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App don't acess menu and crashing

App don't acess menu and crashing

Plan

Premium

Country

Brazil

Device

Moto G 4 Play 

Operating System

Android 7.1.1

 

Hi, guys. I have a problem with the app, is basically:

When I click in a menu for open, the app don't open the Menu and after it closes alone. I've reinstalled, but the problem continues. It is not something related to the device, nor to the system. 

 

 

 

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