Accounts

Promoting send me 3 months and only give me one

They were sending me back to the promotion of quality witch 3 months from today I signed up and I get a message in my mind that my next position is 28 July. 2016, ocurred with 3 months free promotion.what about spotify if this is so never subscribe m...

Premium family

How the **bleep** is it possible to get premium family when i signed up for premium and not that other **bleep**.Can't see how that is possibleSpotify you just **bleep**ed up real good.Give me mig money back

Don't know what to do.

Hello dear community, I have a problem, that I got double charged for 0.99 3month premium and I didn't get it. Send a message to Spotify support team, and I didn't get auto response. What should I do ?

My account saved my first and second name

HelloI have small problemI created an account with my personal nick. In the next login, I saw my first and second name from facebook (how xd), so I turn off facebook in my account, but thsi first and second name stay in my account. How to delete this...

Spotify family charges

On June 23 I changed my premium account to a family account. However, on my statement I´m being charged for the family package plus the 3 premium packages I was paying for my and two more acounts. These two other accounts were incuded in the family p...

Unable to access Premium account.

Hey, I had a student account for 12 months which expired. I was told to cancel the account and start the student discount again. I am now unable to locate my school in the list and had to send proof that I was enrolled by means of a detailed schedule...

Unable to delete a 2nd account!

Yes, I've been charged 2x every month for a while now and I found out I have 2 accounts. I tried to go into the one I dont use and delete it but it says the username/password doesn't exist! I know this to be false because I can sign in to the account...

NO SE MI USUARIO

Hola!Necesito ayuda ...Al cambiar de movil intento acceder con mi correo y/o usuario y me dice que es incorrecto.Se me ha olvidado , pero no logro dar con el .las cuentas de correo me dice que no estan activas y hace menos de 1 mes que hice mi pago c...

I have two account and i am signed up for premium on an account i cant remember the password

I have set up two account when I switched my phone I dont remember my email or spotify password and i have premium that I have been paying for and no way of getting it switched or canceled please help.

Premium en pausa aun despues de pagar

Hacked account, now I'm listening to Papa Roach

Someone's gone and changed my email and password for my Spotify account (username: kinocrooke). I'd love to kick them out because they keep trying to play Papa Roach, so this is my last resort. It looks like my support requests are just going to end ...

My money did not come back

Spoiler (Highlight to read)accounts not upgraded premium account but my money is goneegehan.mmyeh123@gmail.complease fix my premium acoount problem or give me moneyaccounts not upgraded premium account but my money is goneegehan.mmyeh123@gmail.comple...

problema con la cuenta

estimados la cuenta aleo_uy no me deja agregarla a mi cuenta familiar porque dice que no esta en chile, pero es una cuenta que uso aca en chile. como puedo solucionar esto. Graciasaleo_uy@tie.clalexbenenatti@gmail.com

Spotify Premium

My sister used took the Spotify free Premium for 7 Days. Now I wanted to buy Premium for 0.99 €. But I cant. I think they think that I tried the free Premium but it was my sister.Sorry for my english

Cant update payment method

get the error message 'Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.' when i try to update the card I am using to the new one i got.

Por error apreté una cuenta Familiar y me quiero salir.

HolaAcepté la oferta de adquirir 3 meses de Sptotify Premium por 3099 por 3 meses. Después de que puse todos los datos se me aceptó la tarjeta. Luego (y al parecer equivocadamente) apreté "Actualizar mi cuenta" luego aceptar y se me confirmó un Cuent...

Can't buy 3 months premium for my account with pay pal

Hi everyone, while hanging out with friends today I found out about the 3 month premium for 0,99 € promotion which I didn't know about because I don't really keep up with the news, and while I was downloading the app to buy it, a friend of mine asked...

New Subscription

Hello, We recently signed up to a Spotify Home Account and I tried to get on it but it turns out I had this legacy account that meant that I could not do it simply. Can someone please help me either sync the two or delete one as I only want to have t...

Adding student discount on pre-existing Premium account w/ gift certificates

I am currently subscribed with a Premium account and was paying the regular $10 per month. I got two gift certificates for Spotify, $30 each, and redeemed them on my account. I am about to start study at a university and would like to add the student...

Country and payment country don't match

Hi, I am a US citizen living in Germany, and I would like to upgrade to Premium, however the only payment methods I have are US credit cards and it seems the payment has to match the country I am in. Since I live in Germany, I am afraid I will be loc...