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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3587 Views
  • 0 replies
  • 9 likes
  • Security
  • 3587 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 458922 Views
  • 974 replies
  • 110 likes
  • Account
  • 458922 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1203425 Views
  • 119 replies
  • 117 likes
  • Account
  • 1203425 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 111530 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 111530 Views
  • 72 replies
  • 12 likes

Solved!! Facebook linked account and Mint.com bills

Hello,I am trying to link my Spotify account with my Mint.com account so that I can keep track of when my Premium bill is due. There's an option for Spotify already, so I am assuming it has worked for others. However, my Spotify account was created v...

  • Newbie
  • Hello, I am trying to link my Spotify account with my Mint.com account so that I can keep track of when my Premium bill is due. There's an option for Spotify already, so I am assuming it has worke...
  • 127961729
  • Newbie
  • 12191 Views
  • 11 replies
  • 6 likes
  • Account
    Premium
  • 12191 Views
  • 11 replies
  • 6 likes

Solved!! When did I sign up with spotify?

I would like to find out when I signed up with spotify, does anyone knows where I can trace back the reg. date?

  • Newbie
  • I would like to find out when I signed up with spotify, does anyone knows where I can trace back the reg. date?
  • Sydney20
  • Newbie
  • 11948 Views
  • 23 replies
  • 4 likes
  • 11948 Views
  • 23 replies
  • 4 likes

Diz que estou offline e não consigo fazer login

Estou tentando fazer login e não consigo, pois o aplicativo diz que estou offline e pede para que eu fique online. Mas não consigo habilitar a opção online porque não consigo fazer o login.Como resolver?

  • Newbie
  • Estou tentando fazer login e não consigo, pois o aplicativo diz que estou offline e pede para que eu fique online.  Mas não consigo habilitar a opção online porque não consigo fazer o login. C...
  • DriAndrade
  • Newbie
  • 1559 Views
  • 1 replies
  • 6 likes
  • Login
    Other
  • 1559 Views
  • 1 replies
  • 6 likes

Solved!! Would you like to give a feedback to Spotify? Get a Facebook account first...

Hey! This is a big joke now... Get Satisfaction forums completely removed very soon... and now no one can give a feedback to Spotify. Problem is here: in new Spotify community all new users are forced to use a Facebook before they get a username for ...

  • Visitor
  • Hey!   This is a big joke now... Get Satisfaction forums completely removed very soon... and now no one can give a feedback to Spotify.   Problem is here: in new Spotify community all n...
  • jonathan03
  • Casual Listener
  • 11483 Views
  • 29 replies
  • 6 likes
  • Social & Random
  • 11483 Views
  • 29 replies
  • 6 likes

Can't update to PremiumFamily - Error "600"

Hello,My family added me to the PremiumFamily plan, but when I try to upgrade to it, I can't get past the "Confirmation Page" where I'm entering in my information. When I click "submit", the same page comes up again with a red banner at the top that ...

  • Newbie
  • Hello, My family added me to the PremiumFamily plan, but when I try to upgrade to it, I can't get past the "Confirmation Page" where I'm entering in my information.   When I click "submit",...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Formas de pagamento no plano familiar

Queria resolver uma dúvida, eu notei que para o plano premium, aqui no brasil existe a função de boleto bancário para pagamento, queria saber se poderia existir essa forma de pagamento para o plano família?

  • Newbie
  • Queria resolver uma dúvida, eu notei que para o plano premium, aqui no brasil existe a função de boleto bancário para pagamento, queria saber se poderia existir essa forma de pagamento para o plano f...
  • Bittencourt
  • Spotify Star
  • 10520 Views
  • 7 replies
  • 0 likes
  • 10520 Views
  • 7 replies
  • 0 likes

Superuser Contribution Music Not Playing

I am using the web browser and when I click a song, it does not start to play. If I log out of my account and switch to a different one, without changing anything, it works no problem. Neither account uses premium.

  • Casual Listener
  • I am using the web browser and when I click a song, it does not start to play.  If I log out of my account and switch to a different one, without changing anything, it works no problem.  Ne...
  • masteroflogic1
  • Newbie
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Hi, I recently paid for premium not receiving the service

I have a receipt and had found a forum topic and followed the advice given. I signed out and in. I turned my device off and on. Finally I deleted my app and attempted to reinstall through the App Store. When I try to reinstall through the App Store i...

  • Newbie
  • I have a receipt and had found a forum topic and followed the advice given. I signed out and in. I turned my device off and on. Finally I deleted my app and attempted to reinstall through the App Sto...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Can't change country preference to the country currently in while abroad

Hey, I just started having this problem where I couldn't change my country preference to the country I am currently in. I don't have a spotify subscription and it only highlights the U.S. so I don't have any other option but to choose it. How do I fi...

  • Casual Listener
  • Hey,    I just started having this problem where I couldn't change my country preference to the country I am currently in. I don't have a spotify subscription and it only highlights the U...
  • mariamitmor
  • Newbie
  • 536 Views
  • 6 replies
  • 0 likes
  • 536 Views
  • 6 replies
  • 0 likes

Problem Signing in

So, recently, my email/Spotify got hacked by someone else, using my account and changing the subscription service, listening to my music on another device that isn't mine. I contacted customer support via live chat and they permanently locked everyon...

  • Newbie
  • So, recently, my email/Spotify got hacked by someone else, using my account and changing the subscription service, listening to my music on another device that isn't mine. I contacted customer suppor...
  • 326 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 326 Views
  • 0 replies
  • 0 likes

Create new account with old Facebook email adress

Hi, I want to create a new Spotify account that isn't linked to my Facebook account, but still want to use my main email address that I use for Facebook. I therefore closed down my old Facebook Spotify account but it's not letting me create a new acc...

  • Newbie
  • Hi, I want to create a new Spotify account that isn't linked to my Facebook account, but still want to use my main email address that I use for Facebook. I therefore closed down my old Facebook Spoti...
  • 425 Views
  • 0 replies
  • 0 likes
  • Account
  • 425 Views
  • 0 replies
  • 0 likes

Login

Help! Can’t log in....We entered user name correct but the password is not correct.We asked new password but we don’t receive any e-mail for the new password. Also not in the Spam box.We don’t know wich e-mail adress we used in the passed. Tried all ...

  • Newbie
  • Help! Can’t log in.... We entered user name correct but the password is not correct. We asked new password but we don’t receive any e-mail for the new password. Also not in the Spam box. We don’t ...
  • user-removed
  • Not applicable
  • 259 Views
  • 1 replies
  • 0 likes
  • Login
  • 259 Views
  • 1 replies
  • 0 likes

Make Sure I Receive 'Your Year In Music'?

I loved the Year In Review analytics I received in 2015 but when Spotify updated last year to an email I wasn't able to receive it because I didn't have a specific newsletter checked in my settings. Since we're already close to the end of the year I ...

  • Regular
  • I loved the Year In Review analytics I received in 2015 but when Spotify updated last year to an email I wasn't able to receive it because I didn't have a specific newsletter checked in my settings.&...
  • 401 Views
  • 0 replies
  • 0 likes
  • Account
  • 401 Views
  • 0 replies
  • 0 likes

Chosing Username - not possible anymore?

I delete my old account because want change username...Now after registration its a random username code...How can i chose my username during registration?** See https://support.spotify.com/de/account_payment_help/account_basics/change-my-username/

  • Casual Listener
  • I delete my old account because want change username... Now after registration its a random username code... How can i chose my username during registration?* * See  https://support.sp...
  • SebLangen
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

[All Platforms][Discover] Add like or dislike button to personal discover weekly playlist

I never had problems with my spotefi acound until this evening, I wanted to find music on the discovery page but it only shows new releases and music of the day. Is it a glitch, I had this thing too last month.Do you know what I should do?

  • Casual Listener
  • I never had problems with my spotefi acound until this evening, I wanted to find music on the discovery page but it only shows new releases and music of the day. Is it a glitch, I had this thing too ...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Playlist disappeared & Artists I'm Following list lost

I just spent two days building a special Playlist and an Artist List to follow of over 250 artists. When I logged into my account today the Playlist was gone & my List of Artists had reverted to where they were 3 days ago.I've been a paid subscriber ...

  • Newbie
  • I just spent two days building a special Playlist and an Artist List to follow of over 250 artists.  When I logged into my account today the Playlist was gone & my List of Artists had revert...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

CONNEXION PROBLEM

i recently deleted my facebook account which is related to my premium spotify account . and now with the new one i can't use my premium account The problem ,is the first facebook account is definielty deleted, so i can't disconect the premium account...

  • Casual Listener
  • i recently deleted my facebook account which is related to my premium spotify account . and now with the new one i can't use my premium account  The problem ,is the first facebook account is de...
  • imed1998
  • Casual Listener
  • 459 Views
  • 2 replies
  • 0 likes
  • 459 Views
  • 2 replies
  • 0 likes

Apple Watch app

Won’t let me log int Watchify or the other Spotify app for Apple Watch keep saying login in failed when my user name and password is correct

  • Newbie
  • Won’t let me log int Watchify or the other Spotify app for Apple Watch keep saying login in failed when my user name and password is correct
  • 513 Views
  • 0 replies
  • 0 likes
  • 513 Views
  • 0 replies
  • 0 likes

Solved!! Want to cancel Spotify Premium Subscription Through iTunes.

I accidentally subscribed through iTunes and would like to cancel it but it won't let me. It is my first time subscribing. I want to subscribe through Spotify. I went to the Subscription & Payment section but I don't see a Cancel Subscription button....

  • Casual Listener
  • I accidentally subscribed through iTunes and would like to cancel it but it won't let me. It is my first time subscribing. I want to subscribe through Spotify.     I went to the Subsc...
  • Buuldhead36
  • Casual Listener
  • 65736 Views
  • 19 replies
  • 6 likes
  • Account
    Premium
    Subscription
  • 65736 Views
  • 19 replies
  • 6 likes

Not able to log on - IP/current country match

Hello everyone, The last couple of years I was quite a lot abroad. I never had any issues to log on. Now back in Belgium I cannot log on anymore. I checked the community and read the suggestions about country and IP address. If I check my account it ...

  • Newbie
  • Hello everyone,   The last couple of years I was quite a lot abroad. I never had any issues to log on. Now back in Belgium I cannot log on anymore. I checked the community and read the suggest...
  • 344 Views
  • 0 replies
  • 0 likes
  • Login
  • 344 Views
  • 0 replies
  • 0 likes