Help Wizard

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Please see below the most popular frequently asked questions.

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Log in abroad

Log in abroad

Hey! I opened my account in another country and now i cannot log in in my residence country, how can i change my country settings if can't even log in? Or can i delete that account and re-use my email to re-open my account with the new settings and save my music?
1 Reply

You can change the country on your account in the profile section on the account page:


Login to this page:


If the option is greyed out,


I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.

MattSudaSpotify Star
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