App Didn't Close and Used All my Data

[Cuckboy]

So it's pretty well exactly as the title states, but I shall elaborate.

I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my phone decided to "undownload" itself so I had to redownload all of it again. I realized that this would end up using a lot of data since I was about to leave, so I quit the app (shut down the process) and went on my merry way. Little did I know, but Spotify was still downloading my music even when I had shut the program down, and used up an incredible 2.57gb of data to redownload everything, instantly going over my limit and costing me an extra $50 of data, which Telus was kind enough to refund me, at the behest that they don't recommend Spotify. 

So not only did Spotify end up using ALL of my cellular data which I have zero of until the end of the month, but they also nearly cost me $50. If I quit the app, there should not be ANY process of it running, so why would it keep downloading songs and not even give me a warning?

[ItsJamesJ]

Hey there,

Sorry to hear that you had issues with Spotify 😞

When you closed Spotify, did you close all of the processes? If you ended the process, Spotify wont be able to run anymore unless you start it again.

Happy rocking 🙂 

 - James

[Cuckboy]

Yes, I closed everything, like I said in the original post... My whole concern is why the **bleep** it was downloading anything when the process was closed, like, nothing else does that.

[Cuckboy]

Could I get a response, please?

[Joe]

The app would still be running in the background unless you used the app manager to kill it. As you're on a limited cellular data plan, the best thing would be to disable download over cellular in spotify's settings to prevent this happening again.

[Cuckboy]

Normally holding the menu button and sliding the app off the screen ends all processes for it, but seems like it didn't do it for this, but it normally always does. I've disabled it for Spotify now, but I'm still pissed off that this even happened. I don't understand why it decided to download my whole library again.