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All tracks deleted after crash on android 5

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All tracks deleted after crash on android 5

user-removed
Not applicable
I am premium user and after a crash caused by the instabillity of Android 5.0.1 all my spotify tracks are deleted and I habe to redownload them all.
Would somebody hell me to fix this please?
2 ACCEPTED SOLUTIONS

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Solution!

Re: All tracks deleted after crash on android 5

Daniel
Community Legend

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved.

[GUIDE] How to fix common issues for Spotify on Android


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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Solution!

Re: All tracks deleted after crash on android 5

user-removed
Not applicable

Thank you very much. At the moment it works. hope it will stay stable.

 

View solution in original post

4 Replies

Re: All tracks deleted after crash on android 5

user-removed
Not applicable
I'm sorry for my autocorrect.
Solution!

Re: All tracks deleted after crash on android 5

Daniel
Community Legend

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved.

[GUIDE] How to fix common issues for Spotify on Android


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

Solution!

Re: All tracks deleted after crash on android 5

user-removed
Not applicable

Thank you very much. At the moment it works. hope it will stay stable.

 

View solution in original post

Re: All tracks deleted after crash on android 5

user-removed
Not applicable
Okay didnt work tried the guide twice and there are still some Kind of crashes Mike no reaction and after that all tracks are deleted.
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