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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405701 Views
  • 958 replies
  • 107 likes
  • Account
  • 405701 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175427 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175427 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99933 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99933 Views
  • 68 replies
  • 10 likes

Canceled Subscription, Still being charged

I made sure to cancel my free Premium subscription trial over a week before I knew the trial would be over and I would begin being charged. Now I was charged and my account is overdrafted.

  • Newbie
  • I made sure to cancel my free Premium subscription trial over a week before I knew the trial would be over and I would begin being charged. Now I was charged and my account is overdrafted. 
  • Flixx
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! Monthly Subscription

I am trying Premium for a month free and what I want to know is how much tax will be added on to lhe $9.99? I live in NY state. Would like to know what charge will go on my credit card. Thanks

  • Casual Listener
  • I am trying Premium for a month free and what I want to know is how much tax will be added on to lhe $9.99?  I live in NY state. Would like to know what charge will go on my credit card. Thanks
  • rracres
  • Casual Listener
  • 363 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 363 Views
  • 2 replies
  • 0 likes

Troubles to log in Spotify on computer

Hi ! Since yesterday (or maybe even the day before) I can't log in : Nothing happens when I click on "Connect with Facebook" and when I enter my id and password the message "Le service est temporairement indisponible. Veuillez réessayer plus tard" (M...

  • Regular
  • Hi !  Since yesterday (or maybe even the day before) I can't log in : Nothing happens when I click on "Connect with Facebook" and when I enter my id and password the message "Le service est tem...
  • 665 Views
  • 0 replies
  • 0 likes
  • Login
  • 665 Views
  • 0 replies
  • 0 likes

Spotify Premium Student Discount Not Working

I was previously signed up for the spotify premium discount for students but my payment card expired before I remembered to update the card information so I had to put my card information in again and sign up for premium again. However, spotify isnt ...

  • Casual Listener
  • I was previously signed up for the spotify premium discount for students but my payment card expired before I remembered to update the card information so I had to put my card information in again an...
  • meahtenoha
  • Spotify
  • 26582 Views
  • 44 replies
  • 8 likes
  • Premium
    Subscription
  • 26582 Views
  • 44 replies
  • 8 likes

Can't cancel subscription

Trying to cancel my subscription but keep getting "oops, something's gone wrong" message

  • Regular
  • Trying to cancel my subscription but keep getting "oops, something's gone wrong" message
  • deetyork
  • Regular
  • 845 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 845 Views
  • 6 replies
  • 0 likes

Being charged twice

I've been charged double my monthly payment for the past year. I've tried to get help from Spotify over and over and am about to cancel my subcription. So dissapointed in the company. I know this has happened to others - any have luck with it?

  • Casual Listener
  • I've been charged double my monthly payment for the past year.  I've tried to get help from Spotify over and over and am about to cancel my subcription.  So dissapointed in the company.&nbs...
  • meahtenoha
  • Spotify
  • 308 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 308 Views
  • 4 replies
  • 0 likes

Major issue with Country specification on mobile and desktop!

Starting this week, I cannot access my Spotify acct on my iPhone...it tells me that I'm not signed up for region changes...Using various networks, browsers and devices, I am unable to connect to Spotify on my Mac, laptop and work PC on all browsers a...

  • Casual Listener
  • Starting this week, I cannot access my Spotify acct on my iPhone...it tells me that I'm not signed up for region changes... Using various networks, browsers and devices, I am unable to connect to Sp...
  • meahtenoha
  • Spotify
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 176 Views
  • 1 replies
  • 0 likes

I'm accepting a Premium offer from a Spotify partner

"I'm accepting a Premium offer from a Spotify partner" How to do this properly? I've got a Premium Spotify Account, but want to convert this to a Premium offer form XS4ALL. Please inform me on how to work this out. Thanks!! Dirk Zwanenburg

  • Newbie
  • "I'm accepting a Premium offer from a Spotify partner"   How to do this properly? I've got a Premium Spotify Account, but want to convert this to a Premium offer form XS4ALL.   Pl...
  • bsmulders
  • Newbie
  • 420 Views
  • 2 replies
  • 0 likes
  • Premium
  • 420 Views
  • 2 replies
  • 0 likes

I loggin and my playlists are all gone

My playlists are all missing. I got an auto email saying to login with my username and not my email password, but I have facebook credentials I use.

  • Visitor
  • My playlists are all missing.  I got an auto email saying to login with my username and not my email password, but I have facebook credentials I use.
  • meahtenoha
  • Spotify
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 116 Views
  • 1 replies
  • 0 likes

How do these thieves get bank account information?

My wife and I have NEVER given Spotify any bank or card details, mainly because we had never heard of them. Who are they? 6 spotty youths in a dorm room, hence their name?? Yet this week we have had a charge in our bank account from them. Of course a...

  • Casual Listener
  • My wife and I have NEVER given Spotify any bank or card details, mainly because we had never heard of them.  Who are they?  6 spotty youths in a dorm room, hence their name??   Yet t...
  • Teresa
  • Roadie
  • 282 Views
  • 4 replies
  • 0 likes
  • Account
  • 282 Views
  • 4 replies
  • 0 likes

Massive account issues

Best way to explain this is to start from the begining. When I first signed up to spotify I had been using it for awhile and actualy subscribed to the service. Now when I decided, oh I'll try linking my facebook account, and it was going fine until I...

  • Regular
  • Best way to explain this is to start from the begining.   When I first signed up to spotify I had been using it for awhile and actualy subscribed to the service. Now when I decided, oh I'll tr...
  • Teresa
  • Roadie
  • 305 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 305 Views
  • 6 replies
  • 0 likes

Solved!! I pay for premium, now spotify says I only have free

What can I do? I have allready turned of the iPhone, and Spotify. But it is still telling me that I only have free account.

  • Newbie
  • What can I do? I have allready turned of the iPhone, and Spotify. But it is still telling me that I only have free account.
  • MattSuda
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

wrong payment

I gave permission for an auto incasso so they recieved 10€ and in the same month they already received 10€ so I lost 20€ in one month.Normaly You pay 10 and i payed 20 so I would like 10 back.

  • Newbie
  • I gave permission for an auto incasso so they recieved 10€ and in the same month they already received 10€ so I lost 20€ in one month. Normaly You pay 10 and i payed 20 so I would like 10 back.
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Cancelled my account and I am still being charged for several months

I have cancelled my account several months ago. I am still being charged on my account. There is no way to address this issue. there is not a phone number to call. I need to be credited for the past 4 months of charges on my account. Where do I go to...

  • Visitor
  • I have cancelled my account several months ago. I am still being charged on my account. There is no way to address this issue. there is not a phone number to call. I need to be credited for the past ...
  • Teresa
  • Roadie
  • 1424 Views
  • 11 replies
  • 0 likes
  • 1424 Views
  • 11 replies
  • 0 likes

I have a spark mobile account and can't remember my username and don't think I used an email address

I have a spark mobile account and get spotify premium for free but cannot remember my username and can't remember the email either ??

  • Newbie
  • I have a spark mobile account and get spotify premium for free but cannot remember my username and can't remember the email either ??
  • meahtenoha
  • Spotify
  • 796 Views
  • 2 replies
  • 0 likes
  • 796 Views
  • 2 replies
  • 0 likes

charged for an account that apparently doesn't exist

I have a Facebook linked account that won't let me fill out a contact form because somehow there's no email linked to it. And I have another account that is rigged up for premium. Tried to get access to that but apparently that doesn't exist either d...

  • Visitor
  • I have a Facebook linked account that won't let me fill out a contact form because somehow there's no email linked to it. And I have another account that is rigged up for premium. Tried to get access...
  • MattSuda
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Spotify won't let me cancel my subscription

So long story short, I signed up for the trial with spotify premium for 99 cents a month(first three months) when I had a job and since moving have only recently obtained employment again. I knew that the 19th I would be charged for premium and that ...

  • Casual Listener
  • So long story short, I signed up for the trial with spotify premium for 99 cents a month(first three months) when I had a job and since moving have only recently obtained employment again. I knew tha...
  • MattSuda
  • Spotify Star
  • 383 Views
  • 7 replies
  • 1 likes
  • Subscription
  • 383 Views
  • 7 replies
  • 1 likes

Cancelled 3 month subscription but got charged

So my 3 months of premium expired today; however I cancelled it yeseterday and noticed that I got charged for the upcoming month. I emailed the spotify support team and received an email from "support@spotify.com" from a Sergio saying I'd be reimburs...

  • Casual Listener
  • So my 3 months of premium expired today; however I cancelled it yeseterday and noticed that I got charged for the upcoming month. I emailed the spotify support team and received an email from "suppor...
  • MattSuda
  • Spotify Star
  • 262 Views
  • 3 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 262 Views
  • 3 replies
  • 0 likes

ana1416

Went to the page you sent me but can not find answers to my account to premium paid oxxo should i do now?

  • Newbie
  • Went to the page you sent me but can not find answers to my account to premium paid oxxo should i do now?
  • MattSuda
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes

Want to buy Spotify student - charging full price

Hi! I'm trying to purchase Spotify Student. When I go to the Spotify Student page and click Get Premium, it takes me to the payment page where it says it will charge me $9.99 instead of $4.99. There wasn't anything that popped up asking me to confim ...

  • Newbie
  • Hi! I'm trying to purchase Spotify Student. When I go to the Spotify Student page and click Get Premium, it takes me to the payment page where it says it will charge me $9.99 instead of $4.99. There ...
  • ErickRGuetta
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 143 Views
  • 1 replies
  • 0 likes