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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2668 Views
  • 0 replies
  • 8 likes
  • Security
  • 2668 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454323 Views
  • 973 replies
  • 109 likes
  • Account
  • 454323 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201336 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201336 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 109888 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 109888 Views
  • 72 replies
  • 12 likes

student account charging premium price

I have been paying £4.99 per month for around a year, and all of a sudden I am being charged £9.99 without anyone telling me I was going to do so - this has happened for 2 months now, but I have only just noticed. Can someone please explain why? And ...

  • Newbie
  • I have been paying £4.99 per month for around a year, and all of a sudden I am being charged £9.99 without anyone telling me I was going to do so - this has happened for 2 months now, but I...
  • KatesHere
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 149 Views
  • 1 replies
  • 0 likes

Configuración de email

Cuando abrí por primera vez Spotify lo hice con el correo de mi trabajo y ahora ya no existe ese correo pero Spotify todavía lo tiene, cómo puedo cambiar mi correo a uno nuevo?Gracias

  • Newbie
  • Cuando abrí por primera vez Spotify lo hice con el correo de mi trabajo y ahora ya no existe ese correo pero Spotify todavía lo tiene, cómo puedo cambiar mi correo a uno nuevo? Gracias
  • 115 Views
  • 0 replies
  • 0 likes
  • Account
  • 115 Views
  • 0 replies
  • 0 likes

Can't Login

When I try to log in, it says my email is not registered, when I tried to sign up it says that my email already is registered. I have checked the spelling and tried numerous times and the same thing keeps happening. Can anyone help me figure this out...

  • Newbie
  • When I try to log in, it says my email is not registered, when I tried to sign up it says that my email already is registered. I have checked the spelling and tried numerous times and the same thing ...
  • osornios
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • Login
  • 264 Views
  • 1 replies
  • 0 likes

Charged 2 months full price instead of student discount, was never notified to the change

I am a current Spotify subscriber who has had a premium subscription for a couple years now. I was checking my billing history the other day and noticed that for the past 2 months (5/16 and 6/16) I had been charged $10 for each month instead of the t...

  • Casual Listener
  • I am a current Spotify subscriber who has had a premium subscription for a couple years now. I was checking my billing history the other day and noticed that for the past 2 months (5/16 and 6/16...
  • osornios
  • Spotify Star
  • 221 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 221 Views
  • 1 replies
  • 1 likes

Exijo ayuda

Por equivocación bloqueé a mi novio de spotify (errores humanos, a todos les puede pasar), a pesar de las advertencias, y ahora necesito desbloquearlo para enviarle mensajes, pero yo como usuario no puedo, pero quizás algún moderador con poderes admi...

  • Newbie
  • Por equivocación bloqueé a mi novio de spotify (errores humanos, a todos les puede pasar), a pesar de las advertencias, y ahora necesito desbloquearlo para enviarle mensajes, pero yo como usuario no ...
  • osornios
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi, I first made spotify when I was on vacation in Costa Rica. Now, I am trying to upgrade to premium. I put in my credit card information, and got a confirmation of the transaction from my credit card company. However, my account does not show that ...

  • Newbie
  • Hi, I first made spotify when I was on vacation in Costa Rica. Now, I am trying to upgrade to premium. I put in my credit card information, and got a confirmation of the transaction from my credit ca...
  • osornios
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Premium
  • 150 Views
  • 1 replies
  • 0 likes

Legal issues using in MRI setting

Hi all,Apologies if I have posted in the wrong forum and thank you in advance for anyone's help.I was hoping to use Spotify to provide patient music during their MRI scan at a Public non-profit hospital. For people who haven't had MRI scans before, i...

  • Newbie
  • Hi all, Apologies if I have posted in the wrong forum and thank you in advance for anyone's help. I was hoping to use Spotify to provide patient music during their MRI scan at a Public non-profit h...
  • osornios
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Other
  • 496 Views
  • 1 replies
  • 0 likes

Premium not working

So I renewed my account through my phone under iTunes Store and manage subscriptions. My account was charged 12.99 from Apple for Spotify premium and my Spotify account still says free! I am beyond pissed I did not get a renewal receipt either I have...

  • Newbie
  • So I renewed my account through my phone under iTunes Store and manage subscriptions. My account was charged 12.99 from Apple for Spotify premium and my Spotify account still says free! I am beyond p...
  • osornios
  • Spotify Star
  • 380 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 380 Views
  • 5 replies
  • 0 likes

Solved!! 3 months offer - "Play music with no phone service"

In the 3 months premium offer, what does the specification above mean? That I get premium but can't use it on my phone?

wtf.png
  • Casual Listener
  • In the 3 months premium offer, what does the specification above mean? That I get premium but can't use it on my phone?   
  • monfielrosalier
  • Newbie
  • 3181 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3181 Views
  • 2 replies
  • 0 likes

Upgrading

I just upgraded my account to premium and the charge came through on my credit card. However it did not show up on Spotify account. I have tried logging out and back in and tried deleting the app and reinstalling with no luck. Thanks

  • Newbie
  • I just upgraded my account to premium and the charge came through on my credit card. However it did not show up on Spotify account. I have tried logging out and back in and tried deleting the app and...
  • Astame
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

iPod Shuffle

Can you sync an iPod Shuffle with Spotify Premium? Or is that not available?

  • Newbie
  • Can you sync an iPod Shuffle with Spotify Premium? Or is that not available?
  • MattSuda
  • Spotify Star
  • 312 Views
  • 2 replies
  • 0 likes
  • Other
  • 312 Views
  • 2 replies
  • 0 likes

Me han cobrado 0,99 y no me han dado el premium

Buenas gente, el otro día intente comprar esta prueba de 3 meses. Cuando metía la tarjeta me mandaba a la página para poner la tarjeta de nuevo y no me pusieron el premium, lo intente otra vez y nada. Cuando mire el saldo de la tarjeta vi que me cobr...

  • Casual Listener
  • Buenas gente, el otro día intente comprar esta prueba de 3 meses. Cuando metía la tarjeta me mandaba a la página para poner la tarjeta de nuevo y no me pusieron el premium, lo intente otra vez y nada...
  • luisaroche
  • Newbie
  • 798 Views
  • 10 replies
  • 0 likes
  • Premium
  • 798 Views
  • 10 replies
  • 0 likes

log in

I can login via the website to spotify with my id /pwI cannot login via the downloaded spotify application, not on my pc and not on my android ?Tried already closing/reopening the application, reinstalling it, nothing helpsAnyone that can pls help me

  • Regular
  • I can login via the website to spotify with my id /pw I cannot login via the downloaded spotify application, not on my pc and not on my android ? Tried already closing/reopening the application, re...
  • Astame
  • Community Legend
  • 532 Views
  • 11 replies
  • 0 likes
  • Account
    Login
  • 532 Views
  • 11 replies
  • 0 likes

Solved!! Charged after premium cancellation

I've been charged the last two months $14.99 each monthswhen I cancelled my premium subscription three months ago. My app and Spotify online says I'm a free member. Has anyone else had this problem?

  • Casual Listener
  • I've been charged the last two months $14.99 each months when I cancelled my premium subscription three months ago. My app and Spotify online says I'm a free member. Has anyone else had this problem?
  • micaela7
  • Casual Listener
  • 211 Views
  • 2 replies
  • 0 likes
  • Free
  • 211 Views
  • 2 replies
  • 0 likes

Over charged

Have been charged 99c or 3 months as well as 12.99 why is that? Have only just upgraded to premium on lastnight!! Getting ripped off!!!

  • Newbie
  • Have been charged 99c or 3 months as well as 12.99 why is that? Have only just upgraded to premium on lastnight!! Getting ripped off!!!😠😠
  • 139 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 139 Views
  • 0 replies
  • 0 likes

I bought premium from one card to different accounts

Hello,I bought premium from one card to different accounts.My boyfriend has card,and he want to buy premium for me and him. First payment was for my account, second for his. Spotify took money from his card,and gave premium only for me. Wrote somethi...

  • Newbie
  • Hello,I bought premium from one card to different accounts. My boyfriend has card,and he want to buy premium for me and him. First payment was for my account, second for his. Spotify took money from...
  • 148 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 148 Views
  • 0 replies
  • 0 likes

SPOTIFY PREMIUM FOR RETURN TO A PROMOTION OF 3 MONTHS FOR $ 99 BUT NOT RESPECT ME THAT PROMOTION

I WAS ALREADY IN MEXICO BY USER PREMIUM TEST TWO MONTHS BEFORE they finished unsubscribes.In recent days appeared to me a promotion back to PREMIUM PAYING $ 99 FOR THREE MONTHS TO MAKE THE CHARGE TO MY CREDIT CARD, received an email WHERE I get to ch...

  • Casual Listener
  • I WAS ALREADY IN MEXICO BY USER PREMIUM TEST TWO MONTHS BEFORE they finished unsubscribes. In recent days appeared to me a promotion back to PREMIUM PAYING $ 99 FOR THREE MONTHS TO MAKE THE CHARGE T...
  • 589 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 589 Views
  • 0 replies
  • 0 likes

Pago premium y se asocia a otro correo en vez de a mi facebook

Hola, acabo de hacerme premium desde dentro de mi perfil de spotify (asociado a mi cuenta de facebook) y en vez de crearse el premium en esa cuenta me ha creado una nueva con mi mismo email pero todo lo demás no está, ni playlist ni amigos ni foto de...

  • Newbie
  • Hola, acabo de hacerme premium desde dentro de mi perfil de spotify (asociado a mi cuenta de facebook) y en vez de crearse el premium en esa cuenta me ha creado una nueva con mi mismo email pero todo...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 153 Views
  • 0 replies
  • 0 likes

Volver a spotify normal

He clicado en Spotify Family y ahora me sale que la próxima facturación se me va a hacer mucho antes de lo normal. No quiero Spotify Family y entiendo que se ha adelantado por el cambio de servicio, ¿existe alguna forma de volver a spotift premium? N...

  • Casual Listener
  • He clicado en Spotify Family y ahora me sale que la próxima facturación se me va a hacer mucho antes de lo normal. No quiero Spotify Family y entiendo que se ha adelantado por el cambio de servicio, ...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 153 Views
  • 0 replies
  • 0 likes

Joe

I want to talk to Spotify to find out if it is fixed yet I had to cancel bc it kept deleting my music every other day and costing me more money for internet overages

  • Newbie
  • I want to talk to Spotify to find out if it is fixed yet I had to cancel bc it kept deleting my music every other day and costing me more money for internet overages
  • 97 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 97 Views
  • 0 replies
  • 0 likes