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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14828 Views

7 replies

11 likes

Security
  • 14828 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554023 Views

991 replies

116 likes

Account
  • 554023 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131205 Views

74 replies

12 likes

Account
Login
Premium
  • 131205 Views
  • 74 replies
  • 12 likes

connect facebook friend list to spotify acct

When I originally initiated my acct via Facebook, I denied Spotify access to my friend list. Is there a way to now allow Spotify access to my friend list at this point or do I need to cancel / reinstate my subscription in order to do so?

Newbie

When I originally initiated my acct via Facebook, I denied Spotify access to my friend list. Is there a way to now allow Spotify access to my friend list at this point or do I need to cancel / reinst...

239 Views

0 replies

0 likes

Account
Other
  • 239 Views
  • 0 replies
  • 0 likes

3 months subscription - expired after 1 month!

I applied for a promo of 3 months subscription for 9,99 euro, but after 1 month - guess what? - my paypal account alerted me Spotify took others 9,99 euro! why??

Newbie

I applied for a promo of 3 months subscription for 9,99 euro, but after 1 month - guess what? - my paypal account alerted me Spotify took others 9,99 euro! why??

267 Views

0 replies

0 likes

Account
Premium
Subscription
  • 267 Views
  • 0 replies
  • 0 likes

Facebook login

Hi I deleted my old spotify account that was linked to my facebook and now i want to use that email for another account but it wont let me access the other account it wont let me login saying that i do not have an account with facebook then when i tr...

Newbie

Hi I deleted my old spotify account that was linked to my facebook and now i want to use that email for another account but it wont let me access the other account it wont let me login saying that i ...

198 Views

0 replies

0 likes

Account
Login
  • 198 Views
  • 0 replies
  • 0 likes

Cancelar a compra no cartao (Retrieve money)

Usei o spotify premium por 3 dias somente, gostaria de reaver o valor pago de 14,99. Pois migrei para um plano familiar com minha familia.I used my "solo" premium for only 3 days, than i want to retrieve my money back because i using a family plan no...

Casual Listener

Usei o spotify premium por 3 dias somente, gostaria de reaver o valor pago de 14,99. Pois migrei para um plano familiar com minha familia. I used my "solo" premium for only 3 days, than i want to re...

Bittencourt

Spotify Star

313 Views

3 replies

0 likes

Account
Premium
  • 313 Views
  • 3 replies
  • 0 likes

Subscribed to Premium but can't use it

Hey!Subscribed to Premium yesterday. Status is Premium, tried to log out/in and reinstallStill not working. Need it really fast. Help???

Newbie

Hey! Subscribed to Premium yesterday. Status is Premium, tried to log out/in and reinstall Still not working. Need it really fast. Help???

198 Views

0 replies

0 likes

Premium
  • 198 Views
  • 0 replies
  • 0 likes

0,99 premium promotion but paied 9,99 why?

I had 0,99 premium promotion but when i was transferred through paypal it was 9,99 and I paied because I didn't realized immediatly.What I can do? The 0,99 promotion will be available until tomorrow. RegardsAlessio

Newbie

I had 0,99 premium promotion but when i was transferred through paypal it was 9,99 and I paied because I didn't realized immediatly. What I can do? The 0,99 promotion will be available until to...

215 Views

0 replies

1 likes

Account
Premium
  • 215 Views
  • 0 replies
  • 1 likes

Linking spotify account (facebook) to spotify account (non-facebook)

Hi everybody, I accidentally made 2 accounts for spotify, 1 through facebook and 1 normal one, by logging in with an emailadress and password. Is it possible for me to link those 2 accounts together so the playlists get merged? I accidentaly accepted...

Newbie

Hi everybody,   I accidentally made 2 accounts for spotify, 1 through facebook and 1 normal one, by logging in with an emailadress and password. Is it possible for me to link those 2 accounts ...

204 Views

0 replies

0 likes

Account
Subscription
  • 204 Views
  • 0 replies
  • 0 likes

3 Months for 99p

I have been recieving emails offering me 3 months of Spotify for 99p, but when I click on the links and log in it offers me 3 months for £9.99p. Looks like double standards Spotify.

Newbie

I have been recieving emails offering me 3 months of Spotify for 99p, but when I click on the links and log in it offers me 3 months for £9.99p. Looks like double standards Spotify.

320 Views

0 replies

0 likes

Premium
  • 320 Views
  • 0 replies
  • 0 likes

payment

My idea is for you to have payment options that actually works!Been trying to jump on your limited 3months offer but keep getting error message saying there's something wrong with my card/bank when I just made a different payment 5 minutes earlier.No...

Newbie

My idea is for you to have payment options that actually works! Been trying to jump on your limited 3months offer but keep getting error message saying there's something wrong with my card/bank when...

user-removed

Not applicable

505 Views

1 replies

1 likes

Payment
  • 505 Views
  • 1 replies
  • 1 likes

Cancelling subscription

I wish to cancel my subscription. There is no option to do so, only upgrading to premium which is quite the coincidence considering I'll get automatically charged in 3 days. I want it cancelled and I do not want the service any longer. I do not like ...

Casual Listener

I wish to cancel my subscription. There is no option to do so, only upgrading to premium which is quite the coincidence considering I'll get automatically charged in 3 days. I want it cancelled and I...

Gambs87

Casual Listener

377 Views

2 replies

1 likes

Account
Subscription
  • 377 Views
  • 2 replies
  • 1 likes

Cant remember my username

Hi, a couple of days ago, i logged out of my spotify unintentioally. Then i realized i forgot my username to the account. I do remember the passwort, but not the username. How do i fix this? I sent a mail to spotify but still no answer. I have linked...

Newbie

Hi, a couple of days ago, i logged out of my spotify unintentioally. Then i realized i forgot my username to the account. I do remember the passwort, but not the username. How do i fix this? I sent a...

Maxim

Spotify Star

300 Views

1 replies

0 likes

Other
Premium
Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Content missing

So I have a premium family account,would have expected the music to 'just be there'.Can you please explain? This is... Should I just go other cloud music provider?

Casual Listener

So I have a premium family account,would have expected the music to 'just be there'. Can you please explain? This is... Should I just go other cloud music provider? 

KatesHere

Community Legend

472 Views

5 replies

0 likes

Account
Premium
Subscription
  • 472 Views
  • 5 replies
  • 0 likes

I can't login via facebook

I cant connect my facebook profile can you help me?Error:You try facebook account, have other Spotify account.Sorry for bad English.

Newbie

I cant connect my facebook profile can you help me? Error: You try facebook account, have other Spotify account. Sorry for bad English.

184 Views

0 replies

0 likes

Account
Login
  • 184 Views
  • 0 replies
  • 0 likes

NZ 3 month deal

Hi, I've clicked on the Advert inside the Windows desktop Spotiy program to upgrade to premium for 3 months at $12.99 in total for the first 3 months. However, when it takes me to the web page, it is simply saying that I can start Spotify premium for...

Newbie

Hi, I've clicked on the Advert inside the Windows desktop Spotiy program to upgrade to premium for 3 months at $12.99 in total for the first 3 months.  However, when it takes me to the web page,...

597 Views

0 replies

0 likes

Premium
Subscription
  • 597 Views
  • 0 replies
  • 0 likes

Solved!! [support] Your country does not match the one set in your profile

Hello. I am english, I have an english account when I log in from home I'm in england. But when I log in from work, our proxy server is in germany. Now spotify won't let me log on, although im not in germany. What should I do? do I have to change my ...

Casual Listener

Hello.    I am english, I have an english account when I log in from home I'm in england. But when I log in from work, our proxy server is in germany. Now spotify won't let me log on, alt...

chrissekaran

Newbie

8325 Views

14 replies

0 likes

  • 8325 Views
  • 14 replies
  • 0 likes

Paid the premium, the charge appears on my credit card, but it did not get the premium on my account

I have paid, thru credit card, my upgrade for premium (taken the offer for 3 months).The charge appears on my credit card, but my Spotify account did not get the premuim.Please help me to understad why.

Newbie

I have paid, thru credit card, my upgrade for premium (taken the offer for 3 months). The charge appears on my credit card, but my Spotify account did not get the premuim. Please help me to underst...

1räksmörgås

Newbie

483 Views

3 replies

0 likes

Premium
  • 483 Views
  • 3 replies
  • 0 likes

Paid through Globe prepaid credits but still on Spotify free

I paid for 3 months for P129 through Globe and received the confirmation email about getting premium, but my Spotify is still on free and Spotify has locked me out of any other premium methods other than Spotify for the family.

Newbie

I paid for 3 months for P129 through Globe and received the confirmation email about getting premium, but my Spotify is still on free and Spotify has locked me out of any other premium methods other ...

Ambivalence

Community Legend

358 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 358 Views
  • 1 replies
  • 0 likes

Payment Problems

Hello,I am a Premium Member. A couple weeks ago I change my Credit Card. Now I want to change my payment information but I can't do it because my credit card information is not open for two days. Gözde

Newbie

Hello, I am a Premium Member. A couple weeks ago I change my Credit Card. Now I want to change my payment information but I can't do it because my credit card information is not open for two days....

183 Views

0 replies

0 likes

Premium
  • 183 Views
  • 0 replies
  • 0 likes