Nokia 8 TA-1012 Android 9 +security patch 1 Jan 2019
Exact Spotify version
Does this happen with both wired and wireless connections to external devices? (Please also provide the model of the device.)
That's difficult to say. I've noticed that previously (android 8 and earlier version of Spotify) I always had to turn off equalizer in my car (bluetooth connection BMW iDrive5) because of using car audio build one. After android update I don't have to do it - it sounds ok (I pressume that it is just turning off itself). I also noticed that previously once I set my equalizer settings, I was barely change anything and now it happens quite often that after plugging headphones (wired) in my settings are being reset. But not always... Situation 1. Usually Bass Boost slider goes to minimum, surround sound is ok, other sliders are fine too. Equalizer is working but without bass. Situation 2. Everything looks fine (all sliders are ok, bass ok) but it is just not working - flat sound. I have to turn equalizer off anf on again to hear the difference. Situation 3. Sound is ok, I can hear equalizer + bass boost working but when I open equalizer settings all sliders are on their places but sound immediately gets flat. I have to turn equalizer off and on again to make it working. Situation 4. Sometimes everything 'just works'. I can unplug, plug in headphones again and everything is just ok... Sorry, not very helpful probably...
I hope that my description will help you somehow. It looks like the interface is loosing connection with current state of the equalizer, if I can say like that.
But I must also mention that in my opinion after update, when it works, sound quality is better than before. And it is louder.
i have the exact issue for the past month!! iphone xs max ios 12.2
somehow everytime i force close the app, the equalizer goes default eventhough it says the eq is enabled. so to bring the bass boost back i should re-toggle the eq button. waiting for the issue to be fixed
I don't know how to make a video of bt heaphones being turned off :) so I will describe it:
1 turn on spotify
2 turn on bt headphones, pair with phone if not paired
3 setup equalizer and bass boost in spotify settings
4 start listening to the music
5 stop the music
6 turn off bt phones
7 turn on bt phones again (after few seconds)
8 bass booster is almost always resetted.
Additionally equalizer is not working (it is flat - I can hear that) and it is starting after few minutes (I can hear that too) or I have to open settings and turn it off and on again to make it working.
It happens on:
Nokia 8, android 9 (V5.150), Marley Rebel BT phones, Spotify 126.96.36.1990 - current google play version
I think I know what is happening with bass booster reset at least.
I've made an experiment:
1. connect headphones (bt on)
2. turn on spotify, go to settings->equalizer
3. setup equalizer and bass booster (some random values)
4. turned off bt (disconnect headphones)
5. open equalizer again - bass settings are resetted and grayed out
6. turn on bt again, connect headphones
7. open equalizer- bass settings are active but set to zero.
Looks like program is resetting bass booster (probably) to not destroy the internal speaker when all headphones are disconnected. And when you connect phones again it is not restoring previous settings.
That doesn't explain what is happening with other equalizer settings (like turning on/off randomly as described in previous posts).