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Country and payment country don't match

Country and payment country don't match

Hi, 

 

I am a US citizen living in Germany, and I would like to upgrade to Premium, however the only payment methods I have are US credit cards and it seems the payment has to match the country I am in. Since I live in Germany, I am afraid I will be locked out if I change the country of my account.  Is there anything I can do?

 

Any help would be greatly appreciated! 

 

Reply
1 Reply

@julia_turro

 

You can always try to change your billing details following these steps:

 

Note: You need a payment method with a billing address in the country.

Go to your Account page here.
Select Subscription in the left panel.
Click UPDATE DETAILS or GET PREMIUM
Click "Want to use another payment option?" below the card details form or on the 3 dots up in the right corner.
Click Change Country and select the country you wish to move the account to.

Select a payment method with a billing address in the country.

Confirm the change by clicking CHANGE PAYMENT DETAILS.

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