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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5224 Views
  • 1 replies
  • 9 likes
  • Security
  • 5224 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 21q7riltpkleluntkowj
  • Visitor
  • 470023 Views
  • 978 replies
  • 111 likes
  • Account
  • 470023 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207027 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207027 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118380 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118380 Views
  • 72 replies
  • 12 likes

Spotify Won't Update Facebook Activity Log even though it is enabled

spotify won't update my Facebook Activity Log even though it is enabled in both my Spotify App and within Facebook as well. Have tried logging out of everything, removing the app from Facebook, then putting it back and starting from scratch, but make...

  • Regular
  • spotify won't update my Facebook Activity Log even though it is enabled in both my Spotify App and within Facebook as well.   Have tried logging out of everything, removing the app from Facebo...
  • jobard
  • Music Fan
  • 2703 Views
  • 16 replies
  • 0 likes
  • Subscription
  • 2703 Views
  • 16 replies
  • 0 likes

Is there any way that I can talk to a spotify customer support representative?

I' ve had this problem for a second time now. I upgraded my spotify to premium and they are sending email confirmations on my old email address. I talked to a representative through chat support. It went well. I just changed my email address on my fa...

  • Newbie
  • I' ve had this problem for a second time now. I upgraded my spotify to premium and they are sending email confirmations on my old email address. I talked to a representative through chat support. It ...
  • 456 Views
  • 0 replies
  • 0 likes
  • 456 Views
  • 0 replies
  • 0 likes

US vs. UK prices!

Why is Spotify in the US priced at $9.99 for Premium and in the UK it's £9.99. That makes it almost 60% more expensive in the UK compared to the US! Why?!?!?!?!?!?

  • Newbie
  • Why is Spotify in the US priced at $9.99 for Premium and in the UK it's £9.99. That makes it almost 60% more expensive in the UK compared to the US! Why?!?!?!?!?!?
  • rcd3
  • Casual Listener
  • 45976 Views
  • 39 replies
  • 44 likes
  • 45976 Views
  • 39 replies
  • 44 likes

Message says only use Spotify abroad for 14 days and won’t let me log on

Hi, Am back in UK from Hong Kong for 3 day’s and now am asked to log on to my account.(not Premium) when I do I keep getting a message saying “ you can only use Spotify abroad for 14 day’s” and won’t let me log in. ive turned phone off and on, reset ...

  • Newbie
  • Hi,   Am back in UK from Hong Kong for 3 day’s and now am asked to log on to my account.(not Premium)   when I do I keep getting a message saying “ you can only use Spotify abroad for 1...
  • 399 Views
  • 0 replies
  • 0 likes
  • 399 Views
  • 0 replies
  • 0 likes

Created an account

Hello I created a spotify account and I couldn't choose the username, I put the e-mail and everything and then it appeared that my user was byf1idcpqqzw360id88cq4gfr is it normal?

  • Casual Listener
  • Hello I created a spotify account and I couldn't choose the username, I put the e-mail and everything and then it appeared that my user was byf1idcpqqzw360id88cq4gfr is it normal? 
  • IguanaSetup
  • Community Legend
  • 357 Views
  • 4 replies
  • 0 likes
  • Account
  • 357 Views
  • 4 replies
  • 0 likes

Solved!! Error code 408

Hi, Im getting error code 408 when im trying to log in. Ive tried with Facebook-login and spotify details-login and still getting error 408.What do i do?! Help!

  • Newbie
  • Hi, Im getting error code 408 when im trying to log in. Ive tried with Facebook-login and spotify details-login and still getting error 408. What do i do?! Help!
  • Hvbeek101
  • Newbie
  • 59544 Views
  • 14 replies
  • 2 likes
  • 59544 Views
  • 14 replies
  • 2 likes

All my saved music is gone!!! PLEASE HELP

I logged out and then back into my account and now all of my saved songs are gone! Please help as I listen to them everyday .

  • Visitor
  • I logged out and then back into my account and now all of my saved songs are gone! Please help as I listen to them everyday .
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Song not downloading when I tap the save button

I was browsing songs through radio, finding random songs. At first, when I tap the save button, the song is automatically downloading. Several minutes ago, the songs are not syncing on my songs folder offline. I think it all stop syncing when I tap t...

  • Newbie
  • I was browsing songs through radio, finding random songs. At first, when I tap the save button, the song is automatically downloading. Several minutes ago, the songs are not syncing on my songs folde...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Facebook on Accident

I was on the Spotify Android app and I was scrolling thru my profile and I clicked on the "Find Friends" icon and by mistake I clicked on "Connect to Facebook". I went to Settings and I looked under Social but I couldn't find a "Disconnect from Faceb...

  • Newbie
  • I was on the Spotify Android app and I was scrolling thru my profile and I clicked on the "Find Friends" icon and by mistake I clicked on "Connect to Facebook". I went to Settings and I looked under ...
  • user-removed
  • Not applicable
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Can't Sign In On My PC Version!

My mom also has Spotify and she cannot log into her Spotify PC version. She is able to sign into the web version but not the PC... The buttons, "log in with Facebook", "reset password" and so on DO NOT WORK. IT keeps saying her username/email or pass...

  • Visitor
  •  My mom also has Spotify and she cannot log into her Spotify PC version. She is able to sign into the web version but not the PC...  The buttons, "log in with Facebook", "reset password" a...
  • 175 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 175 Views
  • 0 replies
  • 0 likes

Account help

I accidentally deleted my Google account that is set up with my spotify and I'm paying for prime but I can't get on the account and I do not want to pay for prime. Please help.

  • Newbie
  • I accidentally deleted my Google account that is set up with my spotify and I'm paying for prime but I can't get on the account and I do not want to pay for prime. Please help.  
  • 138 Views
  • 0 replies
  • 0 likes
  • Account
  • 138 Views
  • 0 replies
  • 0 likes

Multiple Amazon devices -Spotify Family account: how to play multiple instances of Spotify at differ

Hi,I have a Spotify family account and multiple Echo devices at my home in different rooms.But on all of the Echo devices I have same Amazon account because I want to access all my smart home devices with same account.Now I want to play different mus...

  • Casual Listener
  • Hi, I have a Spotify family account and multiple Echo devices at my home in different rooms. But on all of the Echo devices I have same Amazon account because I want to access all my smart home dev...
  • FrostbiteXIII
  • Newbie
  • 2104 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2104 Views
  • 3 replies
  • 0 likes

Aboard issues

Hi can anyone help , I can't log in to my Spotify as it keeps saying I can only use Spotify aboard for 14days but I'm not aboard and haven't been ?? Helpppp

  • Newbie
  • Hi can anyone help , I can't log in to my Spotify as it keeps saying I can only use Spotify aboard for 14days but I'm not aboard and haven't been ?? Helpppp
  • Lilspookivert
  • Newbie
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

Ability to View All Playlist Followers

Hi,Someone is using my accounts and has changed my mail into theirs. What do I do?

  • Newbie
  • Hi, Someone is using my accounts and has changed my mail into theirs. What do I do?
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Account premium

Ho attivato l'account Premium con lo sconto studenti,si sono addebitati 5€dalla mia carta ma quando rientro su spotify mi risulta l'account Free,cosa devo fare posso essere rimborsato?

  • Newbie
  • Ho attivato l'account Premium con lo sconto studenti,si sono addebitati 5€dalla mia carta ma quando rientro su spotify mi risulta l'account Free,cosa devo fare posso essere rimborsato?
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

I know my username but forgot my email adress

hey guys! I forgot my email adress, and I only remember my username because I mad my spotify account years ago.Do you have ny idea what should I do? (I'm writing from an other account)

  • Newbie
  • hey guys!   I forgot my email adress, and I only remember my username because I mad my spotify account years ago. Do you have ny idea what should I do?   (I'm writing from an other acc...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

My premium got dropped to free?

I've been using premium for at least two years and the other day it randomly got dropped to free? I didn't get any emails or notifications about it either

  • Newbie
  • I've been using premium for at least two years and the other day it randomly got dropped to free? I didn't get any emails or notifications about it either 😞
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Transfer songs

Went to download my songs from my iPhone to my Samsung tablet and went to open the app on the tablet now i have to download them again what to do?

  • Newbie
  • Went to download my songs from my iPhone to my Samsung tablet and went to open the app on the tablet now i have to download them again what to do?
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

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  • Regular
  • gfb b
  • 220 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 0 replies
  • 0 likes

Playlists

Hi, I lost all of my playists without deleting them... (I don't know what happened. From one day to the other, all of my playlists - except three of them- got deleted). I was therefore wondering if there was a way of getting them back. thank you

  • Newbie
  • Hi,   I lost all of my playists without deleting them... (I don't know what happened. From one day to the other, all of my playlists - except three of them- got deleted). I was therefore wonde...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes