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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Alright so this may be confusing but I just want to listen to my music. When I first got spotify, I used a free trial on my phone. I then proceeded to buy the premium via itunes. This was great. Now that it's on playstation, I let canceled my premium...
I am charged for my spotify premium subscription on the 30th of every month (the next time is tomorrow 4/30).I need to change the day i get charged to the 1st of the month effective immediately (i cannot be charged tomorrow, instead i need to be char...
Hi, I accidentally deleted my spotify app from my iPhone , and now when I log in it says that my account is free, when I actually pay for premium. I have logged into my iTunes account and it says £12.99 spotify subscription. I have tried both my emai...
I just got it... I had it last night and I loved the 2 mins I had of it before I logged off and now my premium is not active and it says it is a free account. Can someone look into this for me?
Hi, I have an existing family plan with Spotify with 2 users and I'd like to add a 3rd to it. Does anyone know how I can do this? Thanks for the help!
Spotify says me i'm in another country! I don't understand
My username is calilalover and my email is I need it deleted so I can make a new one please delete it
I looked at the help and emailed customer service, but they sent me the same instructions I already followed. I need to change the country it says I live in and it won't give me the option to change it. It is gray and can not be clicked on. Has anyon...
Hi, A while back I had a problem that my account seem to be used by someone else. (Playlists started to be deleted, got the "signed in somewhere else" notification.) I used the "logout everywhere" feature and the problem went away. Then today I notic...
This all started when I tried to sign up for Spotify Student. I entered my credit card info. Next step, I entered my school info. It couldn't verify my school info. I contacted support. A couple days later I noticed a charge of $4.99 on my card. I st...
I'm on premium trial for 2 months but it won't let me go offline on any devices... I go to upgrade but it says I got premium already please help
I launch spotify on my phone and it immediately says a song is playing when it isn't and it's not letting me skip and I close out of the app then relaunch it and it does the same thing
Can someone please help my premium account has been stolen and the email address and password has been changed so I cannot change it back. I am paying for this service and I can't use it.Stoled account username: ronk64and now i can create another acc...
I looked at my Your Subscriptions page and there's no option to cancel.
Hello, I have had an Spotify Premium Account linked to my fb and unidays for the student discount. I didnt like the necessity of facebook to use spotify so I have created a new spotify account linked to my email. So far so good. But now I want to lin...
Hi. We are a retailer with a spotify account. We use to have a username: hfk435 and a password. That got changed to a facebook login. That facebook account was created as a privat account - but now facebook found out that we are a retailer. They clos...
I've done a little research because I didn't want to ask the same question that many other people do, but it seems as if the only way to get this issue fixed is with individual attention from some kind of moderator. I have two laptops. I can log on j...
I'm enrolled in university and I'm trying to get the student discount but my school doesn't pop up when I type it in and spotiy won't let me say that's my school, i have to pick one from the drop down menu. My school definitley exists and is an estab...
I made a new account just to post this message but my account was disabled for no reason what so ever it still has 600+ days of premuim that I already redeemed I send an email to the payment team and still no reply yet its been more than a day I just...
Hello, I try to connect to spotify account with facebook but i get this message in french : nom d'utilisateur et mot de passe incorrects It is not possible because i can log in to my facebook account withtout any problem please help me recover my spo...