switching facebook accounts on iphone

[user-removed]

Plan

Premium

Country- UK

Device

Iphone 6s

Operating System

IOS 13

My Question or Issue

I'm trying to switch from an old spotify account linked to facebook to a new one, also linked to facebook. When I try and do this on my phone, after pressing log in with facebook it says 'you have previously logged in with facebook before, then automatically takes me to my old free account without an option to put my new facebook details in.

I've tried everything- leaving facebook logged out, redownloading both spotify and facebook... I can get into my new account fine on desktop, but not on my phone.

Any help would be appreciated 😞

[Ivan]

Hey there @user-removed, 

Thanks for reaching out - we’re here to help!
 

In case you can access your Spotify free account, we suggest you first try disconnecting this account from Facebook. Once you have done so, you won't be able to log in to the old free account after clicking on CONTINUE WITH FACEBOOK.

You can find the steps on how to disconnect Spotify from Facebook here. 

After disconnecting, try to log in again by clicking the blue CONTINUE WITH FACEBOOK button. This time you should be directed to your new, Premium account. 

Hope this helps. Keep us posted.