wrong subscription

[bandrews012]

Hey guys, 

So today I bought premium through one of my email accounts, which held what I thought was my current and most frequently used accounts. Long story short I signed onto the free month subscription, realised my mistake and cancelled it. After which I moved into the correct email/spotify account to upgrade to premium with that account. Everytime I try to upgrade to premium in the account that I wish too. It says that i cant get it due to already having signd onto something similar. How can I get premium if it wont let me pay? Do I have to wait until my free period runs out so I can get the deal again? 

Please help.. 

Another faithful Spotify User. 

[Alejandro_C]

Hey @bandrews012, welcome to the Community!

If a 30-day free trial was activated, the same payment method can't be used to activate another one on a different account. You can use another card or an alternative payment method like PayPal. If not possible, we'd recommend getting in touch with our Accounts team to sort it out. Contact us via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

Hope this helps!