Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I try to upgrade my account (using Facebook account) two times with the offer 3 months for 0,99 €. Money were deducted everytime i tried, but the account wasn't upgraded. What I have to do? The website says that it's not the first time i used this of...
What the subject says. I tried to sign up and it said my e-mail address was already taken. So I go to the account recovery screen and input my e-mail address but it says there is no account associated with that e-mail address. When I fill in the sign...
upgraded to premium and now i cant log in using PC, it will just stay on log in page after clicking fb log in
So I tried to get the PHP 9.00 offer for 3 months of Spotify premium. I was able to successfully activate one account using an electronic Visa card. I tried to do the same for another account, but I got the following error message: I clicked on "Canc...
Hi, I have subscribed spotify premium through Vodafone and I wanted to cancel it now in order to start using spotify family plan. I've went to subsription options in my account and there they say that I have to call my mobile operator in order to can...
I have Spotify premium about two months ago but this morning I open the app and my account was no longer premium. I couldn't activate it either, it doesn't show me anything about premium. Someone, please, help me to use my premium or at least cancel ...
So I am a student who has been subscribed to Spotify Premium for several years. I just found out that there was a student discount! I cancelled my premium and am trying to re-sign up with the discount, but every time I get to a page to re-start my su...
My name and photo don't display on my Spotify profile in the community. I have a series of numbers where my name should be. However, when I open the Spotify app, it does show my name and photo correctly. Does anyone know how to solve this problem? I'...
CAN SOMEONE PLEASE HELP ME! I signed up for Spotifys premium services on the 12th August 2013 and no longer use the app. Can someone please advise me who I need to speak with in regards to cancelling this ASAP or how I can stop any further payments f...
Hello. I upgraded to Family Premium and sent out invitations for my fam. The password attatched to the email doesn´t work. I tried resending the invitation several times and had no success. Thank you for your help
I bougth a 3 month suscription But Now Spotify Said: Only have 7 days more. Please help me.
Hallo,is it possible to mirrow a Account or connect them to other?I want at home (where other familie members hear music) or at my girlfriends account the same Playlists as my own account.I know the common lists but is not the right solution and to i...
Merhaba, dün 2-3 kez denedim parayı çekmedi ve bankan iyi bir gün geçirmiypr diye bir hata verdi. Bugün internet şubemden bktığımda ise dün 2 kere 0.99 kesilmiş. Üyeliğim başlamadıda hala
Recently I began using Spotify as part of our family premium account. I notice when I try to listen to playlists on my iPhone 6 the app shuts down after 6-8 minutes. It seems to work fine on my iPad. What's up with this?
Cancelled my Premium account on June 8th 2016. Received confirmation by e-mail.Checked in iOS APP and account was set to FreeMy bank account however was still being charged Euro 9,99 on June 9th 2016.Checked again in iOS APP and account was set to Pr...
Hi I would like to play this playlist: https://play.spotify.com/user/europa.kinderprogramm/playlist/5e6XxV3vhHhdfqcjXScH8o But each track is gray and I cant play them.I live in Sweden and these are German audiobooks. Might be the problem but I would ...
Dear Spotify,last year we leaf Germany and i start a ne Job in Austria. Now i upgraded my premium to a spotify Family.After that i recognized that i still have Germany in my Account Details. I tried to change to Austria(my wife and my daughter have t...
I had a premium account that I unsubscribed from a month or so ago and then decided to re-subscribe recently and it's still showing as a free subscription. I have tried all of the suggestions that I can find on here and cannot seem to get any help wh...
My spotify account is connected up to my daugters facebook account, and I want to change this. What do I do?
Last week I used my debit card to pay for my sister for the 99c trial for three months which was fine. Today I tried to sign myself up for the trial and my card got rejected. I tried a few more times re-entering my details thinking I had typed my num...