Android app. Not updating playing song.

[ApocalypsO]

Mobile is Broken. Is not showing currently playing song. Is instead showing first song played when opened app. Cannot fix without force stopping. This is happening on 3 different, recently updated phones so it's not me.  Very frustrating.

I really want to cancel this service that underpays artists while overpaying employees and promotes censorship and devisive social politics. You are giving me a great excuse spotify.

Plan

Premium

Country

UK

Device

Pixel 3 Pixel 4 Cubot x30

Operating System

Android 10/11

[AlejaR]

Hey @vpollinzi,

Thanks for your reply!

We really appreciate you keeping us posted about this inconvenience. We’re happy to know you could sort this out. Don't hesitate to reach out if the app starts to behave again.
 

If anything else comes up, the Community will always be here for you.
 

Take care!

[Doctoremote]

Still happening 7th Sept 2022. Spotify please fix

[AlejaR]

Hey @Doctoremote,

Thanks for your reply.

Could you share with us the troubleshooting you’ve already done? This way we can avoid repeating any steps.

On another note, and just to confirm, can you check if the inconvenience persists on another device? It’d be awesome if you could check. You can ask a relative or a friend to open your account and check.

Lastly, can you let us know the exact make/model and OS of your device along with the Spotify version you have installed?

We'll keep an eye on your response!

[Jasvitim]

Still happens. Current song stuck in the bar

[Lyubka]

Hey @Jasvitim,

Thank you for your reply in this thread.

As mentioned by @AlejaR earlier, it'd be great if you could share with us what have you tried to fixed this. 

In the meantime, you can try reinstalling the app with the steps here. We always recommend this since it'll get you the latest app version with all necessary updates and remove any corrupted files from previous installations that might be interfering with the app's performance on you device. 

We'll keep an eye out for your reply and we'll see what we can suggest next.