Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Netherlands
Device
Motorola G7 power / Android Auto (updated)
Operating System
Android 10
My Question or Issue
This issue has been discussed earlier (2019, 2020), but I found no solution: It is unable to play downloaded albums in Android Auto. The solution is not: lower the amount of to many downloaded albums (earlier discussed), because if I downlaod only one album, the problem is already there. This function of Spotify is essential for my premium account. I hope Spotify will really pay attention to this problem. If it will not be solved, I will stop paying for Spotify.
Still not working -.-
Worst support after weeks (months?) - some of us pay for this **bleep** service which we can not use properly!
I gave up on Spotify and will stick with YouTube Music. There were some features I liked in Spotify, but the inability to use it with Android Auto is a deal breaker for me. My free trial was up and I'm not paying for an app that doesn't work right.
I am also interested in Youtube Music, but I will loose all my playlists and favorites.
P.S. I found Soundiiz for transfering my lists to YT - I have cancelled my Spotify account after six years.
Goodbye
I noticed that when I browse my offline albums in Android Auto there is a grayed out checkbox next to each album. I have the same problem that the album never loads or plays. Here's the strange part. If I start playing the album in the app on my phone while connected to android auto it plays fine. I can pause skip songs etc from the touch screen on android auto. I I try to play another album from the car screen it never loads. Again, once started from the phone itself I can control that album from my car screen. This should be an easy fix.
Still having this issue 9 months later, with playlists playing in AA in offline mode, but albums not available. Downloaded podcasts can't be "found" by Spotify app, either.
So no, I would disagree that this issue is "fixed."
One year later (or more?) - other smartphone, other car and the same problem:
Can´t browse artists in offline mode with Android Auto (many albums are downloaded)
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…