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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 333987 Views
  • 890 replies
  • 105 likes
  • Account
  • 333987 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147538 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147538 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85943 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85943 Views
  • 68 replies
  • 9 likes

Solved!! A way to remote log of active sessions?

Hi, So my question might be stupid. But I often share my account when I'm at parties so we can all enjoy music we like. However, I sometimes forget to log off when I leave and hence I wonder if there is a way I can check active sessions and terminate...

  • Newbie
  • Hi,   So my question might be stupid. But I often share my account when I'm at parties so we can all enjoy music we like. However, I sometimes forget to log off when I leave and hence I wond...
  • JoeThomas
  • Community Legend
  • 4902 Views
  • 1 replies
  • 0 likes
  • 4902 Views
  • 1 replies
  • 0 likes

Upgrade in another country

I'm traveling for a month and am in brazil and want to upgrade to premium. When I try to put in my information to pay- it only allows me to put in a brazil address.I want to use my usa address and usa credit card.Thanks

  • Casual Listener
  • I'm traveling for a month and am in brazil and want to upgrade to premium. When I try to put in my information to pay- it only allows me to put in a brazil address. I want to use my usa address an...
  • MattSuda
  • Spotify Star
  • 130 Views
  • 2 replies
  • 0 likes
  • Account
  • 130 Views
  • 2 replies
  • 0 likes

Solved!! How to Sign up for Family Plan

Please Help, My wife an I both have seperate accounts, and would like to join under the family plan. We would also like to add our two sons. Is there a way to do this in which we will now lose our playlists and current accounts. Thanks

  • Newbie
  • Please Help,   My wife an I both have seperate accounts, and would like to join under the family plan.  We would also like to add our two sons.  Is there a way to do this in which ...
  • MattSuda
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Support does not respond and account removal request

More then a month ago I created a support ticket on the Spotify-website. The subject of the ticket was to remove my Spotify-account as it is using my Facebook-account and would like to remove that one too. After 2 weeks I still got no response so I c...

  • Visitor
  • More then a month ago I created a support ticket on the Spotify-website. The subject of the ticket was to remove my Spotify-account as it is using my Facebook-account and would like to remove that on...
  • MattSuda
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
  • 120 Views
  • 1 replies
  • 0 likes

log in problems because of the country informations

Hi guys! I hope that you can help me.my problem is this: I live in Italy, but lately i've been in Spain and so I had to change my profiles information and set Spain, because it's permitted to use spotify in an other country only for 14 days, unless y...

  • Newbie
  • Hi guys! I hope that you can help me. my problem is this: I live in Italy, but lately i've been in Spain and so I had to change my profiles information and set Spain, because it's permitted to use s...
  • MattSuda
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

nus discount problem

hi there I have a Premium account which was diuscounted through NUS discount and I have just noticed that it reverted to the usual subcription price in the January payment so I have now paid 2 x 9.99. This is strange as my NUS does not expire until S...

  • Newbie
  • hi there I have a Premium account which was diuscounted through NUS discount and I have just noticed that it reverted to the usual subcription price in the January payment so I have now paid 2 x 9....
  • MattSuda
  • Spotify Star
  • 131 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 2 replies
  • 0 likes

Solved!! Cancel payment

How can I cancelled my premium payment??It charged me automatically without notice..and I couldn't find any where can cancel it

  • Newbie
  • How can I cancelled my premium payment?? It charged me automatically without notice..and I couldn't find any where can cancel it
  • MattSuda
  • Spotify Star
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

Solved!! stop debt collection

I changed my spotify account from premium to free but spotify still collect the 9,99 euro. I asked spotify to stop but i don't get any answers. Who can help me to stop debt collection??????

  • Casual Listener
  • I changed my spotify account from premium to free but spotify still collect the 9,99 euro. I asked spotify to stop but i don't get any answers. Who can help me to stop debt collection??????
  • Pricilla
  • Spotify
  • 414 Views
  • 4 replies
  • 0 likes
  • 414 Views
  • 4 replies
  • 0 likes

Pay more than 10$ per month - Artist-Fee

I strongly believe what the CEO of Spotify says: he loves music, he wants to stop piracy and Spotify payed lots of money to labels and artists already. However, I believe the artists are still not payed well... What about this: - Every premium member...

  • Roadie
  • I strongly believe what the CEO of Spotify says: he loves music, he wants to stop piracy and Spotify payed lots of money to labels and artists already. However, I believe the artists are still not pa...
  • 153 Views
  • 0 replies
  • 2 likes
  • Premium
    Subscription
  • 153 Views
  • 0 replies
  • 2 likes

Downgrade from giftcard premium account before end date to sign-up with premium through phone plan.

Hi, I had a spotify premium plan with my mobile phone plan but when this ended and I switched providers my premium account ended. Therefore I used a giftcard to update to premium for the time being. Now that my new plan has started I have to update t...

  • Newbie
  • Hi,   I had a spotify premium plan with my mobile phone plan but when this ended and I switched providers my premium account ended. Therefore I used a giftcard to update to premium for the t...
  • MattSuda
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Solved!! Can't cancel subscription

Hi, I can't cancel my subscription: It says in the FAQ to go to the subscription site: check Hit the button "cancel subscription" - there is no such button! Furthermore the button "update details" does not work. What am I missing/doing wrong?!

  • Casual Listener
  • Hi, I can't cancel my subscription: It says in the FAQ to go to the subscription site: check Hit the button "cancel subscription" - there is no such button!   Furthermore the button "u...
  • MattSuda
  • Spotify Star
  • 508 Views
  • 5 replies
  • 0 likes
  • 508 Views
  • 5 replies
  • 0 likes

Credit Card charged 5 times over two day span. I NEVER SIGNED UP FOR ACCOUNT

I am being charged monthly for a spotify premium account which I do not have. Over a two day span I was charged on 5 seperate occassions $9.99. I never signed up for, nor did i ever give SPOTIFY my credit card infirmation. How did spotify get my cred...

  • Casual Listener
  • I am being charged monthly for a spotify premium account which I do not have.  Over a two day span I was charged on 5 seperate occassions $9.99.  I never signed up for, nor did i ever give ...
  • MattSuda
  • Spotify Star
  • 4735 Views
  • 5 replies
  • 2 likes
  • Account
  • 4735 Views
  • 5 replies
  • 2 likes

Solved!! Update

Is there a way to switch back to the older version of Spotify? Really dislike the new 'stream bar' on the right hand side in this update. Thanks in advance!

  • Casual Listener
  • Is there a way to switch back to the older version of Spotify? Really dislike the new 'stream bar' on the right hand side in this update. Thanks in advance!
  • MattSuda
  • Spotify Star
  • 192 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 192 Views
  • 3 replies
  • 0 likes

Solved!! Tried so many times to merge with facebook but it still doesn't work

Alright first of all, I have Spotify since 2 years already, my account FPascoal was linked to facebook since a few months now . So now i am having this problem since a few days a go that It automatically disconnected me from facebook , when I press c...

  • Casual Listener
  • Alright first of all, I have Spotify since 2 years already, my account FPascoal was linked to facebook since a few months now . So now i am having this problem since a few days a go that It...
  • MattSuda
  • Spotify Star
  • 234 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 234 Views
  • 3 replies
  • 0 likes

Use premium on old account

Hi there guys . Sorry to open a new post. In the past I used my Facebook account with the 30 days free trial. And now with Vodafone they offered me the premium account to spotify but I can't get the deal. Is there any reason for that? I want to use t...

  • Newbie
  • Hi there guys . Sorry to open a new post. In the past I used my Facebook account with the 30 days free trial. And now with Vodafone they offered me the premium account to spotify but I can't get th...
  • MattSuda
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Solved!! Premium account

Hey guys i have 2 phone... can i use spotify premium both of them?

  • Regular
  • Hey guys i have 2 phone... can i use spotify premium both of them?
  • MattSuda
  • Spotify Star
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Solved!! Deleted facebook account, need to still use spotify...

How can i get to use my spotify account after i deleted my facebook account? My spotify was original created without facebook, and linked afterwards. now i need to get the original version back

  • Newbie
  • How can i get to use my spotify account after i deleted my facebook account? My spotify was original created without facebook, and linked afterwards. now i need to get the original version back
  • MattSuda
  • Spotify Star
  • 396 Views
  • 6 replies
  • 0 likes
  • 396 Views
  • 6 replies
  • 0 likes

Solved!! Keine Möglichkeit auf Spotify Familie umzusteigen oder zu kündigen

Hallo liebe Community, ich habe erfahren, dass Spotify nun auch ein Familienkonto anbieten. Momentan bin ich Premiumkunde und habe meine letzte Zahlung mit Paypal gezahlt. Leider finde ich in meinem Konto keine Einstellungen ein Unterkonto für Famili...

  • Newbie
  • Hallo liebe Community, ich habe erfahren, dass Spotify nun auch ein Familienkonto anbieten. Momentan bin ich Premiumkunde und habe meine letzte Zahlung mit Paypal gezahlt. Leider finde ich in mei...
  • MattSuda
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 422 Views
  • 1 replies
  • 0 likes

NUS discount

Hi was subscribed on the 30 day trial then to 9.99. Logged into my NUS account clicked on link to apply discount, takes me too my Spotify account but no discount was applied? not sure what to do. canceled subscription then tried to click link still n...

  • Newbie
  • Hi   was subscribed on the 30 day trial then to 9.99. Logged into my NUS account clicked on link to apply discount, takes me too my Spotify account but no discount was applied? not sure what...
  • MattSuda
  • Spotify Star
  • 249 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 249 Views
  • 3 replies
  • 0 likes