Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1617 Views
0 replies
7 likes
Security

1617 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
446040 Views
970 replies
108 likes
Account

446040 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199099 Views
119 replies
116 likes
Account

1199099 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
9 hours ago
Maria
Moderator
108347 Views
72 replies
11 likes
Account
Login
Premium

108347 Views
72 replies
11 likes

can not log in withmobile devices despite correct password and username

Hi CommunityI can not can not log in with mobile devices despite correct password and username.and i can not log out from spotify website too. i dont know waht to do. is there a solution?

3ros3nnin
Newbie
Hi Community I can not can not log in with mobile devices despite correct password and username.and i can not log out from spotify website too. i dont know waht to do. is there a solution?
2016-06-22 1:45:48 PM
2016-06-22 5:41:39 PM
Johnnie88
Newbie
138 Views
1 replies
0 likes
Account
Login

138 Views
1 replies
0 likes

No music on smart phone

Your site is not good enough for me and you have too many problems with your site

Deeveous01
Newbie
Your site is not good enough for me and you have too many problems with your site
2016-06-22 5:19:23 PM
86 Views
0 replies
0 likes
Account
Login

86 Views
0 replies
0 likes

I created an account with an incorrect e-mail.

Helo. I can not get my password because I think I registered an incorrect email. Is there a way to recover my password using the credit card I used to pay for the service?

cpjean
Newbie
Helo. I can not get my password because I think I registered an incorrect email. Is there a way to recover my password using the credit card I used to pay for the service?
2016-06-22 4:18:09 PM
2016-06-22 5:16:35 PM
kbrooksc
Community Legend
135 Views
1 replies
0 likes
Account
Login
Premium

135 Views
1 replies
0 likes

I deleted my facebook and I can not use my spotify

Need help! I deleted my facebook, I lost my spotfy account. I made another account with another email, this new account rescued an old account of my Facebook 2014 Deletei facebook again and now I can not access my new account Spotfy. Someone, please,...

mayracarolinali
Newbie
Need help! I deleted my facebook, I lost my spotfy account. I made another account with another email, this new account rescued an old account of my Facebook 2014 Deletei facebook again and now I can...
2016-06-22 4:43:02 PM
2016-06-22 5:10:25 PM
kbrooksc
Community Legend
117 Views
1 replies
0 likes
Account

117 Views
1 replies
0 likes

Facebook Log - in

I have a premium account linked to my Facebook. Now I can't sign in on my phone, laptop or through the web app. It's telling me there's a Facebook error and I haven't changedy facebook setting or password at all.Please help

gab-b
Casual Listener
I have a premium account linked to my Facebook. Now I can't sign in on my phone, laptop or through the web app. It's telling me there's a Facebook error and I haven't changedy facebook setting or pas...
2016-06-06 4:34:11 AM
2016-06-22 4:56:54 PM
kbrooksc
Community Legend
377 Views
4 replies
0 likes
Login
Premium

377 Views
4 replies
0 likes

subscription malfunciton

Hi , everyone. I recently logged into my bank account and noticed that I was charged by Spotify for the month , I;m guessing. After that I realized that I may have not have cancelled on time and that's why I was charged. I then went to the spotify ap...

stephisironic
Newbie
Hi , everyone. I recently logged into my bank account and noticed that I was charged by Spotify for the month , I;m guessing. After that I realized that I may have not have cancelled o...
2016-06-14 9:18:43 PM
2016-06-22 4:55:30 PM
kbrooksc
Community Legend
159 Views
2 replies
0 likes
Subscription

159 Views
2 replies
0 likes

Solved!! I have internet connection, but still spotify client tells me im offline

I've had spotify for 13 months or so, and this has never happened to me before.I've been looking around the forums and stuff, not being able to find anyone with the same issue as i have. Simply, i have connection to the internet, i can play CS:GO, be...

prark
Casual Listener
I've had spotify for 13 months or so, and this has never happened to me before. I've been looking around the forums and stuff, not being able to find anyone with the same issue as i have. S...
2016-06-22 4:20:41 PM
2016-06-22 4:54:54 PM
prark
Casual Listener
314 Views
3 replies
0 likes
Other

314 Views
3 replies
0 likes

Spotify Offline gives message "no internet connection" where can I claim my lost time

Spotify offline in the Netherlands on 22nd of June 2016 gives message "no internet connection" which has nothing to do with the problem. I spent 45 minutes on a non existing problem due to this "stupid" message. Where can I claim my lost time?

R007
Newbie
Spotify offline in the Netherlands on 22nd of June 2016 gives message "no internet connection" which has nothing to do with the problem. I spent 45 minutes on a non existing problem due to this "stup...
2016-06-22 4:31:03 PM
121 Views
0 replies
0 likes
Login
Other

121 Views
0 replies
0 likes

Says Offline????

Spotify won't let me log in...Keeps saying there's no internet connection (there definately IS an internet connection). Tried logging out, uninstalling & reinstalling, turning computer on/off, checking firewalls, etc. Still says Error Code 7Nothing i...

HannahSwick
Newbie
Spotify won't let me log in...Keeps saying there's no internet connection (there definately IS an internet connection). Tried logging out, uninstalling & reinstalling, turning computer on/of...
2016-06-22 4:30:53 PM
107 Views
0 replies
0 likes
Account

107 Views
0 replies
0 likes

Not able to add a Facebook friend

Hi to all, I spotted a problem recently, im not able to add a facebook friend. He's properly linked with Facebook and Spotify. He's in my Spotify family list too. I have one more friend in my family list here and i never had this problem before. I ca...

danmasino
Newbie
Hi to all, I spotted a problem recently, im not able to add a facebook friend. He's properly linked with Facebook and Spotify. He's in my Spotify family list too. I have one more friend in m...
2016-06-22 3:40:11 PM
109 Views
0 replies
0 likes
Account
Other
Premium

109 Views
0 replies
0 likes

i going for the 3 months premium for 9,99 euro sale, and i get 1 month???

why is this?? is this a fake sale on the site of spotify???by my account and info there i see premium ends on 17 juli 2016??? ??? can this please fixed!!!

Tres
Regular
why is this?? is this a fake sale on the site of spotify??? by my account and info there i see premium ends on 17 juli 2016??? ??? can this please fixed!!!
2016-06-17 12:08:16 AM
2016-06-22 3:09:03 PM
Astame
Community Legend
394 Views
3 replies
0 likes
Premium

394 Views
3 replies
0 likes

Still pay after premium cancel

Hi.1 month ago I cancelled my subscription to premium, they said I will be a 'free' user by the 05/29/16 but the 06/17/16 I have been charged 9.99€ and my account still display that Im a free user.Can anyone help me to find a solution because I dont ...

user-removed
Visitor
Hi. 1 month ago I cancelled my subscription to premium, they said I will be a 'free' user by the 05/29/16 but the 06/17/16 I have been charged 9.99€ and my account still display that Im a free user....
2016-06-22 10:14:05 AM
2016-06-22 3:06:41 PM
user-removed
Not applicable
201 Views
4 replies
0 likes
Account
Premium
Subscription

201 Views
4 replies
0 likes

Payment option for upgrading to premium is not loading.

I would like to upgrade to Spotify Premium, but for every offer, the boxes to insert credit card information never load, therefore I can never advance the page. It's hard for Spotify to get new customers if they can't pay for it...

user-removed
Visitor
I would like to upgrade to Spotify Premium, but for every offer, the boxes to insert credit card information never load, therefore I can never advance the page. It's hard for Spotify to get new ...
2016-06-22 5:23:36 AM
2016-06-22 3:06:00 PM
BrunzFan
Casual Listener
165 Views
1 replies
0 likes
Premium

165 Views
1 replies
0 likes

Solved!! I can't see my spotifypremium pincode

Hello! I have scraped my spotifypremium code to hard, so i can't see the pincode (letters and numbers.) How should I proceed? I still have the receipt remaining, how can i still use the code? Thanks for help.

Elsa98
Casual Listener
Hello! I have scraped my spotifypremium code to hard, so i can't see the pincode (letters and numbers.) How should I proceed? I still have the receipt remaining, how can i still use the code? Th...
2016-06-21 9:30:57 PM
2016-06-22 3:05:45 PM
Elsa98
Casual Listener
399 Views
2 replies
1 likes
Account
Other
Premium

399 Views
2 replies
1 likes

Being charged twice

HiAfter viewing my bank statements it's seems that for some reason for the last 3mo this I have been getting charged twice each month for Spotify premium.Who can I get in contact with to sort this out.My email is Nicole.j.williams@hotmail.co.uk

Nicolejw1
Newbie
Hi After viewing my bank statements it's seems that for some reason for the last 3mo this I have been getting charged twice each month for Spotify premium. Who can I get in contact with to sort t...
2016-06-22 1:25:04 PM
2016-06-22 2:32:34 PM
Maxim
Spotify Star
112 Views
1 replies
0 likes
Subscription

112 Views
1 replies
0 likes

Superuser Contribution I'm being overcharged

Hi, Yesterday I signed up for premium, mostly because I was offered three months for NOK 9,-. Now it seems my bank account is charged with the usual NOK 99,-. (I guess the dollar equivalents would be $1 offered, $10 charged) Anyone else with the same...

novovo
Casual Listener
Hi, Yesterday I signed up for premium, mostly because I was offered three months for NOK 9,-. Now it seems my bank account is charged with the usual NOK 99,-. (I guess the dollar equiv...
2016-06-21 10:47:51 AM
2016-06-22 2:08:16 PM
novovo
Casual Listener
142 Views
2 replies
0 likes
Account
Premium
Subscription

142 Views
2 replies
0 likes

Not subcribed to 3 months Spotify

I subscribed to spotify promo but my Subs expires in just a Month...

Joegene
Newbie
I subscribed to spotify promo but my Subs expires in just a Month...
2016-06-21 7:09:44 PM
2016-06-22 1:52:26 PM
Tres
Regular
182 Views
2 replies
0 likes
Subscription

182 Views
2 replies
0 likes

3 months for the price of 1

Hi i bought 3 monts for the price of one, the sale spotify announced. After i bought it and checked out how long i have premium, and the date says that i only have the premium for 1 month, and i will be charged again with 4.99

beni12341
Newbie
Hi i bought 3 monts for the price of one, the sale spotify announced. After i bought it and checked out how long i have premium, and the date says that i only have the premium for 1 mo...
2016-06-22 1:44:23 PM
2016-06-22 1:47:31 PM
Tres
Regular
159 Views
1 replies
0 likes
Premium
Subscription

159 Views
1 replies
0 likes

lyrics

Hi, i am paying 10$ each month... still the lyrics isnt working. Am I the only one who thinks this is stupid ? This is already going on for longer then 1 month.

thewalkingbike
Newbie
Hi, i am paying 10$ each month... still the lyrics isnt working. Am I the only one who thinks this is stupid ? This is already going on for longer then 1 month.
2016-06-22 1:05:44 PM
2016-06-22 1:16:42 PM
Maxim
Spotify Star
196 Views
1 replies
0 likes
Account
Premium

196 Views
1 replies
0 likes

Someone registered using my email account

Today I received an email containing the receipt for a Premium account on Spotify that I did not authorise, on an email address I own but that is not the one that is linked to my actual Spotify account, that also has no payment method attached to it....

Fored
Newbie
Today I received an email containing the receipt for a Premium account on Spotify that I did not authorise, on an email address I own but that is not the one that is linked to my actual Spotify accou...
2016-06-22 11:35:25 AM
2016-06-22 1:15:11 PM
Maxim
Spotify Star
2298 Views
1 replies
0 likes
Account
Login
Premium

2298 Views
1 replies
0 likes

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