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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386760 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify Connect disconnects constantly

I'm running Spotify on Windows and listening through my Android phone via Spotify Connect. They'll stay connected for hours if I don't mess with anything and just let stuff play. But if I answer the phone or switch to a different playlist on the Wind...

Regular

I'm running Spotify on Windows and listening through my Android phone via Spotify Connect.  They'll stay connected for hours if I don't mess with anything and just let stuff play.  &n...

1194 Views

0 replies

9 likes

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Spotify insta-crash

That's simple: after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android. I have installed the application repeatedly and the problem persists.

Newbie

That's simple:  after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android.   I have installed the application rep...

297 Views

0 replies

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Spotify desligando sozinho quando jogo clash royale

Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal. Ja desinstalei, reinstalei tanto o Spotify quanto os jogos, ja deixei no mudo, já verifiquei a memoria, ja ...

Newbie

Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal.  Ja desinstalei, reinstalei tanto o Spotify quanto ...

1332 Views

0 replies

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WIDGET NÃO SOME

Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo o ram ele ainda fica aparecendo aquele widget lá em...

Newbie

Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo ...

716 Views

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Offline login

So I logged out of my account while I was offline now I can't log back in! It says I have to go on the internet to login and I can't find anything to change it from offline.....HELP

Newbie

So I logged out of my account while I was offline now I can't log back in! It says I have to go on the internet to login and I can't find anything to change it from offline.....HELP  

JimmyViCa

Casual Listener

433 Views

2 replies

0 likes

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Don't play any downloaded song without internet

I have premium and i have downloaded songs on my phone.Anyway Spotify doesn't play downloaded song without internet connection

Casual Listener

I have premium and i have downloaded songs on my phone. Anyway Spotify doesn't  play downloaded song without internet connection  

254 Views

0 replies

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Jump to current track in the playlist

Hi,is there a way to jump to the currently playing track in the playlist?It is quite a standard feature (either jump to the position in the playlist or to have the playlist scroll along)And yes, I know that I can filter my playlist and find the track...

Newbie

Hi, is there a way to jump to the currently playing track in the playlist? It is quite a standard feature (either jump to the position in the playlist or to have the playlist scroll along) And y...

508 Views

0 replies

1 likes

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Spotify deleting songs by it self

I've been a Spotify premium user for many years, on several android devices. The problem is haunting me on every phone that I've had. The problem is that my downloaded tracks just deletes itself and I have to listen to them using my data. I usually s...

Newbie

I've been a Spotify premium user for many years, on several android devices. The problem is haunting me on every phone that I've had. The problem is that my downloaded tracks just deletes itself and ...

731 Views

0 replies

0 likes

by
Deleting
it
self
songs
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Solved!! Downloaded music in online mode??

Hi,where is the downloaded music played from while in 'online mode'?Is it from internet connection or from the storage card??

Newbie

Hi, where is the downloaded music played from while in 'online mode'? Is it from internet connection or from the storage card??

jsannn

Community Legend

602 Views

1 replies

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Solved!! Cannot delete random playlist

A random playlist appeared in the app that was titled "XDXDXD" and a random song was saved to my library. It was all Latino music, which I do not listen to as I do not speak Spanish. No one has access to my account and I've changed my password twice ...

Casual Listener

A random playlist appeared in the app that was titled "XDXDXD" and a random song was saved to my library. It was all Latino music, which I do not listen to as I do not speak Spanish. No one has acces...

brittbot

Casual Listener

1447 Views

1 replies

0 likes

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keep losing synced music

hi, I'm premium user. On my phone, I've synced tons of song to listen to them when I'm offline. And I've lost all of them. Vanished. I've retried several times to sync songs, and I keep losing them. Sometimes after one week, sometimes after one month...

Casual Listener

hi,   I'm premium user. On my phone, I've synced tons of song to listen to them when I'm offline. And I've lost all of them. Vanished. I've retried several times to sync songs, and I keep losi...

257 Views

0 replies

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Superuser Contribution Hola tengo serios problemas ingreso el código de familia y este no me permite ingresar a Spotify pre

Hola tengo serios problemas para poder ingresar a Spotify premium family. Ingreso el código y este no es aceptado. y está correctamente escrito ya dos veces enviado. Lo mismo me pasó con mi malla de ingreso. Por favor requiero de ayuda para esto dado...

Newbie

Hola tengo serios problemas para poder ingresar a Spotify premium family. Ingreso el código y este no es aceptado. 😞 y está correctamente escrito ya dos veces enviado. Lo mismo me pasó con mi malla ...

sacredmask

Newbie

565 Views

3 replies

0 likes

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Newbie

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Solved!!Superuser Contribution No aparece la opción de almacenamiento en la tarjeta de memoria SD

borrar datos y nada que se soluciona. Vuelvo a descargar y se guardan en el almacenamiento interno.Sony Xperia™ XZAndroid versión 7.1.1Spotify versión 8.4.3.479 armV7

Casual Listener

borrar datos y nada que se soluciona. Vuelvo a descargar y se guardan en el almacenamiento interno. Sony Xperia™ XZ Android versión 7.1.1 Spotify versión 8.4.3.479 armV7

Tejero

Newbie

29837 Views

5 replies

1 likes

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Cannot edit playlists. It says they were made by Spotify.

I made two playlists last night and was able to add songs to them with no problem until now. When I go to my library the playlists are under recently played, but they say they were made by Spotify. The screenshot shows both of the playlists in my lib...

Casual Listener

I made two playlists last night and was able to add songs to them with no problem until now. When I go to my library the playlists are under recently played, but they say they were made by Spotify. T...

qwerty_joe

Casual Listener

466 Views

2 replies

0 likes

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Segundo Plano

Tengo un problema. Al minimizar Spotify, ya sea por abrir otra aplicación; la que sea, o bien, al irme a la pantalla principal; o bien, bloquear el teléfono, la reproducción se detiene como al minuto. Mi teléfono es el LG X Stylus, Android 6.0.1

Newbie

Tengo un problema. Al minimizar Spotify, ya sea por abrir otra aplicación; la que sea, o bien, al irme a la pantalla principal; o bien, bloquear el teléfono, la reproducción se detiene como al minuto...

828 Views

0 replies

0 likes

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Problemas com arquivos locais

Criei uma playlist com meus arquivos baixados pelo pc, porém, quando vou pelo app no Android informa que a playlist tem X músicas, mas quando abro não aparece nenhuma, somente a opção de adicionar músicas.

Newbie

Criei uma playlist com meus arquivos baixados pelo pc, porém, quando vou pelo app no Android informa que a playlist tem X músicas, mas quando abro não aparece nenhuma, somente a opção de adicionar mú...

D4R10

Newbie

1333 Views

1 replies

3 likes

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Songs keep restarting or skipping on their own

I'm seeing a few threads with similar problems... After being a Spotify customer for over a year now just the past week songs have been restarting on their own 30-40 seconds in. Also songs are skipping to next or back on the play list randomly withou...

Newbie

I'm seeing a few threads with similar problems... After being a Spotify customer for over a year now just the past week songs have been restarting on their own 30-40 seconds in. Also songs are skippi...

Kendalllicht

Casual Listener

695 Views

1 replies

0 likes

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Music has a mind of its own

When I listen on my phone, my music will change songs and start/stop without me telling it too. It just does what ever it wants. please help. I just want to listen to music while going to class.

Casual Listener

When I listen on my phone, my music will change songs and start/stop without me telling it too. It just does what ever it wants. please help. I just want to listen to music while going to class. 

376 Views

0 replies

0 likes

Help
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Scratching sound while listening to music

Hi everyone! I'm having this issue with my account. It's not an specific issue with my Android phone since I logged in to my account on an iPhone and the scratching sound was also present. It is a scratching sound that appears every 2-3 seconds, or w...

Visitor

Hi everyone!   I'm having this issue with my account. It's not an specific issue with my Android phone since I logged in to my account on an iPhone and the scratching sound was also present. ...

855 Views

0 replies

3 likes

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