Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I am having the same problem. I have used and loved the Spotify app on my Android Galexy S5 and other devices for years. Last weekend, my phone suddenly started stalling, freezing, overheating, and crashing every time I tried to used Spotify. My phone runs fine, but if I try to use Spotify the problems start again.
I've uninstalled and reinstalled, I've cleared my data and cache, I've restarted my phone. I don't know what to do.
I am addicted to my Spotify app. I have collaborative playlists with friends across the country. I need to get it working again.
Please help me! Does anyone know what's wrong??
Thank you!
- rockmyjellies
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…