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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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Viktor_k83

Casual Listener

209492 Views

137 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

558838 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461900 Views

575 replies

39 likes

Account
Free
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Problem with internal storage

Why does Spotify safe all the data on my phone although I chose to safe it on the sd card. My spotify says that data is safed on the sd card, but my phone says that the internal storage is nearly full because of 10gb of spotify music.

Newbie

Why does Spotify safe all the data on my phone although I chose to safe it on the sd card. My spotify says that data is safed on the sd card, but my phone says that the internal storage is nearly ful...

317 Views

0 replies

0 likes

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'Waiting to Download' - Playlists stopped downloading - ONEPLUS3T

For the last couple of days, I've been unable to download Playlists, over WIFI, to my ONEPLUS3T and just get the message 'Waiting to Download'. I left the 'download' running over night and saw, in the morning, 'Downloading 1 out of 262 (0%complete)' ...

Casual Listener

For the last couple of days, I've been unable to download Playlists, over WIFI, to my ONEPLUS3T and just get the message 'Waiting to Download'. I left the 'download' running over night and saw, in th...

Nah294

Newbie

1457 Views

2 replies

0 likes

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Spotify Uber en Uruguay

Sería bueno y no se los motivos del porque todavía no está habilitado Spotify / Uber en Uruguay. Sería muy bueno que lograran esa habilitación tanto en Uruguay como en Argentina, Brasil y resto de América Latina. Desde ya muchas gracias!!!

Casual Listener

Sería bueno y no se los motivos del porque todavía no está habilitado Spotify / Uber en Uruguay. Sería muy bueno que lograran esa habilitación tanto en Uruguay como en Argentina, Brasil y resto de Am...

313 Views

0 replies

0 likes

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Spotify connect stops working when i lock screen on second device.

Hi All. I am experiencing an issue when using Spotify connect and i would like to check whether its normal or not. Situation: I have my Galaxy Tab2 with Spotify connected to my home theater and then i have spotify on my Android phone. I started using...

Casual Listener

Hi All.  I am experiencing an issue when using Spotify connect and i would like to check whether its normal or not.   Situation: I have my Galaxy Tab2 with Spotify connected to my h...

mroki12

Newbie

2768 Views

5 replies

0 likes

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  • 5 replies
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Downloading to SD Card

Has anyone else lost the ability to download to your phones SD card with the latest update? I have been into settings, and the storage option is no longer available... This is particularly frustrating as I don't have much space on my phone, so need e...

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Has anyone else lost the ability to download to your phones SD card with the latest update? I have been into settings, and the storage option is no longer available... This is particularly frustratin...

425 Views

0 replies

0 likes

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Buzzing noise

Whenever I play a song theres a weird buzzing noise, sometimes like its dragging or skipping bits if the song. It happens all the time on my android phone. I tried deleteing and redownloading the app. I know for sure its not my phone because my speak...

Casual Listener

Whenever I play a song theres a weird buzzing noise, sometimes like its dragging or skipping bits if the song. It happens all the time on my android phone. I tried deleteing and redownloading the app...

915 Views

0 replies

10 likes

  • 915 Views
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  • 10 likes

How to play all your music? ...and a few other questions

1. 100 playlists but want to play all of them.I can see on desktop there is a way:Create a folder > dump all playlists into that folder How do you do this on Android as when you click on the top folder it will just collapse it so you can only choose ...

Music Fan

1. 100 playlists but want to play all of them. I can see on desktop there is a way: Create a folder > dump all playlists into that folder   How do you do this on Android as when you click...

532 Views

0 replies

0 likes

Delete Song
folder
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Spotify Gear S3 Remote Control

Hi,I am wondering if it is possible to control my phone on gear s3 in remote mode as I can do all the things in "wi-fi mode" on my watch. See the problem is that in remote mode I can not simple search any song I want to play on my phone or just to pl...

Newbie

Hi, I am wondering if it is possible to control my phone on gear s3 in remote mode as I can do all the things in "wi-fi mode" on my watch. See the problem is that in remote mode I can not simple sea...

509 Views

0 replies

0 likes

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Spotify keep pausing randomly

I am using s7 edge for the Spotify. it was fine in the past few months, but it recently keeps pausing every 150-180 seconds. I tried to re-install it but it doesn't work at all. the problem only happens on my phone, not in my MacBook

Newbie

I am using s7 edge for the Spotify. it was fine in the past few months, but it recently keeps pausing every 150-180 seconds. I tried to re-install it but it doesn't work at all. the problem only happ...

Joe

Community Legend

864 Views

3 replies

0 likes

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  • 3 replies
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Spotify logged me and I cannot get back in. (Offline mode)

Hello, Twice in the last three weeks, Spotify has randomly decided to log me out (not sure as to why as it just shows the login screen on launch) and it is impossible to get back in. Since I have Spotify premium, I always keep my phone in offline mod...

Casual Listener

Hello,   Twice in the last three weeks, Spotify has randomly decided to log me out (not sure as to why as it just shows the login screen on launch) and it is impossible to get back in. Since I...

340 Views

0 replies

0 likes

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Music being deleted

Hi,This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloaded 3 albums from the Underachievers and today I have j...

Newbie

Hi, This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloade...

LucasMusic001

Newbie

350 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Download does not work over wi-fi - only over cellular

Hi all. Really annoying problem on my android Pixel running android 8.0.0 It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but never gets anywhere/starts. Then if I turn on the option to 'downloa...

Regular

Hi all.   Really annoying problem on my android Pixel running android 8.0.0   It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but...

Bigbob666

Regular

1190 Views

3 replies

0 likes

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Borro canciones y sigue creciendo los datos

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados.¿Por que puede ser?

Newbie

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados. ¿Por que puede ser?

318 Views

0 replies

0 likes

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Superuser Contribution Collaborative Playlist not working

Hi, I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shared link, but when search a music and select the option "Ad...

Casual Listener

Hi,  I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shar...

785 Views

0 replies

3 likes

  • 785 Views
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  • 3 likes

My downloads disappear

Hy,Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downloaded and those I don't. My playlist doesn't delete hi...

Casual Listener

Hy, Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downlo...

danils

Casual Listener

920 Views

2 replies

2 likes

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Download music disappears

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is his still a problem, I have tried EVERYTHING recommen...

Casual Listener

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is hi...

379 Views

0 replies

0 likes

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Solved!! Not playing the next song

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline. I have already uninstalled, clear the cache and tried to play the playlists on the wifi and 4G Nothi...

Newbie

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline.   I have already uninstalled, clear t...

Joe

Community Legend

2370 Views

1 replies

0 likes

  • 2370 Views
  • 1 replies
  • 0 likes

Offline songs don't play when network is not available

Hi,I have been using Spotify with premium for about 2 years now.I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situation in a city). So here it is, I am aware that the song ...

Casual Listener

Hi, I have been using Spotify with premium for about 2 years now. I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situa...

305 Views

0 replies

0 likes

  • 305 Views
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Android auto only shuffle

Hi, I'm using spotify premium on a 2017 skoda octavia via android car. The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle.Is this a known bug? I can not find how to play disk tracks in order ... The ...

Casual Listener

Hi, I'm using spotify premium on a 2017 skoda octavia via android car.   The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle. Is this a known...

596 Views

0 replies

0 likes

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I just paid. Why does it keep saying I need premium.

I paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem.

Casual Listener

I  paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem. 

LaNiyah23

Casual Listener

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes