Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394483 Views

546 replies

35 likes

Account
Free
  • 394483 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8382 Views

0 replies

7 likes

  • 8382 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify Sound Settings not working in Android Auto

Samsung Galaxy S7, Android 8, Premium plan, version 8.7.6.1071.Simple problem: I can't enable Spotify Sound Settings, like the equalizer, when my phone is hooked up to my car (2022 Mazda3 Hatchback) via Android Auto, or even just through the USB cord...

Newbie

Samsung Galaxy S7, Android 8, Premium plan, version 8.7.6.1071. Simple problem: I can't enable Spotify Sound Settings, like the equalizer, when my phone is hooked up to my car (2022 Mazda3 Hatchback...

Alex

Spotify Legend

1972 Views

1 replies

3 likes

  • 1972 Views
  • 1 replies
  • 3 likes

Superuser Contribution Webplayer - vanishing/ switching-off sound

PlanPremiumCountry DevicewebplayerOperating SystemWindows 10 My Question or IssueI am using Spotify web player on my work laptop (before you ask/ suggest: no, I am not able to install the app on my work machine) and I’ve recently noticed problems wit...

Casual Listener

Plan Premium Country   Device webplayer Operating System Windows 10   My Question or Issue I am using Spotify web player on my work laptop (before you ask/ suggest: no, I am not a...

OscarDC

Moderator

529 Views

3 replies

0 likes

  • 529 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Mobile data usage away from wifi

New to spotify. Want to make sure that I'm not using mobile data when I'm out and about. Safe to play something from my library without streaming on mobile data?

Visitor

New to spotify. Want to make sure that I'm not using mobile data when I'm out and about. Safe to play something from my library without streaming on mobile data? 

OscarDC

Moderator

975 Views

3 replies

0 likes

  • 975 Views
  • 3 replies
  • 0 likes

Superuser Contribution Constant Ads Disrupting My Walk

PlanNo plan CountryUnited States Device(Android, Samsung Galaxy S20 5G) Operating System(Android) My Question or IssueA few weeks ago when I was going for my walk, I noticed that whenever I would select a new artist to listen to, there would be const...

Regular

Plan No plan   Country United States   Device (Android, Samsung Galaxy S20 5G)   Operating System (Android)   My Question or Issue A few weeks ago when I was going fo...

Novy

Moderator

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Removed shuffle button from playlists

My Question or IssueMy app updated in the last day or so, and now I no longer have a button on my playlists that will reshuffle the "Next From:" queue. It just resumes where I had left off. I already have that button at the bottom of the screen, so I...

Casual Listener

My Question or Issue My app updated in the last day or so, and now I no longer have a button on my playlists that will reshuffle the "Next From:" queue. It just resumes where I had left off. I alrea...

655 Views

0 replies

1 likes

  • 655 Views
  • 0 replies
  • 1 likes

Superuser Contribution Your desktop and android apps are hot garbage

PlanPremiumCountryUsaDeviceWindows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8Operating SystemWindows 10,android pie My Question or IssueYour apps are hot garbage across the board. For a tech company your interfaces are trash and your ...

Casual Listener

Plan Premium Country Usa Device Windows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8 Operating System Windows 10,android pie   My Question or Issue Your apps are hot garb...

AM89

Regular

7478 Views

15 replies

29 likes

  • 7478 Views
  • 15 replies
  • 29 likes

Superuser Contribution [Desktop] Make an app that works.

I don't understand how Spotify is the biggest music streaming service in the world and is still somehow so, so, so, so incredibly awful. It is so bad, how can you possibly make something this bad. It just doesn't work at all, everything crashes all t...

Casual Listener

I don't understand how Spotify is the biggest music streaming service in the world and is still somehow so, so, so, so incredibly awful. It is so bad, how can you possibly make something this bad. It...

AM89

Regular

1074 Views

4 replies

2 likes

Desktop
  • 1074 Views
  • 4 replies
  • 2 likes

Degraded sound quality on AAOS

PlanPremiumCountryUSA DeviceCar - 2021 Volvo XC40 RechargeOperating SystemAndroid Automotive Operating System (AAOS 10) My Question or IssueI'd like to report an issue of poor sound quality with the Spotify app on AAOS (Android Automotive Operating S...

Regular

Plan Premium Country USA   Device Car - 2021 Volvo XC40 Recharge Operating System Android Automotive Operating System (AAOS 10)   My Question or Issue I'd like to report an issue...

ConcernedUser5

Regular

2021 Views

2 replies

0 likes

  • 2021 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop local files added to playlist, only some sync to mobile

Plan - PremiumCountry USADevice - Pixel 5Operating System - Android 12My Question or IssueIn the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine in the desktop app. I sync the playlist to my Android device. 9 of t...

Regular

Plan - Premium Country USA Device - Pixel 5 Operating System - Android 12 My Question or Issue In the Desktop app, I create a new playlist, and add 10 local files to it. All 10 play fine i...

YourUncleTony

Regular

1122 Views

2 replies

0 likes

  • 1122 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto still Unable to browse by Album

PlanPremiumCountryNetherlandsDeviceMotorola G7 power / Android Auto (updated)Operating SystemAndroid 10 My Question or IssueThis issue has been discussed earlier (2019, 2020), but I found no solution: It is unable to play downloaded albums in Android...

Casual Listener

  Plan Premium Country Netherlands Device Motorola G7 power / Android Auto (updated) Operating System Android 10   My Question or Issue This issue has been discussed earlier (201...

hector373

Regular

5737 Views

25 replies

7 likes

  • 5737 Views
  • 25 replies
  • 7 likes

lyrics don't work on android

PlanPremiumCountryIrelandDeviceSamsung Galaxy S20FEOperating System(Android 12)My Question or IssueHello,It seems that everyone now has the lyrics feature. Even though I have the newest version of Spotify, and it says under songs that they have lyric...

Newbie

Plan Premium Country Ireland Device Samsung Galaxy S20FE Operating System (Android 12) My Question or Issue Hello, It seems that everyone now has the lyrics feature. Even though I have the ...

Taylith

Community Legend

549 Views

1 replies

1 likes

  • 549 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Other] Spotify Update?

I have recently discovered Spotify has gotten a new look with new features such as the playlist enhance feature. My phone on the other hand (Samsung Galaxy s10) has not gotten the update. The rest of my family who have the exact same phones got it al...

Visitor

I have recently discovered Spotify has gotten a new look with new features such as the playlist enhance feature. My phone on the other hand (Samsung Galaxy s10) has not gotten the update. The rest of...

Kiril

Moderator

525 Views

1 replies

0 likes

Android
Other
  • 525 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where is the sleep timer control?

Plan: FreeCountry: UKOS: Android 7.1.2App version: 8.7.0.1147I can't see the sleep timer control anywhere.I have tried flushing the cache, and data, and reinstalling the app.Screenshots: showing the podcast playing; when I click on the 3 dots.

Casual Listener

Plan: Free Country: UK OS: Android 7.1.2 App version: 8.7.0.1147 I can't see the sleep timer control anywhere. I have tried flushing the cache, and data, and reinstalling the app. Screenshots: ...

Eni

Moderator

1475 Views

3 replies

0 likes

  • 1475 Views
  • 3 replies
  • 0 likes

Superuser Contribution More sorting options

It would be cool to be able to sort through your liked music by more than just the genre. What if you could sort by decade also? It would make it so much easier to create playlists in different categories.

Visitor

It would be cool to be able to sort through your liked music by more than just the genre. What if you could sort by decade also? It would make it so much easier to create playlists in different categ...

Eni

Moderator

569 Views

1 replies

2 likes

  • 569 Views
  • 1 replies
  • 2 likes

Superuser Contribution Premium unable to play downloaded songs

PlanPremiumCountrySloveniaDeviceSamsung Galaxy Grand NeoOperating System(Android KitKat 4.4.4)App version8.6.52.916 I'm having troubles playing downloaded songs from Spotify. I've factory resettedmy phone, did numeral fresh installs, also checked tha...

Regular

Plan Premium Country Slovenia Device Samsung Galaxy Grand Neo Operating System (Android KitKat 4.4.4) App version 8.6.52.916   I'm having troubles playing downloaded songs from Spotif...

miro_b

Regular

1927 Views

10 replies

0 likes

  • 1927 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Lyrics unavailable on mobile device

PlanPremium IndividualCountryPolandDeviceLG K61 Operating SystemAndroid 11 Red Velvet Cake My Question or IssueI have problem with Spotify Lyrics feature. It's working on desktop version (Windows 10), but I can use that on my mobile phone. Some songs...

Newbie

Plan Premium Individual Country Poland Device LG K61  Operating System Android 11 Red Velvet Cake   My Question or Issue I have problem with Spotify Lyrics feature. It's work...

Novy

Moderator

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify auf mehren Google Nests gleichzeitig

Hallo,wie kann ich mit ein Family Account spotify auf mehren Google Mini hören. Ich hab ein google Account meine Frau und der junge hat n eigenen google Account. Alle in einen Haushalt. sobald einer was hört und ein anderer auch was hören will geht d...

Newbie

Hallo, wie kann ich mit ein Family Account spotify auf mehren Google Mini hören. Ich hab ein google Account meine Frau und der junge hat n eigenen google Account. Alle in einen Haushalt.  soba...

Kiril

Moderator

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not connect to Pioneer MVH-2400NEX

PlanPremiumCountry U.S.A.DeviceSamsung Galaxy Note 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Pioneer MVH-2400NEX and Spotify plays through Android Auto and also streams via bluetooth, however when I choose ...

Casual Listener

Plan Premium Country  U.S.A. Device Samsung Galaxy Note 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a Pioneer MVH-2400NEX and Spo...

Yordan

Moderator

46001 Views

56 replies

5 likes

  • 46001 Views
  • 56 replies
  • 5 likes

Superuser Contribution Spotify Connect JVC KD-X472DBT doesnt work "Connecting" all the Time

PremiumGermany Samsung Huawei P10 Lite Android 8.0.0Spotify 8.7.0.1154JVC KD-X472DBTPlaying via Bluetooth The bluetooth connection works and I can hear the music from the app but it just says "Connecting" constantly so I can't use any of the addition...

Music Fan

  Premium Germany   Samsung Huawei P10 Lite Android 8.0.0 Spotify 8.7.0.1154 JVC KD-X472DBT Playing via Bluetooth   The bluetooth connection works and I can hear the musi...

Yordan

Moderator

10607 Views

12 replies

5 likes

  • 10607 Views
  • 12 replies
  • 5 likes

Superuser Contribution Playing Multiple Playlists

Is there any way to configure Spotify to play multiple playlists, one after the other?

Casual Listener

Is there any way to configure Spotify to play multiple playlists, one after the other?

dandv

Music Fan

7925 Views

5 replies

1 likes

  • 7925 Views
  • 5 replies
  • 1 likes