Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryBrazilDeviceSamsung J4+Operating SystemAndroid My Question or IssueUnfortunetely, Spotify is the only bad volume app. YouTube Music, Deezer, every other are fine and loud or audible. Spotify is too bad.
Plan Premium Country Brazil Device Samsung J4+ Operating System Android My Question or Issue Unfortunetely, Spotify is the only bad volume app. YouTube Music, Deezer, every other are...
Spotify Legend
582 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 4 XLOperating SystemAndroid 11 My Question or IssueWhen utilizing Spotify to play music through Android Auto, Motion Sense controls do not work. The Motion Sense bar will light up and accept input (shows left and r...
Plan Premium Country Canada Device Pixel 4 XL Operating System Android 11 My Question or Issue When utilizing Spotify to play music through Android Auto, Motion Sense controls do not...
Spotify Legend
1526 Views
8 replies
0 likes
I have the Beta version of Spotify. Iam using Spotify on a S20+ Android device.everytime i go to the home page A pop up comes for the announcment The last thing you heard. On the right top site of home screen there is a button for the last songs i pl...
I have the Beta version of Spotify. Iam using Spotify on a S20+ Android device. everytime i go to the home page A pop up comes for the announcment The last thing you heard. On the r...
Not applicable
430 Views
1 replies
0 likes
PlanPremiumCountryUK Device(Oneplus 6T)Operating System(Oxygen OS android 10)My Question or IssueAfter connecting any of my Bluetooth headphones to my phone the play pause, skip and volume buttons are very unreliable often not working at all. After I...
Plan Premium Country UK Device (Oneplus 6T) Operating System (Oxygen OS android 10) My Question or Issue After connecting any of my Bluetooth headphones to my phone the play pause, ski...
Casual Listener
883 Views
4 replies
0 likes
Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)
Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share...
4508 Views
0 replies
3 likes
PlanFreeCountry India DeviceRedmi Note 4 Operating SystemMIUI version: 11.0.2Android: 7.0 My Question or IssueI have an issue with Spotify playlist search bar. When I search for an artist's discography through regular search, I can see all the songs ...
Plan Free Country India Device Redmi Note 4 Operating System MIUI version: 11.0.2 Android: 7.0 My Question or Issue I have an issue with Spotify playlist se...
Casual Listener
983 Views
4 replies
0 likes
Plan: PremiumCountry: IrelandDevice: Hawei P30 proOperating System: Android 10 The issue that was recently 'fixed' with the song progress bar not displaying correctly when using Spotify Connect is happening again on my P30 Pro. The update seemed to f...
Plan: Premium Country: Ireland Device: Hawei P30 pro Operating System: Android 10 The issue that was recently 'fixed' with the song progress bar not displaying...
Moderator
4221 Views
5 replies
2 likes
PlanPremiumCountryUSDeviceASUS ZenFone MaxOperating SystemAndroid 7 My Question or Issue I In late February last year, Spotify introduced a new UI design. I would like to know if Android users will get this UI update because it has been more than a y...
Plan Premium Country US Device ASUS ZenFone Max Operating System Android 7 My Question or Issue I In late February last year, Spotify introduced a new UI design. I would like t...
Spotify Star
592 Views
2 replies
0 likes
PlanPremiumCountryusaDeviceoneplus 8Operating Systemh2os 11, Android 11 My Question or IssueI'm a member of Spotify alpha, but I can't see the lyrics option.
Plan Premium Country usa Device oneplus 8 Operating System h2os 11, Android 11 My Question or Issue I'm a member of Spotify alpha, but I can't see the lyrics option.
Spotify Star
619 Views
1 replies
0 likes
PlanPremiumCountryThailand DeviceSamsung Galaxy 21 UltraOperating SystemAndroid 11 My Question or IssueI ever had lyrics sharing button and ever shared on my ig 4-5 times but once I updated the application, it's gone. Please help to fix this. Thank y...
Plan Premium Country Thailand Device Samsung Galaxy 21 Ultra Operating System Android 11 My Question or Issue I ever had lyrics sharing button and ever shared on my ig 4-5 ti...
Spotify Legend
9432 Views
5 replies
0 likes
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I´ve reported a song that is glitched in the app two months ago but no one has communi...
Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue H...
Spotify Star
783 Views
3 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung Galaxy A21Operating SystemAndroid 10 My Question or IssueHi! I can´t see the lyrics of songs that I do see the lyrics on the desktop app.I've tried reinstalling the app but it didn't work.
Plan Premium Country Argentina Device Samsung Galaxy A21 Operating System Android 10 My Question or Issue Hi! I can´t see the lyrics of songs that I do see the lyrics on the desktop ...
Spotify Legend
948 Views
4 replies
0 likes
I love the new hide the song from playlist feature. It's a great way to hone in on the best songs in New Music UK for example. Alas, its current implementation is buggy. It works fine in online mode. It's very slow, with the three dot context menu op...
I love the new hide the song from playlist feature. It's a great way to hone in on the best songs in New Music UK for example. Alas, its current implementation is buggy. It works fine in online mode....
Spotify Legend
639 Views
1 replies
0 likes
For the past few months, I'll open a playlist and select a song and it will play. Then about 20-seconds into the song, it'll suddenly stop and switch to the radio. This happens whether I select a specific song or select "Shuffle". Sometimes, I can go...
For the past few months, I'll open a playlist and select a song and it will play. Then about 20-seconds into the song, it'll suddenly stop and switch to the radio. This happens whether I ...
Moderator
1122 Views
7 replies
0 likes
PlanFreeCountryPakistan Device, Samsung Galaxy a51 Operating System Android 10 My Question or Issue I'm trying to open a link for a podcast but it's just sending me to the home screen of the app and isn't doing anything else this is the link I'm tryi...
Plan Free Country Pakistan Device , Samsung Galaxy a51 Operating System Android 10 My Question or Issue I'm trying to open a link for a podcast but ...
Spotify Legend
809 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung s20 FE 5gOperating SystemAndroid 11 My Question or IssueSpotify is deleting my songs when I turn off my phone and every odd time signs me out of my accout. Funny enough, if Spotify was in offline mode when I turn...
Plan Premium Country Canada Device Samsung s20 FE 5g Operating System Android 11 My Question or Issue Spotify is deleting my songs when I turn off my phone and every odd time signs m...
Newbie
1452 Views
8 replies
2 likes
Plan: PremiumCountry: ArgentinaDevices: Macbook Pro late 2016, Android Redmi 7Operating Systems: MacOS 11.2, Android 10 After https://community.spotify.com/t5/Ongoing-Issues/Progress-bar-issue-with-Spotify-Connect-on-Android/idc-p/5192616#M114747 it ...
Plan: Premium Country: Argentina Devices: Macbook Pro late 2016, Android Redmi 7 Operating Systems: MacOS 11.2, Android 10 After https://community.spoti...
Not applicable
756 Views
2 replies
0 likes
PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemMIUI Global 12.0.7 My Question or IssueWhen I run the Spotify App, everything freezes on Home screen (I've uploaded the SS),I can not press anything, cannot go to any sub menu or anything....
Plan Premium Country Turkey Device Redmi Note 8 Pro Operating System MIUI Global 12.0.7 My Question or Issue When I run the Spotify App, everything freezes on Home screen (I've uploa...
Spotify Legend
1538 Views
3 replies
0 likes
PlanPremiumCountryAustriaDeviceGalaxy S21Operating SystemAndroid 11Spotify Version 8.6.20.1063 My Question or IssueImmediately after opening, the Android app gets stuck. Sometimes music is still played via Bluetooth (in the car) although the app cann...
Plan Premium Country Austria Device Galaxy S21 Operating System Android 11 Spotify Version 8.6.20.1063 My Question or Issue Immediately after opening, the Android app gets stuck. So...
Spotify Star
1477 Views
3 replies
0 likes
PlanPremium/FamilyCountryAustraliaDevicePixel 5Operating SystemAndroid Oreo 11My ProblemSpotify App does not change pages visually when I use the app. As in, when I open an album from my recently played, or press Search or My Library, the screen does...
Plan Premium/Family Country Australia Device Pixel 5 Operating System Android Oreo 11 My Problem Spotify App does not change pages visually when I use the app. As in, when I ope...
Spotify Legend
1272 Views
1 replies
0 likes
