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switching music

switching music

My Facebook got deactivated because it was hacked. I cant get into my old spotify because I set it up through facebook. Is there anyway I can switch my old music over to my new account? Help me spotify!
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Hey! Welcome to the community 🙂

If you get in touch with the customer services team directly using the online contact form they will be able to help you migrate over to a new account with all of your playlists. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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