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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Hagersen
  • Casual Listener
  • 381482 Views
  • 917 replies
  • 107 likes
  • Account
  • 381482 Views
  • 917 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166072 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166072 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96826 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96826 Views
  • 68 replies
  • 10 likes

Editing my spotify profile

I created a spotify account a while ago using an email. Now that I'm beginning to follow my friends I want to add a profile picture and my name (instead of just my username) to my existing account or link it to facebook. Is there a way to do this? I ...

  • Visitor
  • I created a spotify account a while ago using an email. Now that I'm beginning to follow my friends I want to add a profile picture and my name (instead of just my username) to my existing account or...
  • MattSuda
  • Spotify Star
  • 515 Views
  • 6 replies
  • 0 likes
  • Premium
  • 515 Views
  • 6 replies
  • 0 likes

Account delete

hello everyone;my accout spotfy not work anymore.I had an account associated with an email, I tried to log on again and is associated facebook account automatically. Now I lost all playlists.What can I do?

  • Casual Listener
  • hello everyone; my accout spotfy not work anymore. I had an account associated with an email, I tried to log on again and is associated facebook account automatically. Now I lost all playlists. Wh...
  • MattSuda
  • Spotify Star
  • 1171 Views
  • 3 replies
  • 1 likes
  • Login
    Other
  • 1171 Views
  • 3 replies
  • 1 likes

Believe account was hacked, Spotify help email unresponsive

I believe my account was hacked because all my login details changed overnight and when I send a password reset, it never arrives at my account email address. Tried all the usual suspects, spam folders etc, and am completely baffled. What's more baff...

  • Regular
  • I believe my account was hacked because all my login details changed overnight and when I send a password reset, it never arrives at my account email address. Tried all the usual suspects, spam folde...
  • MattSuda
  • Spotify Star
  • 431 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 431 Views
  • 8 replies
  • 0 likes

Can't Get to Student Discount Registration

I am 17 and have been accepted into a D1 university. I have my student ID number and my email address. When I try to follow the steps to go through the application process, I start as instructed by logging into my account. When I do so, I am not prom...

  • Newbie
  • I am 17 and have been accepted into a D1 university. I have my student ID number and my email address. When I try to follow the steps to go through the application process, I start as instructed by l...
  • MattSuda
  • Spotify Star
  • 332 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 332 Views
  • 3 replies
  • 1 likes

Solved!! Ayuda por favor

Hola gente, quisiera saber como hacer para tener el spotify minimizado en la parte inferior del reloj, con la nueva version no logro encontrar la opcion para realizarlo, si alguien me puede ayudar se lo agradeceria, me gusta tenerlo de ese modo, no e...

  • Newbie
  • Hola gente, quisiera saber como hacer para tener el spotify minimizado en la parte inferior del reloj, con la nueva version no logro encontrar la opcion para realizarlo, si alguien me puede ayudar se...
  • MattSuda
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Premium
  • 358 Views
  • 1 replies
  • 0 likes

Subscription Problems

I had a subscription for spotify. The day before it expired I cancelled it because I wanted to switch back to the free version. But the next day I had a charge on my bank account for $9.99 from spotify. I would really like to switch back to the free ...

  • Casual Listener
  • I had a subscription for spotify. The day before it expired I cancelled it because I wanted to switch back to the free version. But the next day I had a charge on my bank account for $9.99 from spoti...
  • MattSuda
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Some artists aren't appearing for playback

So I have a US premium membership, however a lot of artists aren't showing up. I'm abroad right now and a lot music released in Europe hasn't been showing up. Like why isn't Samsara 2015 showing up for me? The song that is up isn't the one by Tungeva...

  • Casual Listener
  • So I have a US premium membership, however a lot of artists aren't showing up. I'm abroad right now and a lot music released in Europe hasn't been showing up. Like why isn't Samsara 2015 showing up f...
  • ErickRGuetta
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium
  • 129 Views
  • 1 replies
  • 0 likes

Changing countries

Hi,I used to have my account set to Sweden and have my Swedish credit card as a means of payment. Now I wanted to temporarily change it to Germany to get a Klarna bill to a German address. But now I cant change it back. Everytime I change, it's a cat...

  • Regular
  • Hi, I used to have my account set to Sweden and have my Swedish credit card as a means of payment. Now I wanted to temporarily change it to Germany to get a Klarna bill to a German address. But now ...
  • MattSuda
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 130 Views
  • 1 replies
  • 0 likes

Payment changes

Hi, I just updated my payment details from one debit card to another. Previously I was using a student discount for my account so was being charged £4.99 per month. Now it says next month I will be charged £9.99 unless I cancel my subscription. Is th...

  • Newbie
  • Hi,   I just updated my payment details from one debit card to another.  Previously I was using a student discount for my account so was being charged £4.99 per month.  Now it says n...
  • MattSuda
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Cant find the search bar

After downlaoding the new spotify, I can't find the find bar anywhere. I'm on a mac and it keeps messing up but i'm pretty sure that this is a spotify thing. I used to be able to press cmd + F and it would pop up but now i cant find it anywhere, I ha...

  • Newbie
  • After downlaoding the new spotify, I can't find the find bar anywhere. I'm on a mac and it keeps messing up but i'm pretty sure that this is a spotify thing. I used to be able to press cmd + F and it...
  • MattSuda
  • Spotify Star
  • 1236 Views
  • 1 replies
  • 2 likes
  • Free
    Other
  • 1236 Views
  • 1 replies
  • 2 likes

Solved!! Signed up with Facebook 3 years ago on an account I no longer use now I can't cancel

I started using Spotify in 2012 and I did the simple "log in with Facebook" one click option. Well, it had the "remember me" option and I have been using that for the past 3 years. I wanted to cancel my premium subscription and got through all of the...

  • Casual Listener
  • I started using Spotify in 2012 and I did the simple "log in with Facebook" one click option. Well, it had the "remember me" option and I have been using that for the past 3 years. I wanted to cancel...
  • empyrean1985
  • Casual Listener
  • 421 Views
  • 3 replies
  • 0 likes
  • Account
  • 421 Views
  • 3 replies
  • 0 likes

Solved!! Premium

Hello community, I am creating a new account to try something on premium. If I want to upgrade, I need to fill in my bank account and stuff. Can I cancel the subscription while I got the 30 test days? Hope to come with answers! Kind regards, Antonie

  • Newbie
  • Hello community,   I am creating a new account to try something on premium. If I want to upgrade, I need to fill in my bank account and stuff. Can I cancel the subscription while I got the 30 ...
  • Jordi
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Help me change country settings

I've recently moved to Turkey, from Denmark. After 14 days, I can no longer use spotify, before I have changed my country settings. But when I do that, it doesn't have any effect. I am still registered as a user in Denmark. I change my country settin...

  • Newbie
  • I've recently moved to Turkey, from Denmark. After 14 days, I can no longer use spotify, before I have changed my country settings. But when I do that, it doesn't have any effect. I am still reg...
  • Taylor
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 123 Views
  • 1 replies
  • 0 likes

Spotify stuck in offline mode

Spotify doesn't work on my home wi-fi network. Whenever I open it on either my android phone or windows pc, I am stuck in offline mode, and am not able to do anything. This makes no sense as I am able to use the Internet as normal and it is fully fun...

  • Casual Listener
  • Spotify doesn't work on my home wi-fi network. Whenever I open it on either my android phone or windows pc, I am stuck in offline mode, and am not able to do anything. This makes no sense as I am abl...
  • Taylor
  • Community Legend
  • 255 Views
  • 1 replies
  • 1 likes
  • Other
  • 255 Views
  • 1 replies
  • 1 likes

Forgot my password and email

Hi, I'm an active user on Spotify and I honestly love using it. But I stupidly logged out of my account and couldn't get back in as I've forgotten my password. And when I pressed "Forgot my password" They asked me to key in the email/spotify user tha...

  • Newbie
  • Hi, I'm an active user on Spotify and I honestly love using it. But I stupidly logged out of my account and couldn't get back in as I've forgotten my password. And when I pressed "Forgot my password"...
  • MattSuda
  • Spotify Star
  • 4327 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 4327 Views
  • 2 replies
  • 0 likes

Paid for premium yesterday, was charged a second time today. What gives?

I've already made a contact form thing but have yet to recieve a response as to what's going to happen with that extra charge. Should I just dispute the charge with the bank?

  • Newbie
  • I've already made a contact form thing but have yet to recieve a response as to what's going to happen with that extra charge. Should I just dispute the charge with the bank?
  • MattSuda
  • Spotify Star
  • 233 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 233 Views
  • 3 replies
  • 0 likes

muss 7tage premium test gekündigt werden?

Wird der 7tage premium test automatisch zum Abo ?Oder muss dieser von mir gekündigt werden ?

  • Newbie
  • Wird der 7tage premium test automatisch zum Abo ? Oder muss dieser von mir gekündigt werden ?
  • MattSuda
  • Spotify Star
  • 288 Views
  • 2 replies
  • 0 likes
  • Account
  • 288 Views
  • 2 replies
  • 0 likes

NUS Extra, Account chance

So i just made a new facebook account, my old facebook account was linked to my spotify premium with an active subscription, but i cancelled that one as i couldnt log in anymore because i used facebook to log in with. I tried to re-purchase premium o...

  • Casual Listener
  • So i just made a new facebook account, my old facebook account was linked to my spotify premium with an active subscription, but i cancelled that one as i couldnt log in anymore because i used facebo...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Have paid for Premium, but still on ad supported Spotify

I had an issue with my bank on the day my subscription was due to be debited (yesterday). I received an email from spotify saying you are no longer a premium user. Today, I receive an email from itunes saying I've been charged 14.99 for my subscripti...

  • Newbie
  • I had an issue with my bank on the day my subscription was due to be debited (yesterday). I received an email from spotify saying you are no longer a premium user. Today, I receive an email from itun...
  • MattSuda
  • Spotify Star
  • 694 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 694 Views
  • 2 replies
  • 0 likes

Premium Cancelled

I canceled my Spotify Premium Subscription but was not given a refund. If anything, I'd like to change my subscription to a student discount but I was charged $9.99. How can I get my money back?

  • Newbie
  • I canceled my Spotify Premium Subscription but was not given a refund. If anything, I'd like to change my subscription to a student discount but I was charged $9.99. How can I get my money back?
  • MattSuda
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 151 Views
  • 1 replies
  • 0 likes