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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116618 Views

27 replies

4 likes

  • 116618 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234502 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234502 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594857 Views

79 replies

3 likes

  • 594857 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

488077 Views

581 replies

42 likes

Account
Free
  • 488077 Views
  • 581 replies
  • 42 likes

Solved!! downloaded to play offline

I downloaded the app on my phone but do I need to be a premium member to get spotify offline with music I have downloaded with the trial? I am going where there is no internet and would like to play music.

Newbie

I downloaded the app on my phone but do I need to be a premium member to get spotify offline with music I have downloaded with the trial?  I am going where there is no internet and would like to...

jsannn

Community Legend

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

i am not abroad

im using samsung s7 i havent gone abroad and it says im abroad and i cant access my app on my phone.

Casual Listener

im using samsung s7  i havent gone abroad and it says im abroad and i cant access my app on my phone.

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Aucun espace de stockage trouvé

Bonjour,lorsque je lance mon application Spotify, l'image reste grise et je reçois une notification me disant "aucun espace de stockage trouvé"Quelqu'un pourrait m'aider à remédier à ce probleme svp car je ne peux plus écouter de musique

Newbie

Bonjour,lorsque je lance mon application Spotify, l'image reste grise et je reçois une notification me disant "aucun espace de stockage trouvé" Quelqu'un pourrait m'aider à remédier à ce probleme sv...

MonsieurDed

Newbie

4967 Views

7 replies

1 likes

  • 4967 Views
  • 7 replies
  • 1 likes

Import Option/ Opção de Importar

Hello, I saw some similar topics but none with adequate answers. I would like to know how to enable the option to import songs directly from the Android phone without the use of a Desktop, as my friends do. In their settings there appears an "Import"...

Casual Listener

Hello, I saw some similar topics but none with adequate answers. I would like to know how to enable the option to import songs directly from the Android phone without the use of a Desktop, as my frie...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

BANKS not playing on Xperia

Anything by the artist Banks isn't playing on my phone, even after logging out and uninstalling. Still able to listen on desktop though. Any suggestions?

Newbie

Anything by the artist Banks isn't playing on my phone, even after logging out and uninstalling. Still able to listen on desktop though. Any suggestions?

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Can't hide album radios from recently played, tried everything

I've tried literally everything, but my recently played still shows album radios. I've tried deleting cache (from the app's own settings, my phone's settings and also manually while my phone is plugged to my laptop), the whole app, deleting my user f...

Newbie

I've tried literally everything, but my recently played still shows album radios.   I've tried deleting cache (from the app's own settings, my phone's settings and also manually while my phone...

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Equalizador

De uma hora pra outra o equalizador sumiu do menu de configurações,já instalei novamente e continua a ficar sem essa função

Newbie

De uma hora pra outra o equalizador sumiu do menu de configurações,já instalei novamente e continua a ficar sem essa função

Margonari11

Newbie

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Google assistant pops up; songs skip forward midsong while listening on headset

Songs skip every few seconds while walking on a Note 4. Even with screen off. Using 3.5 jack with a splitter. Google assistant pops up over and over.

Newbie

Songs skip every few seconds while walking on a Note 4. Even with screen off.  Using 3.5 jack with a splitter.   Google assistant pops up over and over.

378 Views

0 replies

1 likes

  • 378 Views
  • 0 replies
  • 1 likes

My Discover reccomendations dissapeared

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank & wiped clean...why did this occur? I tried to do a re...

Roadie

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank &am...

aurorasz

Regular

1252 Views

7 replies

0 likes

  • 1252 Views
  • 7 replies
  • 0 likes

Cant download songs on my wifi

i have a premium account, and for a long time now downloading my songs on my phone worked just fine. lately though, it wont download anymore. it says 0 of 1751 or 1 of 1751 downloaded and stays like that. i checked, it doesnt draw any data so it isnt...

Newbie

i have a premium account, and for a long time now downloading my songs on my phone worked just fine. lately though, it wont download anymore. it says 0 of 1751 or 1 of 1751 downloaded and stays like ...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Storage

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. So I went back into Spotify and my music was not dow...

Casual Listener

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. S...

busyb16

Casual Listener

1071 Views

3 replies

1 likes

  • 1071 Views
  • 3 replies
  • 1 likes

Unfixable lag ruining my life

I've been a Spotify premium subscriber for over a year now and for the past few months I've suffered from a consistent, annoyingly specific problem that customer support nor the internet has been able to help me with. The problem is that there is a c...

Casual Listener

I've been a Spotify premium subscriber for over a year now and for the past few months I've suffered from a consistent, annoyingly specific problem that customer support nor the internet has been abl...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

I am having problems playing certain artists on my phone. Can anyone help?

I am having problems playing certain artists on my phone. I have a premium account and it works fine on my computer. However, when I try and play it on my phone it will not play. I checked with my friends account and his was working fine.

Newbie

I am having problems playing certain artists on my phone. I have a premium account and it works fine on my computer. However, when I try and play it on my phone it will not play. I checked with my fr...

414 Views

0 replies

1 likes

  • 414 Views
  • 0 replies
  • 1 likes

Saved songs missing but show as saved when I browse

I have around 800 saved songs which I download to my Android phone (s7). Recently I noticed that the list was really small and it kept playing old songs over and over. So I checked and there's only probably 100 songs on my saved list.I 'filtered' for...

Casual Listener

I have around  800 saved songs which I download to my Android phone (s7). Recently I noticed that the list was really small and it kept playing old songs over and over. So I checked and there's ...

Wfaz

Casual Listener

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Solved!! 80% of skrillex songs wont play, downloaded or streamed.

For some reason, i cant play the whole recess album by skrillex and plenty of other songs. Everything else seems fine, i even streamed it on windows 10 and its all good. It just wont play on my android. Any solutions?

Casual Listener

For some reason, i cant play the whole recess album by skrillex and plenty of other songs. Everything else seems fine, i even streamed it on windows 10 and its all good. It just wont play on my andro...

Plastikk

Music Fan

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes

Camera ratio is incorrect when scanning a code

I have a OnePlus 5, which has a 3:4 camera ratio by default. When I try to scan a code, the view gets stretched. I believe it's stretching 3:4 into 9:16, but I could be wrong. This is usually not a problem for most people because most phones have cam...

Casual Listener

I have a OnePlus 5, which has a 3:4 camera ratio by default. When I try to scan a code, the view gets stretched. I believe it's stretching 3:4 into 9:16, but I could be wrong. This is usually not a p...

613 Views

0 replies

0 likes

Android
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Solved!!Superuser Contribution App crashes since early July

I bought a Moto G5 in April and the Spotify app started crashing in early July. I thought there could be a problem with the Waze integration, so I uninstalled that app but Spotify keeps crashing. I've uninstalled and reinstalled the app multiple time...

Casual Listener

I bought a Moto G5 in April and the Spotify app started crashing in early July. I thought there could be a problem with the Waze integration, so I uninstalled that app but Spotify keeps crashing. &n...

DarrenO

Casual Listener

1002 Views

4 replies

0 likes

  • 1002 Views
  • 4 replies
  • 0 likes

Earpiece and microphone not working

Recently I have been able to pinpoint the Spotify app as causing my Pixel phone to loose ability to use microphone and earpiece. I've tried reinstalling and the app is up to date as well as the phone. Does anyone have any ideas as to why this is happ...

Newbie

Recently I have been able to pinpoint the Spotify app as causing my Pixel phone to loose ability to use microphone and earpiece. I've tried reinstalling and the app is up to date as well as the phone...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

No tengo mis canciones!

Hola! Resulta que había descargado varios música de varios artistas, y al otro día boom! Solo tengo los artistas pero las canciones en gris, y listas para volver a descargar! Esta situación ya se viene repitiendo seguido y ya nose que hacer! Reinstal...

Newbie

Hola! Resulta que había descargado varios música de varios artistas, y al otro día boom! Solo tengo los artistas pero las canciones en gris, y listas para volver a descargar!  Esta situación ya ...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

I can't take notification from followed Artists. / Takip ettiğim sanatçılardan bildirim alamıyorum.

I can't take notification from followed Artists.In my profile , notifications are open. Takip ettiğim sanatçılardan bildirim alamıyorum. Hatta Spotify'dan hiç bildirim gelmiyor. Profil ayarlarımda bildirimler açık.

Visitor

I can't take notification from followed Artists.In my profile , notifications are open.   Takip ettiğim sanatçılardan bildirim alamıyorum. Hatta Spotify'dan hiç bildirim gelmiyor. Profil ayarl...

user-removed

Not applicable

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes