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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114890 Views

27 replies

4 likes

  • 114890 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231041 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231041 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590258 Views

79 replies

3 likes

  • 590258 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485004 Views

580 replies

42 likes

Account
Free
  • 485004 Views
  • 580 replies
  • 42 likes

Crash when attempting to share a song

This has just started happening recently on Android - the app will crash anytime I try to share a song (from the three-dot menu, tap share, and the app will crash/restart). This means I can't share songs, obviously, and is very annoying. Already trie...

Casual Listener

This has just started happening recently on Android - the app will crash anytime I try to share a song (from the three-dot menu, tap share, and the app will crash/restart). This means I can't share s...

Joe

Community Legend

2357 Views

2 replies

5 likes

  • 2357 Views
  • 2 replies
  • 5 likes

Stops working

When I put on my music and I exit out of the app, I go to a new one and my music stops. The notification thing goes away, the lock screen thing goes away, it shuts off completely. I have an LG. How do I fix this?

Newbie

When I put on my music and I exit out of the app, I go to a new one and my music stops. The notification thing goes away, the lock screen thing goes away, it shuts off completely. I have an LG. How d...

Joe

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Bluetooth streaming problems - BMW

So, I'm having a new problem in my car (BMW F20 LCI) when listening to music.Connect my phone and everything works just fine. Music plays as it should until I get a phone call, when the phonecall ends the music will not start playing again. In the Sp...

Regular

So, I'm having a new problem in my car (BMW F20 LCI) when listening to music. Connect my phone and everything works just fine.   Music plays as it should until I get a phone call, when the ...

889 Views

0 replies

1 likes

  • 889 Views
  • 0 replies
  • 1 likes

Ability to see which of my playlists a song is in

I am using Spotify on a Samsung S7 with an additional SD Card (which is also the location for my Spotify Downloads). Regularly the App lost my downloads and switch bach the internal storage within the configuration. I am not sure whats triggers this ...

Newbie

I am using Spotify on a Samsung S7 with an additional SD Card (which is also the location for my Spotify Downloads).   Regularly the App lost my downloads and switch bach the internal storage ...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Solved!! Changing downloaded music quality.

Hello. All my music is downloaded on normal quality. I have premium, how can I change the quality to high or extreme. Thanks Preshfoof

Visitor

Hello.    All my music is downloaded on normal quality.  I have premium,  how can I change the quality to high or extreme.   Thanks   Preshfoof

InfusionGB

Roadie

4052 Views

1 replies

0 likes

  • 4052 Views
  • 1 replies
  • 0 likes

What is this?

What is this and why is it blocking my songs?

Casual Listener

What is this and why is it blocking my songs?

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Save songs and albums separately

Prior to today, when I saved a song it could be found under "library- songs" and when I saved an album it could be found under "library - albums". Today, when I save a song, the album (with just that one song) is added to "library - album", and when ...

Casual Listener

Prior to today, when I saved a song it could be found under "library- songs" and when I saved an album it could be found under "library - albums". Today, when I save a song, the album (with just that...

cctomob

Newbie

5325 Views

6 replies

10 likes

  • 5325 Views
  • 6 replies
  • 10 likes

Spotify downloads all of my songs again

I have Spotify Premium and both streaming and download quality is set to extreme quality.For some strange reason the Spotify app on my Samsung phone starts to download all of my songs again. I turned the phone from flight mode back on to normal mode ...

Visitor

I have Spotify Premium and both streaming and download quality is set to extreme quality. For some strange reason the Spotify app on my Samsung phone starts to download all of my songs again. I turn...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Sharing songs on messenger and sharingplaylist

Hey. When I try to share songs on messenger, it shows up as a sample of a few seconds. Is it not possible to share a direct song link anymore?Is it possible to share a playlist where we can be more than one who is able to add songs to the list?

Casual Listener

Hey.   When I try to share songs on messenger, it shows up as a sample of a few seconds. Is it not possible to share a direct song link anymore? Is it possible to share a playlist where we ca...

Ferum

Casual Listener

2807 Views

2 replies

1 likes

  • 2807 Views
  • 2 replies
  • 1 likes

Solved!! downloaded to play offline

I downloaded the app on my phone but do I need to be a premium member to get spotify offline with music I have downloaded with the trial? I am going where there is no internet and would like to play music.

Newbie

I downloaded the app on my phone but do I need to be a premium member to get spotify offline with music I have downloaded with the trial?  I am going where there is no internet and would like to...

jsannn

Community Legend

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

i am not abroad

im using samsung s7 i havent gone abroad and it says im abroad and i cant access my app on my phone.

Casual Listener

im using samsung s7  i havent gone abroad and it says im abroad and i cant access my app on my phone.

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Aucun espace de stockage trouvé

Bonjour,lorsque je lance mon application Spotify, l'image reste grise et je reçois une notification me disant "aucun espace de stockage trouvé"Quelqu'un pourrait m'aider à remédier à ce probleme svp car je ne peux plus écouter de musique

Newbie

Bonjour,lorsque je lance mon application Spotify, l'image reste grise et je reçois une notification me disant "aucun espace de stockage trouvé" Quelqu'un pourrait m'aider à remédier à ce probleme sv...

MonsieurDed

Newbie

4960 Views

7 replies

1 likes

  • 4960 Views
  • 7 replies
  • 1 likes

Import Option/ Opção de Importar

Hello, I saw some similar topics but none with adequate answers. I would like to know how to enable the option to import songs directly from the Android phone without the use of a Desktop, as my friends do. In their settings there appears an "Import"...

Casual Listener

Hello, I saw some similar topics but none with adequate answers. I would like to know how to enable the option to import songs directly from the Android phone without the use of a Desktop, as my frie...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

BANKS not playing on Xperia

Anything by the artist Banks isn't playing on my phone, even after logging out and uninstalling. Still able to listen on desktop though. Any suggestions?

Newbie

Anything by the artist Banks isn't playing on my phone, even after logging out and uninstalling. Still able to listen on desktop though. Any suggestions?

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Can't hide album radios from recently played, tried everything

I've tried literally everything, but my recently played still shows album radios. I've tried deleting cache (from the app's own settings, my phone's settings and also manually while my phone is plugged to my laptop), the whole app, deleting my user f...

Newbie

I've tried literally everything, but my recently played still shows album radios.   I've tried deleting cache (from the app's own settings, my phone's settings and also manually while my phone...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Equalizador

De uma hora pra outra o equalizador sumiu do menu de configurações,já instalei novamente e continua a ficar sem essa função

Newbie

De uma hora pra outra o equalizador sumiu do menu de configurações,já instalei novamente e continua a ficar sem essa função

Margonari11

Newbie

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Google assistant pops up; songs skip forward midsong while listening on headset

Songs skip every few seconds while walking on a Note 4. Even with screen off. Using 3.5 jack with a splitter. Google assistant pops up over and over.

Newbie

Songs skip every few seconds while walking on a Note 4. Even with screen off.  Using 3.5 jack with a splitter.   Google assistant pops up over and over.

376 Views

0 replies

1 likes

  • 376 Views
  • 0 replies
  • 1 likes

My Discover reccomendations dissapeared

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank & wiped clean...why did this occur? I tried to do a re...

Roadie

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank &am...

aurorasz

Regular

1247 Views

7 replies

0 likes

  • 1247 Views
  • 7 replies
  • 0 likes

Cant download songs on my wifi

i have a premium account, and for a long time now downloading my songs on my phone worked just fine. lately though, it wont download anymore. it says 0 of 1751 or 1 of 1751 downloaded and stays like that. i checked, it doesnt draw any data so it isnt...

Newbie

i have a premium account, and for a long time now downloading my songs on my phone worked just fine. lately though, it wont download anymore. it says 0 of 1751 or 1 of 1751 downloaded and stays like ...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Storage

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. So I went back into Spotify and my music was not dow...

Casual Listener

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. S...

busyb16

Casual Listener

1063 Views

3 replies

1 likes

  • 1063 Views
  • 3 replies
  • 1 likes