Help Wizard

Step 1


1 song

1 song

Lately spotify plays one song then stops, i cant play another cause it tells me i need premium if i want ad free music? The app has been down for 10 + hours on my phone.  Then other times it plays 30 seconds of a song then stops..mmkaay.  hey its free music, ill just redownload pandora for when im at work and spotify on my ps4.  As much as pandora is not even on spotifys level.  

1 Reply

Hey there!


I hope you are doing well. Here are a few solutions:


1. Check and make sure you have an internet connection or if it is able to use cellular data when there is no internet connection.

2. Try uninstalling the app and reinstalling. 


I hope this helps! Let me know! 

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