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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 232541 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 232541 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12512 Views
  • 6 replies
  • 11 likes
  • Security
  • 12512 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Bodaz
  • Newbie
  • 526791 Views
  • 987 replies
  • 113 likes
  • Account
  • 526791 Views
  • 987 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127644 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127644 Views
  • 74 replies
  • 12 likes

Paid through Globe prepaid credits but still on Spotify free

I paid for 3 months for P129 through Globe and received the confirmation email about getting premium, but my Spotify is still on free and Spotify has locked me out of any other premium methods other than Spotify for the family.

  • Newbie
  • I paid for 3 months for P129 through Globe and received the confirmation email about getting premium, but my Spotify is still on free and Spotify has locked me out of any other premium methods other ...
  • Ambivalence
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 336 Views
  • 1 replies
  • 0 likes

Payment Problems

Hello,I am a Premium Member. A couple weeks ago I change my Credit Card. Now I want to change my payment information but I can't do it because my credit card information is not open for two days. Gözde

  • Newbie
  • Hello, I am a Premium Member. A couple weeks ago I change my Credit Card. Now I want to change my payment information but I can't do it because my credit card information is not open for two days....
  • 170 Views
  • 0 replies
  • 0 likes
  • Premium
  • 170 Views
  • 0 replies
  • 0 likes

change facebook login to regular login

I managed to login with my facebook account first time, and now I want to change my logintype to regular login and password. Can someone help me to get this sorted?Regards,Nina

  • Newbie
  • I managed to login with my facebook account first time, and now I want to change my logintype to regular login and password. Can someone help me to get this sorted? Regards, Nina
  • Maxim
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Login
  • 304 Views
  • 1 replies
  • 0 likes

Spotify Family another country

Hi there. My father in law sent my email with invitaion for spotify Family premium but he is in mexico and im in Bulgaria. Can u please issue the problem. My username is djvibee. His account is colorado1957.

  • Newbie
  • Hi there. My father in law sent my email with invitaion for spotify Family premium but he is in mexico and im in Bulgaria. Can u please issue the problem. My username is djvibee. His account is color...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Premium
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Subscribed using iTunes renew subscription and it doesn't work

Today I renewed my subscription of spotify premium ($15) with an iTunes card, I went onto the app on my iPad and the program on my PC and it says I still have Spotify Free.I have had no problems with renewing it for the past 2 months and now I have t...

  • Visitor
  • Today I renewed my subscription of spotify premium ($15) with an iTunes card, I went onto the app on my iPad and the program on my PC and it says I still have Spotify Free. I have had no problems wi...
  • Maxim
  • Spotify Star
  • 1206 Views
  • 11 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1206 Views
  • 11 replies
  • 0 likes

Reapplying for subscription and won't accept my debit card?

It keeps saying there is something wrong with my card when there is nothing wrong with it?

  • Newbie
  • It keeps saying there is something wrong with my card when there is nothing wrong with it? 
  • 207 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 207 Views
  • 0 replies
  • 0 likes

Three months premium for 0.99 euros

I just suscribed for a three months premium account for 0.99 euros but when i introduced my credit cards information, it said it was 9.99 euros. I want to know if I will be charged the usual amount and not the one offered, in which case I will want t...

  • Newbie
  • I just suscribed for a three months premium account for 0.99 euros but when i introduced my credit cards information, it said it was 9.99 euros. I want to know if I will be charged the usual amount a...
  • Goyobuganem
  • Newbie
  • 2590 Views
  • 4 replies
  • 0 likes
  • 2590 Views
  • 4 replies
  • 0 likes

All my music disappeared!

Hi all! This morning opening my Spotify, I hade a Code 408 error (I was abroad and now I am in a different country). When I logged in after changing the country, ALL my music is gone!Please help, I have been looking around but can't find a solution. ...

  • Newbie
  • Hi all!   This morning opening my Spotify, I hade a Code 408 error (I was abroad and now I am in a different country). When I logged in after changing the country, ALL my music is gone! Pleas...
  • 180 Views
  • 0 replies
  • 0 likes
  • Account
    Free
  • 180 Views
  • 0 replies
  • 0 likes

spotify premium + vodafone

hi,I recently purchuased the vodafone's offer which include 12 months to spotify premium for free but as soon as I submit, vodafone has charged me with 9.99 euro on the sim credit although sotify should be free for 12 months. Can I have a refund?if s...

  • Newbie
  • hi, I recently purchuased the vodafone's offer which include 12 months to spotify premium for free but as soon as I submit, vodafone has charged me with 9.99 euro on the sim credit although sotify s...
  • 237 Views
  • 0 replies
  • 0 likes
  • Premium
  • 237 Views
  • 0 replies
  • 0 likes

Payment details

I have changed my payment details numerous times, but it still seems to be taking the money from the accout i started premium with. Now this wouldnt be an issue but that account is my mums and now i can pay for it myself i changed it but it has never...

  • Newbie
  • I have changed my payment details numerous times, but it still seems to be taking the money from the accout i started premium with. Now this wouldnt be an issue but that account is my mums and now i ...
  • 200 Views
  • 0 replies
  • 0 likes
  • Premium
  • 200 Views
  • 0 replies
  • 0 likes

Spotify familiar

Hola cuanto termino pagando por spotify familiar en total por las 6 cuentas?

  • Newbie
  • Hola cuanto termino pagando por spotify familiar en total por las 6 cuentas?
  • 198 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 198 Views
  • 0 replies
  • 0 likes

Spotify premium

hiI have updated my spotify to premium but I had an email but when I click at start my spotify won't update to spotify premium. I just get a playlist with some numbers. What must I do?

  • Newbie
  • hi I have updated my spotify to premium but I had an email but when I click at start my spotify won't update to spotify premium. I just get a playlist with some numbers. What must I do?  
  • 169 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 169 Views
  • 0 replies
  • 0 likes

Solved!! Hola buenas noches

Necesito su ayuda, últimamente me estuvieron saliendo anuncios en mi cuenta spotify free de 99$ pesos por 3 meses apenas me animé a adquirir mi spotify premium aprovechando dicha promoción pero al pagar con mi tarjeta resultó que sólo me dieron 1 mes...

  • Casual Listener
  • Necesito su ayuda, últimamente me estuvieron saliendo anuncios en mi cuenta spotify free de 99$ pesos por 3 meses apenas me animé a adquirir mi spotify premium aprovechando dicha promoción pero al pa...
  • valoescobar
  • Casual Listener
  • 426 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 426 Views
  • 2 replies
  • 0 likes

Account not working anymore

Hello, i bought a 12 Month Preium over Ebay, after 2 month the Account is disabled. Where can i get help? Thx

  • Newbie
  • Hello,   i bought a 12 Month Preium over Ebay, after 2 month the Account is disabled. Where can i get help?   Thx
  • osornios
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Premium
  • 195 Views
  • 1 replies
  • 0 likes

No puedo ser premium :(

Sigo sin servicio premium y he realizado el pago tres veces!No se actualiza el servicio...Ayuda!

  • Regular
  • Sigo sin servicio premium y he realizado el pago tres veces! No se actualiza el servicio... Ayuda!
  • osornios
  • Spotify Star
  • 289 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 289 Views
  • 3 replies
  • 0 likes

billing period

When does spotify take out the monthly charage for premium? I am wanting to upgrade but I do not want to update a couple days before the billing period ends and be charged a full month. Thanks

  • Newbie
  • When does spotify take out the monthly charage for premium?   I am wanting to upgrade but I do not want to update a couple days before the billing period ends and be charged a full month. &nb...
  • osornios
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Another account linked to my credit card

I have another account (not mine, but of another person) linked to my credit card. This person asked me before if she can use my credit card to try the Premium service. Now, I want it cancelled. I want her account not to use my credit card anymore. I...

  • Newbie
  • I have another account (not mine, but of another person) linked to my credit card. This person asked me before if she can use my credit card to try the Premium service. Now, I want it cancelled. I wa...
  • 236 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 236 Views
  • 0 replies
  • 0 likes

Spotify for Family

Hey, so I have this problem. So i'm using Spotify for Family with my father's account but I don't live all year round with my father (divorced parents). Turns out Spotify requires the members of Spotify Family to live in the same house. Technically I...

  • Newbie
  • Hey, so I have this problem. So i'm using Spotify for Family with my father's account but I don't live all year round with my father (divorced parents). Turns out Spotify requires the members of...
  • osornios
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Cobros

Hola me inscribí bajo la condición que decía que si yo pagaba me darían tres meses de servicio adicional del que ha cancele ahora solo me aparece un mes que debo hacerMuchas gracias espero alguna respuesta que me pueda ayudar

  • Newbie
  • Hola me inscribí bajo la condición que decía que si yo pagaba me darían tres meses de servicio adicional del que ha cancele ahora solo me aparece un mes que debo hacer Muchas gracias espero alguna r...
  • osornios
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 232 Views
  • 1 replies
  • 0 likes