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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256751 Views
  • 783 replies
  • 81 likes
  • Account
  • 256751 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126759 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126759 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69917 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69917 Views
  • 63 replies
  • 8 likes

Cant connect my spotify account with my rogers phone number.

Whenever I correctly enter my information for my spotify account to complete activation it says "Spotify is unavailable at the moment please try again later". Ive been at this for 5 days. Whats going on?

  • Newbie
  • Whenever I correctly enter my information for my spotify account to complete activation it says "Spotify is unavailable at the moment please try again later". Ive been at this for 5 days. Whats going...
  • MelinaDZ
  • Casual Listener
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Downgrade from family possbile ?

It's possible to downgrade from family (I + 3 persons) to family ( I + 2 persons) ?

  • Newbie
  • It's possible to downgrade from family (I + 3 persons) to family ( I + 2 persons) ?
  • user-removed
  • Not applicable
  • 131 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 131 Views
  • 2 replies
  • 0 likes

Charged twice

This month I was charged the $9.99 for the subscription as expected but then I was charged an extra $13.13 and I don't know what for.. I did not receive any emails or receipts addressing what the $13.13 was for. I cancelled Spotify last month (or so ...

  • Newbie
  • This month I was charged the $9.99 for the subscription as expected but then I was charged an extra $13.13 and I don't know what for.. I did not receive any emails or receipts addressing what the $13...
  • user-removed
  • Not applicable
  • 74 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 74 Views
  • 1 replies
  • 0 likes

Solved!! Upgrading free trial membership to family

I am currently using the free 3 month membership from Starbucks and am interested in a family plan. Would I lose my free 3 months membership?

  • Casual Listener
  • I am currently using the free 3 month membership from Starbucks and am interested in a family plan. Would I lose my free 3 months membership?
  • MaryS
  • Roadie
  • 701 Views
  • 3 replies
  • 0 likes
  • Free
  • 701 Views
  • 3 replies
  • 0 likes

Student Price only for college students?

Im a high school senior and heard the ad about the student price for Spotify premium multiple times, last night I finally decided to go for it and get premium. It asked for my credit card info and I input it into the system, and then the next page as...

  • Newbie
  • Im a high school senior and heard the ad about the student price for Spotify premium multiple times, last night I finally decided to go for it and get premium. It asked for my credit card info and I ...
  • Maxim
  • Spotify Star
  • 754 Views
  • 1 replies
  • 0 likes
  • Premium
  • 754 Views
  • 1 replies
  • 0 likes

Accidentally deleted my songs

Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing. Thanks in advance!

  • Casual Listener
  • Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing.   T...
  • Shake-a-Hoof
  • Roadie
  • 282 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 282 Views
  • 2 replies
  • 0 likes

Can't log in with Facebook on Desktop or App

Hi, since yesterday I cannot log in anymore with my facebook account to Spotify app or desktop version.Everytime there is the error code 3 and it says that my data is wrong.I tried putting my log in info in seperatly without using the "log in with fa...

  • Music Fan
  • Hi,   since yesterday I cannot log in anymore with my facebook account to Spotify app or desktop version. Everytime there is the error code 3 and it says that my data is wrong. I tried put...
  • MaryS
  • Roadie
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 128 Views
  • 1 replies
  • 0 likes

Unable to order Premium Subscription

Hello, I am unable to order the Premium Subscription. Boku Customer Support told me that I have two unpaid Premium Accounts, maybe that is why I can not order a new one. Can you please delete these two unpaid Premium Accounts and I will order a new P...

  • Newbie
  • Hello,   I am unable to order the Premium Subscription. Boku Customer Support told me that I have two unpaid Premium Accounts, maybe that is why I can not order a new one.   Can you ple...
  • MaryS
  • Roadie
  • 200 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 200 Views
  • 4 replies
  • 0 likes

Payment information update problems

I'm trying to update my payment information but it's not letting me. it wants to check that im a student but im not anymore. i dont care about paying full price. but is there a button or option to say that im no longer a student.

  • Newbie
  • I'm trying to update my payment information but it's not letting me. it wants to check that im a student but im not anymore. i dont care about paying full price. but is there a button or option to sa...
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 123 Views
  • 1 replies
  • 0 likes

Deregister payment option for an old account from a past friend

So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to him in a while and having cleared my credit card debt...

  • Newbie
  • So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to hi...
  • Maxim
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 115 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled Family Plan Package

Hello!I have a problem related to my country. Normally, I was living in Turkey and using Spotify there, and I have purchased Premium package there. I have been living in the UK for 4 months and I've been using a family plan premium package with someo...

  • Casual Listener
  • Hello! I have a problem related to my country. Normally, I was living in Turkey and using Spotify there, and I have purchased Premium package there. I have been living in the UK for 4 months and I'v...
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 246 Views
  • 1 replies
  • 0 likes

Cannot listen on multiple devices

Hello, I have a spotify family account, when I send the link to a family member, and they try to log in, it says they are already logged in, and we cannot all use the account at the same time.

  • Newbie
  • Hello, I have a spotify family account, when I send the link to a family member, and they try to log in, it says they are already logged in, and we cannot all use the account at the same time.&n...
  • Maxim
  • Spotify Star
  • 78 Views
  • 1 replies
  • 0 likes
  • Account
  • 78 Views
  • 1 replies
  • 0 likes

Accidentally deleted my songs from my playlist

Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing. Thanks in advance!

  • Casual Listener
  • Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing.   T...
  • user-removed
  • Not applicable
  • 502 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 502 Views
  • 5 replies
  • 0 likes

Solved!! Login issue - error code 3

Hi guys, I can log in to my user account at spotify.com, but when I try to log in to the app on PC or Andorid, or using the web player, I'm getting error code 3: incorrect username or password. I'm using FB to log in. When I want to reset password it...

  • Newbie
  • Hi guys, I can log in to my user account at spotify.com, but when I try to log in to the app on PC or Andorid, or using the web player, I'm getting error code 3: incorrect username or password. &nbs...
  • user-removed
  • Not applicable
  • 1796 Views
  • 2 replies
  • 0 likes
  • Login
  • 1796 Views
  • 2 replies
  • 0 likes

Premium subscription payment problem

Hi,I had a premium subscription with an offer from my phone carrier for a while but it's over now. I wanted to subscribe again but I'm facing some problems. I currently have a Swiss credit card but I'm studying in Germany.I want to benefit from the U...

  • Casual Listener
  • Hi, I had a premium subscription with an offer from my phone carrier for a while but it's over now. I wanted to subscribe again but I'm facing some problems. I currently have a Swiss cre...
  • EvilAngel00
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 204 Views
  • 2 replies
  • 0 likes

I applied for the student discount but it says I'm not eligible. Still charged $5 but no premium??

I had premium for a short period, when the promotion was .99 for three months. Just now applied for the student discount and says I'm not qualified but I am a student .. They also charged me $4.99 but I am not still premium? Please help! I want to ha...

  • Newbie
  • I had premium for a short period, when the promotion was .99 for three months. Just now applied for the student discount and says I'm not qualified but I am a student .. They also charged me $4.99 bu...
  • Lilrayarroyo
  • Newbie
  • 274 Views
  • 2 replies
  • 0 likes
  • 274 Views
  • 2 replies
  • 0 likes

Conta

Gostaria urgente de cancelar minha contaObrigada

  • Casual Listener
  • Gostaria urgente de cancelar minha conta Obrigada
  • spsullinha
  • Casual Listener
  • 124 Views
  • 3 replies
  • 0 likes
  • Account
  • 124 Views
  • 3 replies
  • 0 likes

Getting charged even though I cancelled

My account got automatically charged after using the free trial and as I no longer want to make use of these services, I want to receieve my money back. I have cancelled but apparently that will not end until the 15th of june.

  • Casual Listener
  • My account got automatically charged after using the free trial and as I no longer want to make use of these services, I want to receieve my money back. I have cancelled but apparently that will not ...
  • Ambivalence
  • Community Legend
  • 128 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 128 Views
  • 5 replies
  • 0 likes

My Spotify account just won't delete

I've sent three emails through the contact form. I haven't received an email or anything, I just want it deleted!!!!

  • Casual Listener
  • I've sent three emails through the contact form. I haven't received an email or anything, I just want it deleted!!!!
  • Ambivalence
  • Community Legend
  • 130 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 130 Views
  • 3 replies
  • 0 likes

How do I permanently delete my Spotify account?

I want to delete my Spotify account as soon as possible, please. I have sent emails before without no answer, so I hope you can do it. Thank you.

  • Visitor
  • I want to delete my Spotify account as soon as possible, please. I have sent emails before without no answer, so I hope you can do it. Thank you.
  • Maxim
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Account
  • 115 Views
  • 1 replies
  • 0 likes