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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108570 Views

26 replies

3 likes

  • 108570 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

219146 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 219146 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

574420 Views

79 replies

3 likes

  • 574420 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472657 Views

577 replies

40 likes

Account
Free
  • 472657 Views
  • 577 replies
  • 40 likes

Spotify keep pausing randomly

I am using s7 edge for the Spotify. it was fine in the past few months, but it recently keeps pausing every 150-180 seconds. I tried to re-install it but it doesn't work at all. the problem only happens on my phone, not in my MacBook

Newbie

I am using s7 edge for the Spotify. it was fine in the past few months, but it recently keeps pausing every 150-180 seconds. I tried to re-install it but it doesn't work at all. the problem only happ...

Joe

Community Legend

891 Views

3 replies

0 likes

  • 891 Views
  • 3 replies
  • 0 likes

Spotify logged me and I cannot get back in. (Offline mode)

Hello, Twice in the last three weeks, Spotify has randomly decided to log me out (not sure as to why as it just shows the login screen on launch) and it is impossible to get back in. Since I have Spotify premium, I always keep my phone in offline mod...

Casual Listener

Hello,   Twice in the last three weeks, Spotify has randomly decided to log me out (not sure as to why as it just shows the login screen on launch) and it is impossible to get back in. Since I...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Music being deleted

Hi,This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloaded 3 albums from the Underachievers and today I have j...

Newbie

Hi, This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloade...

LucasMusic001

Newbie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Download does not work over wi-fi - only over cellular

Hi all. Really annoying problem on my android Pixel running android 8.0.0 It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but never gets anywhere/starts. Then if I turn on the option to 'downloa...

Regular

Hi all.   Really annoying problem on my android Pixel running android 8.0.0   It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but...

Bigbob666

Regular

1205 Views

3 replies

0 likes

  • 1205 Views
  • 3 replies
  • 0 likes

Borro canciones y sigue creciendo los datos

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados.¿Por que puede ser?

Newbie

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados. ¿Por que puede ser?

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Superuser Contribution Collaborative Playlist not working

Hi, I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shared link, but when search a music and select the option "Ad...

Casual Listener

Hi,  I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shar...

797 Views

0 replies

3 likes

  • 797 Views
  • 0 replies
  • 3 likes

My downloads disappear

Hy,Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downloaded and those I don't. My playlist doesn't delete hi...

Casual Listener

Hy, Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downlo...

danils

Casual Listener

949 Views

2 replies

2 likes

  • 949 Views
  • 2 replies
  • 2 likes

Download music disappears

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is his still a problem, I have tried EVERYTHING recommen...

Casual Listener

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is hi...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Solved!! Not playing the next song

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline. I have already uninstalled, clear the cache and tried to play the playlists on the wifi and 4G Nothi...

Newbie

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline.   I have already uninstalled, clear t...

Joe

Community Legend

2386 Views

1 replies

0 likes

  • 2386 Views
  • 1 replies
  • 0 likes

Offline songs don't play when network is not available

Hi,I have been using Spotify with premium for about 2 years now.I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situation in a city). So here it is, I am aware that the song ...

Casual Listener

Hi, I have been using Spotify with premium for about 2 years now. I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situa...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Android auto only shuffle

Hi, I'm using spotify premium on a 2017 skoda octavia via android car. The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle.Is this a known bug? I can not find how to play disk tracks in order ... The ...

Casual Listener

Hi, I'm using spotify premium on a 2017 skoda octavia via android car.   The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle. Is this a known...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

I just paid. Why does it keep saying I need premium.

I paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem.

Casual Listener

I  paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem. 

LaNiyah23

Casual Listener

446 Views

2 replies

0 likes

  • 446 Views
  • 2 replies
  • 0 likes

Solved!! Android Auto doesn't work in offline mode

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only the downloaded songs. I have to pay for my data by th...

Casual Listener

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only th...

zer0three

Newbie

6397 Views

3 replies

0 likes

  • 6397 Views
  • 3 replies
  • 0 likes

There isnt playlists on my home page

I started the app and my home page gave me an error.There isnt playlists or another things in my home page.Please help me.

Casual Listener

I started the app and my home page gave me an error.There isnt playlists or another things  in my home page.Please help me.

Joe

Community Legend

754 Views

5 replies

0 likes

  • 754 Views
  • 5 replies
  • 0 likes

Download de lista de reprodução foi cancelado

Prezados, Tenho tido problemas com o download de músicas em meu dispositivo Android.Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado inesperadamente (a chave de download foi para o lado esquer...

Newbie

Prezados,  Tenho tido problemas com o download de músicas em meu dispositivo Android. Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Playlist

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Android)

Newbie

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Androi...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Erro na reprodução das playlists

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?!Bom dia

Newbie

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?! Bom dia 

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Solved!! Help to delete the loading playlist please

The loading thingy can't be selected to delete , any solutions ? 

Visitor

The loading thingy can't be selected to delete , any solutions ?  

Joe

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

How do I remove a currently playing song from a currently playing playlist?

Hi! I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit. For instance my current "Fantasy" playlist where I collected all sorts of soundtracks from games and movies to use as backg...

Newbie

Hi!   I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit.   For instance my current "Fantasy" playlist where I col...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Solved!! Spotify and Volume Boosters

Ok, so here goes. I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continue to pay $120 a year for something that doesn't work right? ...

Regular

Ok, so here goes.   I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continu...

Tunetan

Casual Listener

136950 Views

12 replies

1 likes

  • 136950 Views
  • 12 replies
  • 1 likes