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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386024 Views

544 replies

34 likes

Account
Free
  • 386024 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7986 Views

0 replies

7 likes

  • 7986 Views
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  • 7 likes

Superuser Contribution No "Find in this Playlist" or "Remove from this Playlist"

PlanFreeCountryUSADeviceGalaxy A11Operating SystemAndroid 10 My Question or IssueI am trying to remove songs from a very long playlist. Apparently there is supposed to be an option to search for a song in a playlist by clicking the three dots, but I ...

Newbie

Plan Free Country USA Device Galaxy A11 Operating System Android 10   My Question or Issue I am trying to remove songs from a very long playlist. Apparently there is supposed to be an ...

Jeremy

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing

The music in the app keeps randomly pausing. The app itself isn't crashing, just the music is stopping.I've tried closing the app and clearly cache.I've tried restarting the phone.The only thing I haven't tried is uninstalling, because I have so much...

Casual Listener

The music in the app keeps randomly pausing. The app itself isn't crashing, just the music is stopping. I've tried closing the app and clearly cache. I've tried restarting the phone. The only thin...

Kiril

Moderator

961 Views

3 replies

1 likes

  • 961 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Alarm only plays for 10 seconds

PlanPremiumCountrySwedenDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueI've got a play list that I use for my reoccurring alarm in the morning. Recently, it's only been playing for 10 seconds and stops which is an issue if the...

Regular

Plan Premium Country Sweden Device Google Pixel 6 Pro Operating System Android 12   My Question or Issue I've got a play list that I use for my reoccurring alarm in the morning. Recent...

MissedAlarm-LostJob

Regular

4187 Views

6 replies

0 likes

  • 4187 Views
  • 6 replies
  • 0 likes

Superuser Contribution 'Now playing' not showing

PlanPremiumCountryAustralia DeviceSamsung Galaxy s20 FE My Question or IssueThe 'Now playing' bar no lo get shows when playing songs & playlistsI can't control volume or songs or even stop or pause nor can I connect to my usual devices including my h...

Newbie

  Plan Premium Country Australia  Device Samsung Galaxy s20 FE   My Question or Issue The 'Now playing' bar no lo get shows when playing songs & playlists I can't control...

Alex

Spotify Legend

3365 Views

1 replies

1 likes

  • 3365 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bad sound on Android.

PlanFreeCountryArgentinaDeviceSamsung GalaxyOperating SystemWindows 10My Question or Issue Hello people, I'm trying Spotify and other music service in order to decide which one pick and I have a problem, Spotify sounds normal on W10 but not on Androi...

Newbie

Plan Free Country Argentina Device Samsung Galaxy Operating System Windows 10 My Question or Issue   Hello people, I'm trying Spotify and other music service in order to decide which o...

Ver

Spotify Legend

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zappa discography won't load

PlanPremiumCountrYUK DeviceSamsung s20Operating SystemAndroid My Question or Issue When I try and load Frank Zappa discography from the app artist page it never loads. Doesn't show loading icon just black. Also hangs the app. Maybe because it's so bi...

Music Fan

Plan Premium CountrY UK   Device Samsung s20 Operating System Android   My Question or Issue  When I try and load Frank Zappa discography from the app artist page it never l...

Ver

Spotify Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Stations scrobbles twice

PlanPremiumCountryCanadaDeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueWhen using the Spotify Stations app on my phone, every song is scrobbled to Last.fm twice. This only happens with the Spotify Stations mobile app. When using t...

Regular

Plan Premium Country Canada Device Google Pixel 5 Operating System Android 12   My Question or Issue When using the Spotify Stations app on my phone, every song is scrobbled to Last.fm...

Alex

Spotify Legend

1524 Views

3 replies

0 likes

  • 1524 Views
  • 3 replies
  • 0 likes

Superuser Contribution greek fonts

PlanPremiumCountry GR Device(Samsung Galaxy S20+)Operating System(Android 10.) My Question or Issue after last update greek fonts in Spotify app looks terrible. some letters seem in different style

Casual Listener

Plan Premium Country GR   Device (Samsung Galaxy S20+) Operating System (Android 10.)   My Question or Issue   after last update greek fonts in Spotify app looks terrible. s...

TheCoolerGiorgos

Regular

2107 Views

12 replies

4 likes

  • 2107 Views
  • 12 replies
  • 4 likes

Restarting the phone resets my downloaded songs

PlanPremiumCountryTurkeyDeviceSamsung S20 FE (SM-G780G)Operating SystemAndroid 11My Question or IssueI bought a microSD just to put my Spotify songs on it. It was fine for a week or so, but after restarting, boom, more than 1200 songs have to be down...

Casual Listener

  Plan Premium Country Turkey Device Samsung S20 FE (SM-G780G) Operating System Android 11 My Question or Issue I bought a microSD just to put my Spotify songs on it. It was fine for a...

calamar-87

Gig Goer

1036 Views

3 replies

0 likes

microSD
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Superuser Contribution Spotify Sound Settings not working in Android Auto

Samsung Galaxy S7, Android 8, Premium plan, version 8.7.6.1071.Simple problem: I can't enable Spotify Sound Settings, like the equalizer, when my phone is hooked up to my car (2022 Mazda3 Hatchback) via Android Auto, or even just through the USB cord...

Newbie

Samsung Galaxy S7, Android 8, Premium plan, version 8.7.6.1071. Simple problem: I can't enable Spotify Sound Settings, like the equalizer, when my phone is hooked up to my car (2022 Mazda3 Hatchback...

Alex

Spotify Legend

1924 Views

1 replies

3 likes

  • 1924 Views
  • 1 replies
  • 3 likes

Superuser Contribution Webplayer - vanishing/ switching-off sound

PlanPremiumCountry DevicewebplayerOperating SystemWindows 10 My Question or IssueI am using Spotify web player on my work laptop (before you ask/ suggest: no, I am not able to install the app on my work machine) and I’ve recently noticed problems wit...

Casual Listener

Plan Premium Country   Device webplayer Operating System Windows 10   My Question or Issue I am using Spotify web player on my work laptop (before you ask/ suggest: no, I am not a...

OscarDC

Moderator

507 Views

3 replies

0 likes

  • 507 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Mobile data usage away from wifi

New to spotify. Want to make sure that I'm not using mobile data when I'm out and about. Safe to play something from my library without streaming on mobile data?

Visitor

New to spotify. Want to make sure that I'm not using mobile data when I'm out and about. Safe to play something from my library without streaming on mobile data? 

OscarDC

Moderator

961 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Constant Ads Disrupting My Walk

PlanNo plan CountryUnited States Device(Android, Samsung Galaxy S20 5G) Operating System(Android) My Question or IssueA few weeks ago when I was going for my walk, I noticed that whenever I would select a new artist to listen to, there would be const...

Regular

Plan No plan   Country United States   Device (Android, Samsung Galaxy S20 5G)   Operating System (Android)   My Question or Issue A few weeks ago when I was going fo...

Novy

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Removed shuffle button from playlists

My Question or IssueMy app updated in the last day or so, and now I no longer have a button on my playlists that will reshuffle the "Next From:" queue. It just resumes where I had left off. I already have that button at the bottom of the screen, so I...

Casual Listener

My Question or Issue My app updated in the last day or so, and now I no longer have a button on my playlists that will reshuffle the "Next From:" queue. It just resumes where I had left off. I alrea...

644 Views

0 replies

1 likes

  • 644 Views
  • 0 replies
  • 1 likes

Superuser Contribution Your desktop and android apps are hot garbage

PlanPremiumCountryUsaDeviceWindows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8Operating SystemWindows 10,android pie My Question or IssueYour apps are hot garbage across the board. For a tech company your interfaces are trash and your ...

Casual Listener

Plan Premium Country Usa Device Windows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8 Operating System Windows 10,android pie   My Question or Issue Your apps are hot garb...

AM89

Regular

7393 Views

15 replies

29 likes

  • 7393 Views
  • 15 replies
  • 29 likes

Superuser Contribution [Desktop] Make an app that works.

I don't understand how Spotify is the biggest music streaming service in the world and is still somehow so, so, so, so incredibly awful. It is so bad, how can you possibly make something this bad. It just doesn't work at all, everything crashes all t...

Casual Listener

I don't understand how Spotify is the biggest music streaming service in the world and is still somehow so, so, so, so incredibly awful. It is so bad, how can you possibly make something this bad. It...

AM89

Regular

1061 Views

4 replies

2 likes

Desktop
  • 1061 Views
  • 4 replies
  • 2 likes

Degraded sound quality on AAOS

PlanPremiumCountryUSA DeviceCar - 2021 Volvo XC40 RechargeOperating SystemAndroid Automotive Operating System (AAOS 10) My Question or IssueI'd like to report an issue of poor sound quality with the Spotify app on AAOS (Android Automotive Operating S...

Regular

Plan Premium Country USA   Device Car - 2021 Volvo XC40 Recharge Operating System Android Automotive Operating System (AAOS 10)   My Question or Issue I'd like to report an issue...

ConcernedUser5

Regular

1961 Views

2 replies

0 likes

  • 1961 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop local files added to playlist, only some sync to mobile

Plan - PremiumCountry USADevice - Pixel 5Operating System - Android 12My Question or IssueIn the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine in the desktop app. I sync the playlist to my Android device. 9 of t...

Regular

Plan - Premium Country USA Device - Pixel 5 Operating System - Android 12 My Question or Issue In the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine i...

YourUncleTony

Regular

1098 Views

2 replies

0 likes

  • 1098 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto still Unable to browse by Album

PlanPremiumCountryNetherlandsDeviceMotorola G7 power / Android Auto (updated)Operating SystemAndroid 10 My Question or IssueThis issue has been discussed earlier (2019, 2020), but I found no solution: It is unable to play downloaded albums in Android...

Casual Listener

  Plan Premium Country Netherlands Device Motorola G7 power / Android Auto (updated) Operating System Android 10   My Question or Issue This issue has been discussed earlier (201...

hector373

Regular

5650 Views

25 replies

7 likes

  • 5650 Views
  • 25 replies
  • 7 likes

lyrics don't work on android

PlanPremiumCountryIrelandDeviceSamsung Galaxy S20FEOperating System(Android 12)My Question or IssueHello,It seems that everyone now has the lyrics feature. Even though I have the newest version of Spotify, and it says under songs that they have lyric...

Newbie

Plan Premium Country Ireland Device Samsung Galaxy S20FE Operating System (Android 12) My Question or Issue Hello, It seems that everyone now has the lyrics feature. Even though I have the ...

Taylith

Community Legend

540 Views

1 replies

1 likes

  • 540 Views
  • 1 replies
  • 1 likes