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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106944 Views

26 replies

3 likes

  • 106944 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216725 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216725 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570415 Views

78 replies

3 likes

  • 570415 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470207 Views

577 replies

40 likes

Account
Free
  • 470207 Views
  • 577 replies
  • 40 likes

Camera ratio is incorrect when scanning a code

I have a OnePlus 5, which has a 3:4 camera ratio by default. When I try to scan a code, the view gets stretched. I believe it's stretching 3:4 into 9:16, but I could be wrong. This is usually not a problem for most people because most phones have cam...

Casual Listener

I have a OnePlus 5, which has a 3:4 camera ratio by default. When I try to scan a code, the view gets stretched. I believe it's stretching 3:4 into 9:16, but I could be wrong. This is usually not a p...

602 Views

0 replies

0 likes

Android
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Solved!!Superuser Contribution App crashes since early July

I bought a Moto G5 in April and the Spotify app started crashing in early July. I thought there could be a problem with the Waze integration, so I uninstalled that app but Spotify keeps crashing. I've uninstalled and reinstalled the app multiple time...

Casual Listener

I bought a Moto G5 in April and the Spotify app started crashing in early July. I thought there could be a problem with the Waze integration, so I uninstalled that app but Spotify keeps crashing. &n...

DarrenO

Casual Listener

977 Views

4 replies

0 likes

  • 977 Views
  • 4 replies
  • 0 likes

Earpiece and microphone not working

Recently I have been able to pinpoint the Spotify app as causing my Pixel phone to loose ability to use microphone and earpiece. I've tried reinstalling and the app is up to date as well as the phone. Does anyone have any ideas as to why this is happ...

Newbie

Recently I have been able to pinpoint the Spotify app as causing my Pixel phone to loose ability to use microphone and earpiece. I've tried reinstalling and the app is up to date as well as the phone...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

No tengo mis canciones!

Hola! Resulta que había descargado varios música de varios artistas, y al otro día boom! Solo tengo los artistas pero las canciones en gris, y listas para volver a descargar! Esta situación ya se viene repitiendo seguido y ya nose que hacer! Reinstal...

Newbie

Hola! Resulta que había descargado varios música de varios artistas, y al otro día boom! Solo tengo los artistas pero las canciones en gris, y listas para volver a descargar!  Esta situación ya ...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

I can't take notification from followed Artists. / Takip ettiğim sanatçılardan bildirim alamıyorum.

I can't take notification from followed Artists.In my profile , notifications are open. Takip ettiğim sanatçılardan bildirim alamıyorum. Hatta Spotify'dan hiç bildirim gelmiyor. Profil ayarlarımda bildirimler açık.

Visitor

I can't take notification from followed Artists.In my profile , notifications are open.   Takip ettiğim sanatçılardan bildirim alamıyorum. Hatta Spotify'dan hiç bildirim gelmiyor. Profil ayarl...

user-removed

Not applicable

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

My entire song list is gone...

I went on Spotify to play music in the shower like I always do went to my songs and there absolutely nothing. I had over 200 songs just gone... Help

Newbie

I went on Spotify to play music in the shower like I always do went to my songs and there absolutely nothing. I had over 200 songs just gone... Help  

306 Views

0 replies

1 likes

  • 306 Views
  • 0 replies
  • 1 likes

Folder for the skin files

Does anyone know where the stock Spotify skin (wallpaper) files are stored on an Android device? The purple one looks really good on the blue LG G6. Thx!

Newbie

Does anyone know where the stock Spotify skin (wallpaper) files are stored on an Android device? The purple one looks really good on the blue LG G6. Thx!

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
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Superuser Contribution Gear S3 LTE - Spotify not working on LTE when remotely connected to Phone.

I'm not sure why this keeps happening. I have downloaded the songs to the watch but when I try to play them it shows "Wifi connection lost. Switching to LTE/4g" and nothing ever happens. Just that error each time. It works fine when bluetooth is conn...

Casual Listener

I'm not sure why this keeps happening. I have downloaded the songs to the watch but when I try to play them it shows "Wifi connection lost. Switching to LTE/4g" and nothing ever happens. Just that er...

LivexLaughxLove

Casual Listener

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes

Spotify Android App Language

Hi guys, I am using Android 7.1.1 with local language setup as: 1. Portuguese (Portugal)2. Portuguese (Brazil) With this setup my app language is translated into English when it should be in Portuguese (Brazil) - 2nd on my list. I know that there is ...

Newbie

Hi guys,   I am using Android 7.1.1 with local language setup as:    1. Portuguese (Portugal) 2. Portuguese (Brazil)   With this setup my app language is translated into En...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Ability to see which of my playlists a song is in

I just updated Spotify this morning and now in my song Library I'm missing the last 2 months of songs of added from discover weekly.

Newbie

I just updated Spotify this morning and now in my song Library I'm missing the last 2 months of songs of added from discover weekly.

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes

Cant "Connect to Spotify" from Messenger for Group Playlists

Group Playlists on Facebook Messenger sounds like a great new feature, but I cant seem to Connect to Facebook. It just bring me to Spotify Settings.I originally signed up via Facebook, show on Facebook is ONI've cleared cashe and even re-installed Sp...

Casual Listener

Group Playlists on Facebook Messenger sounds like a great new feature, but I cant seem to Connect to Facebook. It just bring me to Spotify Settings. I originally signed up via Facebook, show on Face...

barbarrica

Newbie

4170 Views

4 replies

2 likes

  • 4170 Views
  • 4 replies
  • 2 likes

Non esegue le canzone perfettamente

Sono cliente premium, ma ogni volta che provo ad ascoltare una musica ch sia offline o online, la musica si ferma, metto play e dopo di qualche secondo succede ancora. Ho già reinstallato l'applicazione ma il problema persiste. Cosa devo fare??? Graz...

Newbie

Sono cliente premium, ma ogni volta che provo ad ascoltare una musica ch sia offline o online, la musica si ferma, metto play e dopo di qualche secondo succede ancora. Ho già reinstallato l'applicazi...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Samsung S7 Issue w/ metadata and control using Bluetooth

Hello..I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I used to use a Moto X connected via Bluetooth with my car ...

Newbie

Hello.. I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I us...

ppjordan89

Newbie

1223 Views

1 replies

6 likes

  • 1223 Views
  • 1 replies
  • 6 likes

Solved!! Shuffling albums not songs

For some reason when I shuffle an artist, spotify shuffles albums not songs. For example I have 2 Kings of Leon albums, I click play on KoL and select shuffle, hoping for all the songs, but instead it plays one album shuffled, then the next album shu...

Newbie

For some reason when I shuffle an artist, spotify shuffles albums not songs. For example I have 2 Kings of Leon albums, I click play on KoL and select shuffle, hoping for all the songs, but instead i...

Nico

Community Legend

1078 Views

1 replies

0 likes

  • 1078 Views
  • 1 replies
  • 0 likes

unavaliable musics

Hello, why i cant hear some musics from Pabllo Vittar?The musics dont starts and i'm premium.I want hear !!!!This artistas donr appears for me,some albums.Please help.

Newbie

Hello, why i cant hear some musics from Pabllo Vittar? The musics dont starts and i'm premium. I want hear !!!! This artistas donr appears for me,some albums. Please help.

chelra

Gig Goer

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Advertisements with Spotify Premium?

I don't know why, but when I go to Rap Caviar or Rock This, ads show up, blocking the songs that were supposed to be there. Help!

Casual Listener

I don't know why, but when I go to Rap Caviar or Rock This, ads show up, blocking the songs that were supposed to be there. Help!

user-removed

Not applicable

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

How I block people from using my spotify??

I live in a student village and there are people connecting to my spotify with their PS4s and using my spotify!! How can I block them from connecting??

Casual Listener

I live in a student village and there are people connecting to my spotify with their PS4s and using my spotify!! How can I block them from connecting??

chelra

Gig Goer

3454 Views

3 replies

0 likes

  • 3454 Views
  • 3 replies
  • 0 likes

Conexión offline problema.

Por error cerré sesión en Spotify en la aplicación, pero ahora que trato de iniciar sesión me aparece un mensaje en la pantalla que dice:"Tu conexión esta establecida en Modo Offline, conectate a Internet para poder conectarte a spotify" Ya intente c...

Newbie

Por error cerré sesión en Spotify en la aplicación, pero ahora que trato de iniciar sesión me aparece un mensaje en la pantalla que dice: "Tu conexión esta establecida en Modo Offline, conectate a I...

Vgsantosvg

Newbie

4108 Views

2 replies

8 likes

  • 4108 Views
  • 2 replies
  • 8 likes

Solved!! is there a repeat button on android phones

I have a HTC desire HD and on my computer I have a repeat button which I use ALL the time but since I have gotten my replacement phone the repeat button hasn't been here and I was wondering of it still has one on the phone apps. Thanks

Casual Listener

I have a HTC desire HD and on my computer I have a repeat button which I use ALL the time but since I have gotten my replacement phone the repeat button hasn't been here and I was wondering of it sti...

Thebestperson12

Newbie

15540 Views

3 replies

0 likes

  • 15540 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't sync local files

When I download my playlist to my android (Sony Experia ST27i) all my local files are unplayable. They do appear on the phone, but when I try to play them it says ''the song is not available''.One more thing: when I am on the computer, my phone won't...

Casual Listener

When I download my playlist to my android (Sony Experia ST27i) all my local files are unplayable. They do appear on the phone, but when I try to play them it says ''the song is not available''. One ...

elladowns

Newbie

27451 Views

46 replies

4 likes

  • 27451 Views
  • 46 replies
  • 4 likes