they cha...
  • MattSuda
  • Spotify Star
  • 571 Views
  • 2 replies
  • 0 likes
  • Account
  • 571 Views
  • 2 replies
  • 0 likes

3 Free months of Premium now can't get Student Discount?

I had signed up for three free months of premium. Now that my subscription is coming to an end I'd like to stay premium under the student discount. When I tried to cancel my current subscription and apply for the student discount, I got a message say...

  • Casual Listener
  • I had signed up for three free months of premium. Now that my subscription is coming to an end I'd like to stay premium under the student discount. When I tried to cancel my current subscription...
  • MattSuda
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Someone else using your account? Post here.

From my email when i opened to upgrade i put the new debit card info and when i finish doing that , then i relized that it wasn't my account name. i saw a mr. charles rochet at the top of the page. My name is Jimmy Perez and my email is perrod1113@ya...

  • Newbie
  • From my email when i opened to upgrade i put the new debit card info and when i finish doing that , then i relized that it wasn't my account name. i saw a mr. charles rochet at the top of the page. M...
  • MattSuda
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
  • 139 Views
  • 1 replies
  • 0 likes

i can't change my country

a year ago i moved from the uk to canada and because spotify was not available here then, I haven't used it in quite some time. so i was really excited to see i could use it again - except it won't let me change my country. i do use hola, but i switc...

  • Casual Listener
  • a year ago i moved from the uk to canada and because spotify was not available here then, I  haven't used it in quite some time.   so i was really excited to see i could use it again - ex...
  • MattSuda
  • Spotify Star
  • 156 Views
  • 4 replies
  • 0 likes
  • Account
  • 156 Views
  • 4 replies
  • 0 likes

Solved!! Downloaded Playlist, but Traveling out of Cellular Reception for 35 days

Hello to all, I have spent a lot time making playlist with Premium and downloaded them to my computer and to my iphone. Over the next 4 weeks (35 days) I will be out of cell reception and internet connection. Will my downloaded playlist still work? O...

  • Newbie
  • Hello to all,   I have spent a lot time making playlist with Premium and downloaded them to my computer and to my iphone. Over the next 4 weeks (35 days) I will be out of cell reception and in...
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
  • 237 Views
  • 1 replies
  • 0 likes

Facebook

Hey I signed up with my Facebook but really want to deactivate it but can't bc I use spotify.. Help

  • Newbie
  • Hey I signed up with my Facebook but really want to deactivate it but can't bc I use spotify.. Help
  • MattSuda
  • Spotify Star
  • 226 Views
  • 3 replies
  • 1 likes
  • 226 Views
  • 3 replies
  • 1 likes