3 Months Premium for $0.99

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3 Months Premium for $0.99

Anniroc_16
Casual Listener

I was trying to sign up for the new offer of 3 months of Premium for 99 cents but it wouldn't go through, said I was ineligible even though it's a new account and I was still charged for it. 

4 Replies

Liv20
Newbie

I HAVE THIS PROBLEM TOO! HELP

Nandieherbert28
Newbie
I want it

user-removed
Not applicable
Those offers are available to users that have never had Premium on their account before (via a subscription or a trial).
 
If you've never had Premium, contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply email address) and one of the customer services agents will get back to you as soon as possible. Give it 24 to 48hrs, also make sure you're checking your Spam/Junk folder because sometimes emails might end up there.
 
It's not mentioned in the Ad itself but it is mentioned in the User Agreement below.
 

Anniroc_16
Casual Listener

Thanks I'll try that

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