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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120353 Views

27 replies

4 likes

  • 120353 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242735 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242735 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

604115 Views

79 replies

3 likes

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  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496878 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Only 10GB available on SDCard Storage

HI I am using Samsung Galaxy S8+ with a 64GB memory sdcard.on the Storage of the Spotify. it only show available 10GB available but the Total show the correct capacity of 59.5GB after format my sdcard have over 49GB of free storage... please help...i...

Casual Listener

HI I am using Samsung Galaxy S8+ with a 64GB memory sdcard. on the Storage of the Spotify.  it only show available 10GB available but the Total show the correct capacity of 59.5GB after format...

nicekit

Casual Listener

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

notificacion desaparece

Buen día, tengo un detalle con el panel de notificacion cuando dejo de reporducir la musica por unos minutos, el panel de la musica desaparece y tengo que volver abrir la aplicacion para poder reproducir, en vez de solo desplazar la barra de notifica...

Newbie

Buen día, tengo un detalle con el panel de notificacion cuando dejo de reporducir la musica por unos minutos, el panel de la musica desaparece y tengo que volver abrir la aplicacion para poder reprod...

934 Views

0 replies

2 likes

  • 934 Views
  • 0 replies
  • 2 likes

[Android] Playlist update notifications not turning off

For the latest version of premium Spotify on Android on my Galaxy S8 I am having issues with unwanted push notifications. In settings within the app I have gone to the notifications menu and turned off push and email notifications for every option av...

Newbie

For the latest version of premium Spotify on Android on my Galaxy S8 I am having issues with unwanted push notifications. In settings within the app I have gone to the notifications menu and turned o...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
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Solved!! I can't play, my playlists on android

This might be a stupid question, but on Android, there's no play button on the playlists. Whenever I press shuffle play, it just shows other tracks from the first artist on that playlist. It never plays the songs on that playlist. On PC, there is a p...

Casual Listener

This might be a stupid question, but on Android, there's no play button on the playlists. Whenever I press shuffle play, it just shows other tracks from the first artist on that playlist. It nev...

Joe

Community Legend

2204 Views

2 replies

0 likes

  • 2204 Views
  • 2 replies
  • 0 likes

not playing all the music in my playlist

I have the problem that a lot of music can't be played on my android. It is all random numbers that can't play and I've downloaded them all.I have premium and already deleted and installed Spotify again but then nothing changed. Can someone help me?

Newbie

I have the problem that a lot of music can't be played on my android.  It is all random numbers that can't play and I've downloaded them all. I have premium and already deleted and installed S...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

[ANDROID] I cannot play certain song on spotify on ny mobile

Hi everyone, it's been a few days since I cannot play certain sings like Frank ocean's albums, I click on the song but nothing happens, If i am playing another song that song suddenly stops, I have tried removing the app and installing it again but n...

Newbie

Hi everyone, it's been a few days since I cannot play certain sings like Frank ocean's albums, I click on the song but nothing happens, If i am playing another song that song suddenly stops, I have t...

NelioJ23

Newbie

707 Views

2 replies

3 likes

  • 707 Views
  • 2 replies
  • 3 likes

Sound is way too low with Spotify on Android connected to Uconnect Bluetooth

Hello, I have been having this problem ever since I signed up for Spotify. No matter what I try I have to turn the volume up to the highest to hear my sounds in my vehicle. I just purchased a new phone a few weeks ago and installed Spotify. I connect...

Newbie

Hello,   I have been having this problem ever since I signed up for Spotify.  No matter what I try I have to turn the volume up to the highest to hear my sounds in my vehicle.  I jus...

509 Views

0 replies

0 likes

  • 509 Views
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Place of SD card on Android

Hello. I do not know on the phone. My smartphone is not the best, I'm a premium user. I would like to know how much memory the application occupies if it has the maximum number of tracks? And do they occupy a lot of space? Please help me

Newbie

Hello. I do not know on the phone. My smartphone is not the best, I'm a premium user. I would like to know how much memory the application occupies if it has the maximum number of tracks? And do they...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
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Spotify uses mobile data even though it is disabled?!

Hi, Ive got a Problem with my Spotify app on Android. It downloads offline Songs via mobile data even though i disabled that in the settings. Nearly killed all my mobile traffic... Anyone got an idea why that happens? Thank you!

Newbie

Hi,   Ive got a Problem with my Spotify app on Android. It downloads offline Songs via mobile data even though i disabled that in the settings. Nearly killed all my mobile traffic... Anyone go...

frap_gadz

Regular

954 Views

2 replies

2 likes

  • 954 Views
  • 2 replies
  • 2 likes

Bug or coincident?

It was yesterday, 8. October.2017 at around 21.00 I had a new ablum ("Thank You" from Meghan Trainor) added at around 11.00 in my B.E.A.M.E.R Playlist (164 songs). Then I started it ~21.00 and the playlist was in shuffle mode. But all of the Meghan T...

Regular

It was yesterday, 8. October.2017 at around 21.00   I had a new ablum ("Thank You" from Meghan Trainor) added at around 11.00 in my B.E.A.M.E.R Playlist (164 songs). Then I started it ~21.00 a...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

App downloading over mobile when "Download using cellular" is off.

I have an issue with the Spotify app for android whereby the songs in my offline playlists are being synced using mobile data despite the "Download using cellular" option being off. What I believe is happening is that the app begins the download over...

Regular

I have an issue with the Spotify app for android whereby the songs in my offline playlists are being synced using mobile data despite the "Download using cellular" option being off.   Wha...

468 Views

0 replies

0 likes

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Spotify won't download songs or playlists on wifi, only cellular.

Hello. I haven't had any issues using spotify previously but starting today, I do. On my mobile device (Glalaxy S8), I enable the download toggle for my song library so that I may listen to my music offline. However, all this seems to do is create a ...

Newbie

Hello. I haven't had any issues using spotify previously but starting today, I do. On my mobile device (Glalaxy S8), I enable the download toggle for my song library so that I may listen to my music ...

2160 Views

0 replies

6 likes

  • 2160 Views
  • 0 replies
  • 6 likes

Rewind/Fast forward with Android Auto

Is there a way to fast forward or rewind in Android Auto? I missed part of a song because it was still playing while a text message was read and I tried to rewind it by holding down the previous button. Instead of rewinding, it just went back a few s...

Roadie

Is there a way to fast forward or rewind in Android Auto? I missed part of a song because it was still playing while a text message was read and I tried to rewind it by holding down the previous butt...

Xenzu

Newbie

8718 Views

7 replies

14 likes

  • 8718 Views
  • 7 replies
  • 14 likes

Não consigo acessar a opção de armazenamento em micro sd

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Então percebi que a opção armazenamento em micro SD havia sum...

Newbie

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão  micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Entã...

Jkjoao

Newbie

1032 Views

1 replies

1 likes

  • 1032 Views
  • 1 replies
  • 1 likes

Will not play songs on my playlist

I am on a Galaxy S7, but when I press "Shuffle Play", Spotify picks a song that are not on my playlist. I can be sure of this because it is a 7 song playlist. I can turn off shuffle, but it is still a freaking pain in the a*s! Why can we not just pic...

Visitor

I am on a Galaxy S7, but when I press "Shuffle Play", Spotify picks a song that are not on my playlist.  I can be sure of this because it is a 7 song playlist.  I can turn off shuffle, but ...

Joe

Community Legend

599 Views

3 replies

0 likes

  • 599 Views
  • 3 replies
  • 0 likes

Unable to login. Spotify was set offline in cell phone.

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should connect to the internet. My cellphone is online but...

Casual Listener

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should ...

Joe

Community Legend

749 Views

3 replies

0 likes

  • 749 Views
  • 3 replies
  • 0 likes

Spotify stops in background!!!!

Hey guys, so im listening to spotify and then I want to go on another app (like Clash Royale) and then spotify just stops!!!! Its so frustrating. I have premium, with my Galaxy S6 Edge, Android 6.1

Casual Listener

Hey guys, so im listening to spotify and then I want to go on another app (like Clash Royale) and then spotify just stops!!!! Its so frustrating. I have premium, with my Galaxy S6 Edge, Android 6.1

Digo001

Newbie

63142 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

Can't find any of my playlists after refreshing premium subscription

I got a new phone and had to re pay for my premium spotify. I've tried logging back in with fb and regularly and my old playlists from when before I had premium like a year ago is all thats showing up

Newbie

I got a new phone and had to re pay for my premium spotify. I've tried logging back in with fb and regularly and my old playlists from when before I had premium like a year ago is all thats showing up

Joe

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
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Album artwork missing for local files

I've recently downloaded 4 songs from Soundcloud and transferred them to Spotify. The album artwork shows up on the desktop version of Spotify but the album artwork is missing on my Galaxy S6. What is the solution to my problem?

Newbie

I've recently downloaded 4 songs from Soundcloud and transferred them to Spotify.  The album artwork shows up on the desktop version of Spotify but the album artwork is missing on...

Joe

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Crash when attempting to share a song

This has just started happening recently on Android - the app will crash anytime I try to share a song (from the three-dot menu, tap share, and the app will crash/restart). This means I can't share songs, obviously, and is very annoying. Already trie...

Casual Listener

This has just started happening recently on Android - the app will crash anytime I try to share a song (from the three-dot menu, tap share, and the app will crash/restart). This means I can't share s...

Joe

Community Legend

2392 Views

2 replies

5 likes

  • 2392 Views
  • 2 replies
  • 5 likes