Android phone app, How do I stop or close the player within the Spotify app?

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Android phone app, How do I stop or close the player within the Spotify app?

keepaustinugly
Casual Listener

Plan: Premium

Country: USA

Device: Samsung Galaxy S21 Ultra 5G

Operating System: Android v11, One UI v3.1

 

My Question or Issue

How do I close or stop playback completely in the Spotify app? Not just pause it. Pausing it leaves it as an active media event and auto playback is triggered whenever a Bluetooth event happens involving a BT audio device. I want to control whether I want that to happen and closing the player in the app or stopping(not pausing) playback is not obvious in the UI.

 

Top attachement is the Media list showing Spotify paused, I would like this to die.

 

Middle is the player showing at the bottom, how to stop/close the player?

 

Bottom is the details of the player, pause is very obvious, the down arrow at the top left of the view minimizes the player with no option to Stop/Dismiss/Close.

Screenshot_20210828-122935_Media and devices.jpg
Screenshot_20210828-122926_Spotify.jpg
Screenshot_20210828-122913_Spotify.jpg
12 Replies

Eni
Moderator
Moderator

Hi there @keepaustinugly

 

Thanks for reaching out about this here in the Community.

 

This behavior is from the Android system and it can vary across brands and models. You can check this thread to see if any of the suggested solutions there work for your phone.

 

Let us know how it goes.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

OldTreo
Casual Listener

I'm having the same issue, but only with Spotify.  Other Android music players - YT Music, Amazon Music, Pandora - dont't continue to appear paused in my notification list after I swipe them closed or even restart the phone.  How do I get Spotify to stay closed the same way every other music app using the Android system does?

Eni
Moderator
Moderator

Hey there @OldTreo,

 

Thanks for reaching out about this here in the Community. 

 

We suggest that you check the battery optimization setting in your phone and restrict the app when not in use. However, keep in mind that it can affect the app performance.

 

On another note, could you let us know the exact make/model, operating system and Spotify version of your device?

 

We'll be waiting for your reply.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

OldTreo
Casual Listener

Thanks for getting back to me.  I'm using a Galaxy S10 running Samsung's December 1, 2021 security patch of Android 11 and Spotify 8.6.98.900.  Both appear to be at the latest version.  It was already set to optimize battery usage.  I turned off allow background activity.  Now I get a warning when I open Spotify saying it can't play in the background without that permission.  That makes in - I'll see if that keeps the notification from appearing.

MafeG
Moderator
Moderator

Hi @OldTreo,

 

Thank you for keeping in touch!

 

Is it possible for you to access your account with a phone from another brand besides Samsung and see if the same issue happens? 

 

We ask this because we've received multiple reports of Samsung phones having issues with playback notifications. And this may be because widget and notification behavior can be influenced by the Android ROM and Samsung uses a custom one.

 

Keep us posted.

MafeGModerator
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ShannaMitchell
Visitor

Hi there,

I have an Essential phone model PH-1 with Android 10 with the same issue.  There's no obvious way to turn off the music player.  Just pause it. I have this issue where every time I start up my car with the app Android auto, it starts playing from Spotify, even though I don't have the app open on my phone. Can't figure out how to stop it -just pause.   

 I updated my settings so that autoplay would stop on both my phone or other connected devices, but to no avail.  My car just keeps pulling from Spotify on my phone.  I hate it.  

Nextaty
Casual Listener

Same thing on Sony phone. Why not just add a close (×) button at the notification? The only way to get rid of the player is to force stopping it manually. 

Elena
Moderator
Moderator

Hey @Nextaty and @ShannaMitchell
 

Thanks for replying.

 

Could you check the device specific options to run/not run Spotify in the background? Try switching between the two.

 

But keep in mind, that the observed behavior is based on the Android version provided by the device manufacturer, as mentioned in a previous post, and not letting the Spotify app run in the background can hinder its functionality in some aspects.

 

Keep us posted,

 

Cheers! 

ElenaModerator
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Ayamenakmen
Visitor

I cant stop Spotify from working in the background

 

Nextaty
Casual Listener

I'm going to delete this app and never use it again. 

Nousername222
Visitor

I have the same issue with an iPhone.

 

We’re not asking about extra settings or run in the background options. We’re asking where the exit button for Spotify is. I just want to close it. Sometimes, it’s fine while it plays when I’m on other apps. Other times, I want to shut it off. But the latter option isn’t available unless I log out.

 

Where’s the “x” button for Spotify on iPhone?

Alex
Moderator
Moderator

Hey there @Nousername222,

 

Thanks for the post.

 

As with most mobile apps, there is no 'X' button. You can open the app switcher and remove the Spotify window from there. This will close the app.

 

Hope this helps.

AlexModerator
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