spotify issue

[12149303208]

I close my session and now I got this ugly message:

An internal exception occured (address: 0x1235509) please contact support... what happened?

[EthanS1]

Hey @12149303208

This issue usually happens if multiple people log in on the PC and many other reasons!

Firstly you want to reboot your PC and if its still not working do a reinstallation

https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/

If you still having problems pop a reply and I'll be happy to help more!

[kmsimpson]

I had just installed Spotify and when I tried to run it for the first time I got this error as well. When I tried to follow the suggestion to uninstall and reinstall, I get the same error when trying to uninstall from Add and Remove Programs.

[EthanS1]

This now needs a member of the support team to assist you more..

**How to Contact Spotify!**

Feeling Social?
Pop them a Direct Message on twitter @SpotifyCares with your Spotify Username and Problem!

Or use this Form at https://support.spotify.com/contact-spotify-support/.

You might get a automated email from them saying to check the Customer community etc. even if it's a No reply address... Reply straight back and this will be queued for a Spotify Support Agent to reply back as soon