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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

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544 replies

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Manche lieder werden nicht gefunden

Hallo LeuteIch war letztens in Belgien bei meiner Familie. Mein cousin nutzt spotify und ich wollte ihn auf sein handy paar deutschrap lieder zeigen,die es bei sein spotify account nicht gab,wobei es aber bei mein deutschen ACC gibt.Hat da jemand ein...

Newbie

Hallo Leute Ich war letztens in Belgien bei meiner Familie. Mein cousin nutzt spotify und ich wollte ihn auf sein handy paar deutschrap lieder zeigen,die es bei sein spotify account nicht gab,wobei ...

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Superuser Contribution Music stops playing once you exit app

I never had this issue before. I used to be able to use other apps and send email while listening to music on the app. Now when I play music and exit the app to use another app seconds later the music stops playing. When I go back to the Spotify app ...

Casual Listener

I never had this issue before. I used to be able to use other apps and send email while listening to music on the app. Now when I play music and exit the app to use another app seconds later the musi...

Sexyhazeleyes

Casual Listener

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2 replies

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cant logg in on Spotify

when i try to logg in to Spotify using my iphone it says u have to go online to use Spotify. then i can press no or connect. but then nothing happends after o pres connect. have workt before and now after the payment has went thrue nothing works. hel...

Newbie

when i try to logg in to Spotify using my iphone it says u have to go online to use Spotify. then i can press no or connect.  but then nothing happends after o pres connect. have workt before an...

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Playback stops randomly & App is unresponsive

I'm on Android 7.0 and Spotify V8.4.19.792 I've been having random crashes in the Spotify App for Android. What happens is that songs will all of a sudden stop playing when listening to music (either while listening normally or skipping tracks) and t...

Newbie

I'm on Android 7.0 and Spotify V8.4.19.792   I've been having random crashes in the Spotify App for Android. What happens is that songs will all of a sudden stop playing when listening to...

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play spotify in my car

i want to play spotify in my car but that doesn't work. only when i put it offline modus. before i had google play music and i had no problems. also it doesn't play with a headphone

Newbie

i want to play spotify in my car but that doesn't work. only when i put it offline modus. before i had google play music and i had no problems. also it doesn't play with a headphone

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Offline modus,all my download songs deleted

Hey Jedes mal wenn ich in den offline Modus gehe, sind alle meine Songs die ich gedownloaded habe nicjtmehr gedownloaded. Und die gespeicherten Lieder der letzten Woche sind ganz weg. Kann mir jemand helfen?

Newbie

Hey 🙂 Jedes mal wenn ich in den offline Modus gehe, sind alle meine Songs die ich gedownloaded habe nicjtmehr gedownloaded.   Und die gespeicherten Lieder der letzten Woche sind ganz weg.&nbs...

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How can i refresh my welcome mix or use daily mix

- I have been a premium member for a month and my welcome mix always self-refresh with new songs but it has been for a week. There's nothing refreshing. - I tried to use daily mix instead. But it's show up like this. So i tried to find a heart icon o...

Casual Listener

- I have been a premium member for a month and my welcome mix always self-refresh with new songs but it has been for a week. There's nothing refreshing.   - I tried to use daily mix instead. B...

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Sound sizzling

I've got samsung note 5 with android 7.0 . My spotify app is 8.4.19.782 armV7. I'm premium user. My problem is when screen turns off sound begins to sizzle.. When I turn on the screen and listen same part of the song again, it seems normal.

Newbie

I've got samsung note 5 with android 7.0 . My spotify app is 8.4.19.782 armV7. I'm premium user. My problem is when screen turns off sound begins to sizzle.. When I turn on the screen and listen same...

Joe

Community Legend

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1 replies

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Spotify minimizado não conclui musica

Desde que eu atualizei o Spotify ontem, ele não permite que a música seja concluída com o app minimizado. É tocada um minuto de qualquer música e fecha o aplicativo.Se eu escuto a música com a tela do Spotify aberta, a música toca inteira.Tenho um An...

Newbie

Desde que eu atualizei o Spotify ontem, ele não permite que a música seja concluída com o app minimizado. É tocada um minuto de qualquer música e fecha o aplicativo. Se eu escuto a música com a...

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Putting Playlist on Android Desktop

I am part of my wife's "Family" account. We have the same version of Spotify (8.4.19.792). She has the ability to add a Playlist to her Android desktop, however I don't. Why is this?

Newbie

I am part of my wife's "Family" account.  We have the same version of Spotify (8.4.19.792).  She has the ability to add a Playlist to her Android desktop, however I don't.   Why is t...

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Solved!! How Do you Close the Spotify Android Mobile App

There use to be an obvious way to either close the mobile android app or to sign out. Now there is neither. There seems purposeful and quite unnecessarily controlling.

Casual Listener

There use to be an obvious way to either close the mobile android app or to sign out. Now there is neither. There seems purposeful and quite unnecessarily controlling.

zenerbufen

Casual Listener

32545 Views

5 replies

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Can't edtit playlists

Hey guys,my problem is that for about a week now i can't delete playlists or remove a song from a playlist or put a new song in a playlist. For example:If I try to remove a song from a playlist nothing happens after i click on "remove song". The same...

Casual Listener

Hey guys, my problem is that for about a week now i can't delete playlists or remove a song from a playlist or put a new song in a playlist. For example:If I try to remove a song from a playlist not...

Lucamosca98

Casual Listener

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1 replies

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Solved!! I can't download playlists to offline!

Hi, I'm about to throw Spotify away, far, far away.. Just until now I have been able to download music in my playlist to access them offline. And now that is impossible for some reason. Some wise bird told me to change the place in witch Spotify save...

Casual Listener

Hi,    I'm about to throw Spotify away, far, far away..   Just until now I have been able to download music in my playlist to access them offline. And now that is impossible f...

danoabramo

Casual Listener

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4 replies

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Spotify Downloading Entire Library Over Cellular Data

Hi, I just noticed that Spotify was attempting to download my entire library of saved songs (over 2,000 songs) over cellular data. I have "download over cellular data" turned off (was always turned off). The even weirder part is that the songs it's t...

Casual Listener

Hi,   I just noticed that Spotify was attempting to download my entire library of saved songs (over 2,000 songs) over cellular data. I have "download over cellular data" turned off (was always...

Joe

Community Legend

800 Views

3 replies

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Spotify keeps skipping on my android phone

Is there a fix for this if not I'm going to cancel

Newbie

Is there a fix for this if not I'm going to cancel

Joe

Community Legend

473 Views

2 replies

0 likes

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Spotify Skips Like a CD

Every song goes in and out, its not my cables

Newbie

Every song goes in and out, its not my cables

Joe

Community Legend

445 Views

1 replies

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Offline songs

Guten TagIch besitze ein Mobile Abo mit Begrenztem Traffic. Deshalb habe ich eine Playlist gedownloadet um kein Traffic zu benutzen.Wenn mein Tradic aufgebraucht ist, reduziert sich meine Mobile-Geschwindigkeit. Nun war es soweit und meine Offlinepla...

Newbie

Guten Tag Ich besitze ein Mobile Abo mit Begrenztem Traffic. Deshalb habe ich eine Playlist gedownloadet um kein Traffic zu benutzen. Wenn mein Tradic aufgebraucht ist, reduziert sich meine Mobile...

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Music keeps shorting out for a small amount of time during songs

Hey, so this has been happening for a few days now. Everytime i go to listen to music the song will become distorted for a couple of seconds then go back to normal, it happens with headphones amd without. Please help me solve this, and i have unistal...

Newbie

Hey, so this has been happening for a few days now. Everytime i go to listen to music the song will become distorted for a couple of seconds then go back to normal, it happens with headphones amd wit...

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Shuting down on samsung S8

It keeps shutting down all the time. I have a Samsung galaxy S8. Anybody knows why?

Newbie

It keeps shutting down all the time. I have a Samsung galaxy S8. Anybody knows why?

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