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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839137 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839137 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13580 Views
  • 1 replies
  • 0 likes
  • 13580 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Music Randomly Start and Mute.

PlanPremium FamilyCountryTurkey Fedora Linux , Android My Question or Issue I have changed my password and logout from all devices. While listening a playlist a random song from artist called 'Qlippoth' start to play and mute the sound. If I do nothi...

  • Casual Listener
  • Plan Premium Family Country Turkey     Fedora Linux ,  Android    My Question or Issue   I have changed my password and logout from all devices. While listenin...
  • porda
  • Casual Listener
  • 711 Views
  • 14 replies
  • 2 likes
  • 711 Views
  • 14 replies
  • 2 likes

Stops playing frequently

PlanPremiumCountryPhilippinesDevice(Samsung Galaxy A50)Operating System(Andriod 10) My Question or IssueIts stops playing after i finish 2 or 3 musics. And I've been struggling to fix this problem for like a month now. And as you can see. I dont put ...

  • Visitor
  •   Plan Premium Country Philippines Device (Samsung Galaxy A50) Operating System (Andriod 10)   My Question or Issue Its stops playing after i finish 2 or 3 musics. And I've been...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't join or create group session

PlanPremium Family (same issue seems to occur on other family member's accounts)CountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid 10My Question or IssueWhen trying to join or create a group listening session I am not given a code o...

  • Visitor
  • Plan Premium Family (same issue seems to occur on other family member's accounts) Country United States Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue When tryin...
  • Katerina
  • Spotify Legend
  • 9892 Views
  • 1 replies
  • 0 likes
  • 9892 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Leave the site alone!

I'm not trying to sound rude here but i've had Spotify Premium for some time now.... it's a very good app for me as a huge music lover. The thing that I don't get is that you guys keep messing with it when long ago it was just fine...almost perfect I...

  • Visitor
  • I'm not trying to sound rude here but i've had Spotify Premium for some time now.... it's a very good app for me as a huge music lover. The thing that I don't get is that you guys keep messing with i...
  • 209 Views
  • 0 replies
  • 0 likes
  • Android
    Playlists
  • 209 Views
  • 0 replies
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downloads disappear from time to time

PlanPremiumCountryGermany DeviceMotorola Moto G5plusOperating SystemAndroid 8.1.0 My Question or Issueevery few weeks it happens that all my downloads disappear (playlists, album ,etc). I can still see everything in the library but I must download al...

  • Regular
  • Plan Premium Country Germany   Device Motorola Moto G5plus Operating System Android 8.1.0   My Question or Issue every few weeks it happens that all my downloads disappear (...
  • Berlitz
  • Regular
  • 736 Views
  • 9 replies
  • 0 likes
  • 736 Views
  • 9 replies
  • 0 likes

Next song won't play

PlanPremiumCountrySlovakiaDevice(SMP9002)Operating System(Android 4.4.2) My Question or IssueI have this problem on my SMP9002 devices from tomorow 2020 apr 23. When I play music online, the music just stops after some songs and I have to press the n...

  • Casual Listener
  • Plan Premium Country Slovakia Device (SMP9002) Operating System (Android 4.4.2)   My Question or Issue I have this problem on my SMP9002 devices from tomorow 2020 apr 23. When I play ...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Spotify crashing when connect to car via bluetooth

I'm experiencing my crashes I have a note 10 plus on Samsung UI 2.1 I thought that that was the problem but every time I connect to Bluetooth I'm not able to use the car it kicks off Spotify as soon as Bluetooth is enabled in the car when is the fix ...

  • Casual Listener
  • I'm experiencing my crashes I have a note 10 plus on Samsung UI 2.1 I thought that that was the problem but every time I connect to Bluetooth I'm not able to use the car it kicks off Spotify as soon ...
  • Katerina
  • Spotify Legend
  • 2814 Views
  • 14 replies
  • 0 likes
  • Android
  • 2814 Views
  • 14 replies
  • 0 likes

Stop Spotify from closing automatically when you pause the music

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have to...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automatically...
  • Kermer
  • Visitor
  • 1140 Views
  • 1 replies
  • 1 likes
  • 1140 Views
  • 1 replies
  • 1 likes

Spotify plays white noise instead of music, but only with headphones

PlanPremiumCountryGermanyDeviceSamsung S6Operating SystemAndoid 7.0 My Question or Issue As of today, when i try to listen to music Spotify only plays white noise, similar to the white noise when a radio is out of a channel. This only happens on my p...

  • Visitor
  •   Plan Premium Country Germany Device Samsung S6 Operating System Andoid 7.0   My Question or Issue   As of today, when i try to listen to music Spotify only plays white no...
  • ashtongate123
  • Visitor
  • 1040 Views
  • 2 replies
  • 3 likes
  • 1040 Views
  • 2 replies
  • 3 likes

Local song won't play on smartphone

PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 PlusOperating SystemAndroid 10 on mobile device and Windows 10 on PC My Question or IssueToday I wanted to play a song on my smartphone, which I've locally saved on my pc, but Spotify kept skipping that...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy 9 Plus Operating System Android 10 on mobile device and Windows 10 on PC   My Question or Issue Today I wanted to play a song on...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Queued songs are removed or removed songs from queue re-appear

PlanPremium AccountCountryUKDeviceSamsung Galaxy S10My Question or IssueThis has started within the last week or so. Whenever I have added a song to the queue, it is removed. When I remove a song from the queue it re-appears too. This happens whether...

  • Visitor
  • Plan Premium Account Country UK Device Samsung Galaxy S10 My Question or Issue This has started within the last week or so. Whenever I have added a song to the queue, it is removed. When I rem...
  • 222 Views
  • 0 replies
  • 1 likes
  • 222 Views
  • 0 replies
  • 1 likes

Problems with connection phone and chromecast (only with spotify)

PlanPremiumCountryThe NetherlandsDeviceXiaomi Mi 9 SEOperating SystemAndroid (latest version) My Question or IssueSince a few days I have problems with playing music. I can make a connection and play music via chromecast. But when my phone screen is ...

  • Visitor
  •   Plan Premium Country The Netherlands Device Xiaomi Mi 9 SE Operating System Android (latest version)  My Question or Issue Since a few days I have problems with playing music. I...
  • 179 Views
  • 0 replies
  • 1 likes
  • 179 Views
  • 0 replies
  • 1 likes

Superuser Contribution Google Home and Spotify

PlanPremiumCountryAustraliaDeviceGoogle Home / Mini My Question or IssueAfter requesting a song, the song will start playing as expected, though about a second into the song the Google Assistant will say an error such as I don't know how to help with...

  • Regular
  • Plan Premium Country Australia Device Google Home / Mini   My Question or Issue After requesting a song, the song will start playing as expected, though about a second into the song the ...
  • g13g
  • Newbie
  • 292 Views
  • 3 replies
  • 0 likes
  • 292 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cant listen to my local files on my phone

PlanPremiumCountryMexicoDeviceXiaomi MIA1 Operating SystemAndroid 9.0 My Question or IssueI added new local files and they were gray, so i updated both apps (my phone and pc) and still in my phone the new songs are gray, but when i tried to listen to...

  • Regular
  • Plan Premium Country Mexico Device Xiaomi MIA1  Operating System Android 9.0   My Question or Issue I added new local files and they were gray, so i updated both apps (my phone an...
  • HeidiGarcia1601
  • Regular
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

Se saltan algunas partes de canciones

PlanGratisPaísEspañaDispositivoHuawei Y5Sistema operativoAndroide Mi pregunta o problemaBueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spotify hace unas 2 semanas) pero bueno, les cuento mi problema:Cuando me lo inst...

  • Visitor
  • Plan Gratis País España Dispositivo Huawei Y5 Sistema operativo Androide   Mi pregunta o problema Bueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spot...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Payment problem

PlanPremiumCountryBelgium DeviceSamsung galaxy J5 Operating SystemAndroid My Question or IssueHello, I have been paying spotify with paypal for a few months already now but when I try to pay it again it no longer accepts my paybal account even though...

  • Visitor
  • Plan Premium Country Belgium   Device Samsung galaxy J5  Operating System Android   My Question or Issue Hello, I have been paying spotify with paypal for a few months a...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Superuser Contribution App seems to be opening, but flips away withing miliseconds.

Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10 My Question or IssueWhen I want to open the Spotify-app, it seems to be opening, but then within seconds it flips away. No matter how many times I've restarted my p...

  • Visitor
  • Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10   My Question or Issue When I want to open the Spotify-app, it seems t...
  • Ivan
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Problema con el orden de reproducción el lista

Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y hasta hace una semana o semana y media podía reproducir mi lista de favoritos de forma continua es deci...

  • Visitor
  • Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y  hasta hace una semana o semana y media podía r...
  • Aspec2
  • Visitor
  • 3022 Views
  • 1 replies
  • 0 likes
  • Problema con reproduccion de lista
  • 3022 Views
  • 1 replies
  • 0 likes

Sms links not loading properly (Android)

PlanPremiumCountry USA DeviceSamsung galaxy 8Operating SystemAndroid App Version:8.5.54.869 My Question or IssueWhenever I tap on an sms link from a text, spotify will open to the album that was intended to be shared.. But it does not autoplay the sp...

  • Newbie
  • Plan Premium Country  USA  Device Samsung galaxy 8 Operating System Android   App Version: 8.5.54.869   My Question or Issue Whenever I tap on an sms link from a text...
  • Jessielew
  • Regular
  • 467 Views
  • 1 replies
  • 0 likes
  • links
    sharing
    SMS
  • 467 Views
  • 1 replies
  • 0 likes

Randomly Stops Playing Android

Plan PremiumCountryusaDeviceSamsung GALAXY S10 My Question or IssueFor a few weeks my music will randomly stop playing. The app is still open. This is super annoying especially when driving with the hands free law. I always update and restart my phon...

  • Visitor
  • Plan Premium Country usa Device Samsung GALAXY S10   My Question or Issue For a few weeks my music will randomly stop playing. The app is still open. This is super annoying especiall...
  • 185 Views
  • 0 replies
  • 1 likes
  • 185 Views
  • 0 replies
  • 1 likes

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