spotify premium not working

[billy_sales92]

hey i've just upgraded back to premium but logged in with username and password instead of through facebook. when i log into the app through username and password i have no music but when i log in through facebook it says i'm still on spotify free? could anyone please help me before i cancel the app

[Jacob]

Hey @billy_sales92, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support about merging the two accounts and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. You can also use the online contact form on this website if you would prefer to communicate by email.

Happy listening 🙂