Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi I would like to play this playlist: https://play.spotify.com/user/europa.kinderprogramm/playlist/5e6XxV3vhHhdfqcjXScH8o But each track is gray and I cant play them.I live in Sweden and these are German audiobooks. Might be the problem but I would ...
Dear Spotify,last year we leaf Germany and i start a ne Job in Austria. Now i upgraded my premium to a spotify Family.After that i recognized that i still have Germany in my Account Details. I tried to change to Austria(my wife and my daughter have t...
I had a premium account that I unsubscribed from a month or so ago and then decided to re-subscribe recently and it's still showing as a free subscription. I have tried all of the suggestions that I can find on here and cannot seem to get any help wh...
My spotify account is connected up to my daugters facebook account, and I want to change this. What do I do?
Last week I used my debit card to pay for my sister for the 99c trial for three months which was fine. Today I tried to sign myself up for the trial and my card got rejected. I tried a few more times re-entering my details thinking I had typed my num...
Hello,i have left the country and will only be out of the country for 3 months. I'm a premium member, but i cannot login to my account. i also do not have a new form of payment with a billing address in this country. is there anyway to fix this probl...
He pagado 2 veces y aún así no consigo cambiar de free a primium .. Quien me ayuda porfavor . Gracias
Exclui meu Facebook antigo e fiz outro com o mesmo email (troquei o email do antigo). Agora não consigo fazer outra conta com meu facebook
I trid to sub today to premium and got 3 different charges and still no premium! Help please!
I am needing to cancel my subscription due to low income. My spotify account says I am linked with itunes and that's how I need to cancel it, but my itunes shows none of this and says I'm paying through spotify.. help?
Why can't I hear my Spotify music play
I register for the 3 months of premium for 99 cents, however, got charged the 99 cents but only got a 7 day trial??
I get free Spotify premium on my Spark plan and when I originally signed up for Spotify I used my Facebook account to do so.Now Facebook has decided to lock me out of my account and I can't get access so how can I cancel that subscription and use my ...
I was suposed to get 3 months for 9 pesos but it only gave me 1 month and took the whole 100 pesos
I recently added 15$ to my iTunes account so I could purchase a month of Spotify premium but once I click "unlock premium" it doesn't do anything and i was wondering if someone could help me out
i am from Brazil, I joined Spotify 2 months ago while was saying that I would get 3 months free, but I was charged 14,99 Brazilian Reais today.
Contrate Spotify mediante movistar hace tres meses mediante una recarga, dos meses no hice la recarga y hoy en día intento activarlo de nuevo pero me dice telefónica movistar que soy morosos en Spotify. Quiero cerrar la cuenta y no puedo por que no t...
Hi i have 2 spotify accounts 1 created with facebook, which i dont use 2nd one is the premium account. i want to connect my facebook to the second account but it doesnt allow me, because it's connected to the first one. How can i do this? Thanks
I'm Brazilian user and I got premium for 3 months for R$1.99 but in my credit card the bill were R$10.00. So how can I solve it?
I would like to start a new free account on Spotify with an email that is already in association with an old account. Can I do this? If so how?