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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851368 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851368 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17344 Views
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  • 17344 Views
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Android version lacking many features present on desktop

Hi. New user here. After doing a bit of testing I noticed that Android app is lacking in basic sorting and multi element management features that can be used on PC:Impossible to create a folder to group few playlists together.Impossible to highlight ...

  • Visitor
  • Hi. New user here. After doing a bit of testing I noticed that Android app is lacking in basic sorting and multi element management features that can be used on PC: Impossible to create a folder to...
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  • 145 Views
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Cuando cierro spotify se borran mis descargas

PlanPremiumCountry DeviceHuawei Y7 2018Operating SystemAndroid My Question or IssueCuando cierro Spotify se borran todas mis descargas y se tienen que volver a descargar. Ya desinstalee la app y la volvia instalar y no funciona. No es problema de la ...

  • Newbie
  • Plan Premium Country   Device Huawei Y7 2018 Operating System Android   My Question or Issue Cuando cierro Spotify se borran todas mis descargas y se tienen que volver a descargar...
  • 408 Views
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  • 408 Views
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Spotify has stopped showing my Google mini web I want to cast

I have Spotify premium and everything was fine up until a week or so a go. For some reason, I can no longer cast to my Google mini. I use it all the time, so this is infuriating. Spotify and Google home apps are updated. Both use the same WiFi (and I...

  • Visitor
  • I have Spotify premium and everything was fine up until a week or so a go. For some reason, I can no longer cast to my Google mini.   I use it all the time, so this is infuriating.   Sp...
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  • 205 Views
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Car mode icon in play screen

Hello,I'm using spotify in car by bluetooth device pluged in car stereo aux (Huawei Honor 9 connected bluetooth device). Listening spotify in car I like to use car mode option. Problem is that I have to scroll through the settings and activate car mo...

  • Visitor
  • Hello, I'm using spotify in car by bluetooth device pluged in car stereo aux (Huawei Honor 9 connected bluetooth device). Listening spotify in car I like to use car mode option. Problem is that I ha...
  • 179 Views
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  • 179 Views
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Solved!! Podcast crashing

Podcasts are crashing every few minutes  

  • Visitor
  • Podcasts are crashing every few minutes   
  • Billy-J
  • Spotify Star
  • 221 Views
  • 1 replies
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  • 221 Views
  • 1 replies
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Superuser Contribution Can't download Local Files onto Pixel 3

Hi! I'm having a problem where I can't download my playlist of 360 local files onto my phone so I can listen to them on the go. Whenever I try, it just puts a little exclamation mark with a circle around it under each song and says "Waiting To Downlo...

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  • Regular
  • Hi! I'm having a problem where I can't download my playlist of 360 local files onto my phone so I can listen to them on the go. Whenever I try, it just puts a little exclamation mark with a circle ar...
  • Xenia
  • Moderator
  • 1326 Views
  • 6 replies
  • 0 likes
  • downloads
    local files
    Pixel 3
  • 1326 Views
  • 6 replies
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Creating a Playlist: Bugs

Plan: PremiumCountry: Mexico DeviceMoto Z3 PlayOperating SystemAndroid 9 My Question or IssueWhen I'm creating a long playlist (more than 60h of playtime) I use to start adding songs by artist (alphabetically), and when I finish, I start playing my n...

  • Newbie
  • Plan: Premium Country: Mexico   Device Moto Z3 Play Operating System Android 9   My Question or Issue When I'm creating a long playlist (more than 60h of playtime) I use to start a...
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  • Android 10
    bug
    Bug Playlist
    bugs
    Error
    Issues
    Playlist
    shuffle
    troubles
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Liked and albums didn't show up on my phone

PlanFree/PremiumCountryRussiaDevice(iPhone 6s,)Operating System(iOS 13.3.1, Windows 10 ) My Question or Issueafter transferring a track from apple music, my favorite songs and albums only appeared on my PC, but they are not in my phone. I don't want ...

  • Visitor
  •   Plan Free/Premium Country Russia Device (iPhone 6s,) Operating System (iOS 13.3.1, Windows 10 )   My Question or Issue after transferring a track from apple music, my favorite ...
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Superuser Contribution [Connect] Spotify Connect overriding device control

PlanPremiumCountryUnited StatesDeviceLG V35Operating SystemAndroid Oreo My Question or IssueHey knowledgeable lads, Recently I've been having issues with Spotify Connect on my Android device. I use it mostly to play Spotify over my Amazon Echo (first...

  • Visitor
  • Plan Premium Country United States Device LG V35 Operating System Android Oreo   My Question or Issue Hey knowledgeable lads,   Recently I've been having issues with Spotif...
  • Ivan
  • Spotify Legend
  • 622 Views
  • 1 replies
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  • 622 Views
  • 1 replies
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Solved!! Autoplay won't work

PlanPremiumCountryIrelandDeviceSamsung Galaxy A40Operating SystemAndroid For the entire time sinse I downloaded it my autoplay feature will simply not work. I have checked on multiple occasions and turned it on & off but I have no success.Any help or...

  • Casual Listener
  • Plan Premium Country Ireland Device Samsung Galaxy A40 Operating System Android   For the entire time sinse I downloaded it my autoplay feature will simply not work. I have checked on m...
  • TreyAnastasio
  • Spotify Star
  • 211 Views
  • 1 replies
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  • 211 Views
  • 1 replies
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Solved!! Mail

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to register, you receive a message that the email address is not valid and you need to email.com however, I tried to register using: gmail.c...

  • Regular
  •   Страна Russian  устройство Samsung Galaxy a50 Операционная система Android 10   Мой вопрос или проблема when you try to register, you receive a message that the email addre...
  • Slander82
  • Regular
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
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Solved!!Superuser Contribution Connect

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to log in to the app, it says that there is no Internet connection, tried to log in using wifi, mobile Internet, and using VPN, nothing help...

  • Regular
  • Страна Russian устройство Samsung Galaxy a50 Операционная система Android 10   Мой вопрос или проблема when you try to log in to the app, it says that there is no Internet connection, ...
  • Slander82
  • Regular
  • 578 Views
  • 6 replies
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  • 578 Views
  • 6 replies
  • 0 likes

Plays on car stereo then reverts to phone

Plan Premium Country AustriaMoto G7 Plus XT1965-3Android 10 QPWS30.61.21.11 security patch level 1 June 2020Spotify 8.5.66.1002Connected to a brand new out of box Kenwood DMX7017DABS Mechless Android Auto compatible double din head unit via brand new...

  • Visitor
  • Plan Premium Country Austria Moto G7 Plus XT1965-3 Android 10 QPWS30.61.21.11 security patch level 1 June 2020 Spotify 8.5.66.1002 Connected to a brand new out of box Kenwood DM...
  • 293 Views
  • 0 replies
  • 1 likes
  • Android Auto.
    Kenwood
  • 293 Views
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  • 1 likes

Superuser Contribution Moving Section Visual Bug

Plan PremiumAustralia DevicePixel 4XLOperating SystemAndroid 10 My Question or IssueI found a weird visual bug that pushes down the Made For You section when scrolling through the carousel above it (images attached).

  • Visitor
  • Plan Premium Australia   Device Pixel 4XL Operating System Android 10   My Question or Issue I found a weird visual bug that pushes down the Made For You section when scrollin...
  • Ivan
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Volume cannot be set for connected devices

PlanPremiumCountryGermany DeviceHuawei P30 Pro Operating SystemAndroid 10EMUI 10.1.0 My Question or IssueIf I connect to a other device in the network (does not matter if I connect to my Alexas or to my Soundbar it will not allow me most of the time ...

  • Visitor
  • Plan Premium Country Germany  Device Huawei P30 Pro    Operating System Android 10 EMUI 10.1.0    My Question or Issue If I connect to a other device in the netwo...
  • 278 Views
  • 0 replies
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  • Android
    bug
    Connected Device
    huawei
    network
    p30 pro
    volume
  • 278 Views
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Solved!! Problem About Artist Page

PlanPremiumCountryTurkeyDeviceXperia XA UltraOperating SystemAndroid 7.0 My Question or IssueWhen I try to open an artist page or album page the mobile application of the Spotify stops working. I can't open of any artist page. What should I do for so...

  • Casual Listener
  • Plan Premium Country Turkey Device Xperia XA Ultra Operating System Android 7.0   My Question or Issue When I try to open an artist page or album page the mobile application of the Spo...
  • Billy-J
  • Spotify Star
  • 315 Views
  • 3 replies
  • 0 likes
  • 315 Views
  • 3 replies
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Pixel 2 - Spotify is trying to play

PlanPremiumCountryThe NetherlandsDevicePixel 2Operating SystemAndroid 10 My Question or IssueHi, I'm still getting a random notification that spotify is trying to play... I've seen that the issue officially has been resolved but it seems not for ever...

  • Casual Listener
  •   Plan Premium Country The Netherlands Device Pixel 2 Operating System Android 10   My Question or Issue Hi,  I'm still getting a random notification that spotify is trying...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
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Queue can't be seen or edited

PlanPremiumCountryUKDeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueVery weirdly, since moving from an S9+ to an S20+, the queue option has greyed out. I have tried uninstalling and reinstalling, a clean uninstall and deletio...

  • Newbie
  • Plan Premium Country UK Device Samsung Galaxy S20+   Operating System Android 10   My Question or Issue Very weirdly, since moving from an S9+ to an S20+, the queue option h...
  • 154 Views
  • 0 replies
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  • 154 Views
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Solved!!Superuser Contribution Something went wrong message

PlanPremiumCountryUKDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueWhen I'm offline on some not all albums I get the error message, the album is downloaded and I've tried to log out and in again but nothing works, any ideas?

  • Newbie
  • Plan Premium Country UK DeviceSamsung Galaxy 7 Operating System Android    My Question or Issue When I'm offline on some not all albums I get the error message, the album is down...
  • Ivan
  • Spotify Legend
  • 1015 Views
  • 1 replies
  • 0 likes
  • 1015 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scroll Behavior Buggy

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My Question or IssueWhen I try to scroll in my albums / artists, whatever I touch on the screen is selected immediately. The effect is I cannot scroll down because when I touch anything, wha...

  • Casual Listener
  • Plan Premium Country USA Device Moto G6 Operating System Android 9   My Question or Issue When I try to scroll in my albums / artists, whatever I touch on the screen is selected immedi...
  • Peter
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes