Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have the same issue with Android Auto via bluetooth on a Nexus 5X running Android 7.1. It is very frustrating.
I have this problem too (VW Passat 2016, Samsung Galaxy S6). I can confirm it works perfectly in Google Play Music (albums do play in the correct order).
I haven't tested the voice command in a while but am assuming it still doesn't work but with one of the recent updates of Android Auto it added an alphabetization option when browsing albums in your library so that you can select an album much more easily now. When you go into your library and the list of albums there is a letter A in the top right, if you press that it brings up the alphabet and then you press the letter that album you want to listen to starts with and then it should be in there with the other albums that start with the same letter.
Seems like it has been fixed in 7.2.0. I'm a premium user and whenever I ask "play the dark side of the moon by pink floyd" I get the proper queue: "Speak To Me", "Breathe", "On The Run", "Time", "The Great Gig In The Sky"...
Yes! I can confirm that it indeed now works correctly with Spotify 7.2.x!
Thanks, Spotify! What took you so long?
Doesn't seem fixed to me. I haven't tried using my voice to queue up an album but I selected the artist Microwave this morning and it played the album I have in my library Stovall in the wrong order.
Edit: OK, so it works if I select an album, but that's ridiculous. Why would it assume that I want to shuffle an artist's work when I select the artist? It should play everything in order, just like it does in the app.
Not solved, problem still exists on Android 5.1.1 with Spotify 7.6.0.1219 and Android Auto 2.1.704903-release.
I've found out that when you start an album from your recently listened list it plays in correct order. When you play it via Google Voice it plays in correct order.
But when you play it from your library it plays in wrong order.
Could someone confirm?
I'm having this issue and is very annoying. I'm selecting the album from my library and it gets queued unordered. I hope someone fix this. I think it works by voice command but recently I've been using the menu because my phone is in spanish and it doesn't recognize names in english very well.
I also suffer this problem (Skoda Rapid, built in Android Auto).
By selecting on the display the tracks play as they want and not by the original order.
Very annoying...
We all have this problem. Vote this:
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…