Bug: Android app crashes on startup with too many playlists

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Bug: Android app crashes on startup with too many playlists

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There appears to be a limit on the number of playlists supported in the Android app.  The bug manifests itself by causing Spotify to crash on startup leaving the user no choice, but to wipe the app and all sync'ed data, remove the additional playlists from a desktop app then re-install and re-sync.  It's been around for over a year and has even been acknowledged by a Spotify employee.  Sort it out.

 

https://getsatisfaction.com/spotify/topics/android_app_crashing_due_too_many_playlists

 

And

 


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Re: Bug: Android app crashes on startup with too many playlists

Music Fan

Yep, same problem here. Android ICS 4.0.3 on Nexus S and ASUS Transformer Prime.

 

This is from my post at the getsatisfaction thread;

Just encountered this problem across all my mobile devices, but not Windows. 

I have the latest version of ICS (4.0.3 at this time) on Samsung Nexus S, and ASUS Tranformer Prime, the Nexus S will simply crash to desktop, while on the Prime the application refuses to login[correction; refuses to stay in "online" mode, login works fine], but I was still able to use my offline playlists as I had time to go "offline" in the settings since it didnt crash[correction; it also crashes on the Prime now...]. 

I have now reduced the number of playlists and wiped all data on the phone and tablet, and I am able to have Spotify work at least.... 

This is an issue over a year old, some kind of status update would be nice instead of a completely ridiculous "backup your playlists" workaround. 

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Re: Bug: Android app crashes on startup with too many playlists

Music Fan

Any word on this? Just as a reminder, this bug was ignored for a year already on the getsatisfaction "support" site. Any word from spotify on this would be nice. Even a "we're aware of the problem and are fixing it" response.

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Re: Bug: Android app crashes on startup with too many playlists

Casual Listener

This worked for me on my Galaxy Nexus:

 

1.) Set your phone in airplane mode.

2.) Start Spotify and log out. The app should stop instantly.

3.) Start Spotify again and you'll be greeted with the login screen. Open the options menu and do a "Full Reset of Spotify".

4.) Bring the phone out of airplane mode and login.

 

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Re: Bug: Android app crashes on startup with too many playlists

Roadie

Hey guys,

 

Just to let you know, this bug is reported as fixed in the new Android app, a new version of which is available at http://www.spotify.com/download/previews/

 

So try installing that and let us know if you continue to have problems. Any other general feedback about the new app would also be appreciated.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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Re: Bug: Android app crashes on startup with too many playlists

Music Fan

Yep, same problem here. Android ICS 4.0.3 on Nexus S and ASUS Transformer Prime.

 

This is from my post at the getsatisfaction thread;

Just encountered this problem across all my mobile devices, but not Windows. 

I have the latest version of ICS (4.0.3 at this time) on Samsung Nexus S, and ASUS Tranformer Prime, the Nexus S will simply crash to desktop, while on the Prime the application refuses to login[correction; refuses to stay in "online" mode, login works fine], but I was still able to use my offline playlists as I had time to go "offline" in the settings since it didnt crash[correction; it also crashes on the Prime now...]. 

I have now reduced the number of playlists and wiped all data on the phone and tablet, and I am able to have Spotify work at least.... 

This is an issue over a year old, some kind of status update would be nice instead of a completely ridiculous "backup your playlists" workaround. 

View solution in original post

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Re: Bug: Android app crashes on startup with too many playlists

Casual Listener

yup same problem here...I have the htc 3d.  Most of my friends who bought spotify for phones other then iphones have cancelled their plans do to horrible app performance.  I have been hoping that spotify decides to spend some time fixing this problem soon or I will probably end up doing the same.

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Re: Bug: Android app crashes on startup with too many playlists

Music Fan

Same problem for me on the HTC Desire S.

 

I had to delete over 250 playlists and re-install spotify to get it to stop crashing on startup. Not a good solution.

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Re: Bug: Android app crashes on startup with too many playlists

Roadie

250? Wow.

 

Galaxy Nexus, stock 4.0.2. The app started crashing on startup yesterday but I was only at around 30 playlists. Restarting the phone, clearing local data, even uninstalling/reinstalling Spotify didn't solve the problem.

 

However, deleting a couple of playlists via the desktop app first, then restarting the phone did allow Spotify to launch. I've since tried adding a bunch of new playlists -- up to about 40 -- and the app still seems perfectly happy. (Well, as happy as it ever gets.) So if it is indeed possible to have "too many playlists", it's not an absolute number. I'm currently resyncing offline playlists (fun times), so we'll see how that pans out.

 

is it possible that certain playlists just freak the app out, and that that could happen at any number of playlists?

 

 

Seriously, though, the Spotify mobile AND desktop apps are some of the buggiest apps/applications I've ever dealt with. All platforms: Android, iOS, Mac, even the Windows client. The app crashes several times an hour on an iPhone 3GS (iOS5), skips frequently, and is generally slow and unresponsive when it is working. If you can't get a reliably functional Android app either, I'll be downgrading Premium to Unlimited this month. The FB integration, social feed, and desktop apps are buggy and random enough that I'm debating dropping the sub altogether. I only subbed to Spotify for an element of convenience in the first place, not because of the terrible music catalog -- but since I seem to spend most of my time fighting with and troubleshooting the apps, the whole "convenience' factor is kinda wearing thin.

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Re: Bug: Android app crashes on startup with too many playlists

Roadie

Grrkpphfll.... *choke*

 

I resynced my offline playlists after having uninstalled/reinstalled Spotify to troubleshoot this issue ... not too many, but 100+ tracks in all so it took a while. All looked fine.

 

So I get ready to leave the office, put in my earphones, launch Spotify again, and... "You have synced offline playlists to more than 3 devices. This device will now be desynced."  [<- link]  And all the playlists were immediately wiped.

 

 

AYFKMWTS?


 

if it's not one ridiculous bug, it's another.

 

I only have 2 devices with offline playlists. I've only EVER had 2 devices with offline playlists: one iPhone, one Android phone. Even uninstalling/reinstalling Spotify for Android today should only put me at the 3-device limit, not over it -- and only if you fail to tie the Spotify installation to the hardware device ID, which clearly you do.

 

Moreover, why couldn't Spotify manage to count to 3 before spending the better part of an hour gradually syncing those offline playlists, rather than wasting its time downloading only to wipe them right away?

 

 

Think I'm pretty much done beta testing your terrible mobile apps and awful programming logic. Let us know when they're actually ready for public release. Dropping my sub down to Unlimited from Premium, and we'll see if the desktop Spotify client alone can maintain that after I investigate Rdio as a mobile replacement. 


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Re: Bug: Android app crashes on startup with too many playlists

Music Fan

Any word on this? Just as a reminder, this bug was ignored for a year already on the getsatisfaction "support" site. Any word from spotify on this would be nice. Even a "we're aware of the problem and are fixing it" response.

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Re: Bug: Android app crashes on startup with too many playlists

Casual Listener

Great to see that this issue is not forgotten by us users at least!

This has been a problem for me since day 1 of "Spotify Mobile"...

Having "migrated" all/most of my listening to Spotify, deleting/fidgeting with playlists is not a realistic "work around" at all. However, even though I would like to be hopeful about a potential solution (even just allowing me to access e.g. my "starred" songs on my android would be better than no access at all) - the issue was completely ignored for all intents and purposes on "Get Satisfaction". Perhaps as increasing numbers of "power users" in the US start encountering the same problem we will be heard!

Some "love" for those of us who really use Spotify to the fullest would be much appreciated! Fingers crossed - and thanks to everyone in this thread for caring!  

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Re: Bug: Android app crashes on startup with too many playlists

Community Legend
Very disappointing that there's no response from anyone at Spotify in this thread 😞
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Re: Bug: Android app crashes on startup with too many playlists

Music Fan

Come on spotify.. at this point I'll settle for a "yes, we have read this thread". 

 

 

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